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23 Jun 2024
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For those like me who weren't clever enough to check first; be aware that if you're ordering from the UK, delivery may take some time because the mirror is shipped from Poland. I think it took about 2 weeks for me to get it. It's definitely worth the wait though. I love my mirror. It looks super modern. The light doesn't do much, which I expected. It's mostly for aesthetics anyway so I don't mind. The mirror was VERY well packaged and protected. I was impressed. No faults at all. I would definitely recommend 👌🏾
Mirrors look great from the front but very impractical to mount. No specific instructions are supplied for the round ones, which are the products I purchased, only the square and rectangular ones. The instructions are pretty generic for the whole range.
The design of the back isn’t very good, leaving all the construction bare and the round, metal template that houses the strip of lights around it is quite sharp and sits flush on the surface of the wall, which marks paintwork as soon as you try to hang them. Very annoying.
I wouldn’t recommend for someone wanting to install their own mirrors that does not have a lot of experience hanging pictures and mirrors.
Front = looks great
Back = poorly designed
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Reviews for artforma-mirrors.co.uk
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13 Sept 2024
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30 Sept 2024
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Cheap looking, barely lights up, no returns
Absolute scam! I bought one of their battery operated LED mirrors which states on their product page you could use the light to shave or apply makeup. The light is so dim it's barely ambient and the quality of the mirror is atrocious. For £135 I didn't expect the mirror to look like the clearance section of a pound store. They claim the mirror is custom made to order even though no customisation was made and it's a standard product in their range that they are presumably drop shipping. As such they do not accept any returns. Now I'm stuck with a hideous mirror that doesn't work as advertised and I'm £135 out of pocket.
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Answer by artforma-mirrors.co.uk
1 Oct 2024
Dear Alison,
Thank you for sharing your feedback, and we are truly sorry to hear that our product did not meet your expectations. We strive to ensure all our mirrors meet high-quality standards, and it's disappointing to hear that you are unsatisfied with your purchase.
Our battery-operated mirrors are designed to provide ambient lighting, and we apologize if this wasn't clear on the product page. However, we understand that expectations can vary, and we regret that the brightness did not meet your needs for tasks such as shaving or makeup application.
Regarding returns, we do make our mirrors to order, and as a result, they are considered custom products, which is why we are unable to accept returns. However, this information is visible while you made an order on our website.
We greatly value your input and appreciate the opportunity to address these concerns.
Kind regards,
ARTFORMA TEAM
21 Sept 2024
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Answer by artforma-mirrors.co.uk
23 Sept 2024
Good morning,
We see that you ordered the L62 model with side lighting and later wanted to return the mirror because you selected the incorrect size. Unfortunately, as stated on our website, returns or exchanges are not possible due to the customization of our products.
Kind regards, and have a great day.
ARTFORMA
14 Aug 2024
Verified review
Great service, mirror stunning
Great service and packaged very well. The mirror is stunning- my husband wasn’t overly impressed by the quality of it and feels it is expensive for what it is, however, I am of a different opinion. Other reviews have mentioned about the brightness of the light and how they expected it to be brighter, I am aware the light is for aesthetics and I think it’s more than adequate enough.
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15 Aug 2024
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Well packed lovely mirror not put up yet but I’m sure will enhance the bathroom
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28 Aug 2024
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25 Aug 2024
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23 Aug 2024
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20 Aug 2024
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13 Aug 2024
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2 Aug 2024
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1 Aug 2024
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LED and bluetooth irregular shape mirror
Excellent bluetooth mirror. I was worried about it arriving, as Artforma don’t cover the products during transportation, but offer an insurance to cover items. However, packaging was strong and packaged very well. Expensive, but absolutely love this product.
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23 Jul 2024
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Mirror is nice very delicate the plug wire needs to be longer was very short i had to extend it the price is really high for this size of mirror the package was excellent it was packed very secure
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Answer by artforma-mirrors.co.uk
8 Aug 2024
Dear Madam,
Thank you for your comment and for sharing your feedback. We are sorry to hear that you encountered issues with the length of the cord and the price of the mirror. We highly value each customer and strive to ensure complete satisfaction with every purchase.
Please contact us via email for further clarification of the matter. We would like to work together to find a solution or offer appropriate assistance. Kindly send a message to hello@artforma.com and describe the problem in more detail.
We appreciate your cooperation in advance and are ready to help.
Kind regards,
ARTFORMA
29 Jul 2024
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Customer support really good. Arrived really well packed. Instructions and fitting really straightforward, looks great!
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5 Jul 2024
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Good mirror
Easy to install
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11 Jul 2024
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Extremely well packed, regular updates re delivery and good service
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3 Jul 2024
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Quick delivery and great communications
Lovely mirror
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12 Jul 2024
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Light could do with brightness settings.
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Answer by artforma-mirrors.co.uk
19 Jul 2024
Good morning,
Thank you for sharing your feedback.
Regarding our battery-operated mirrors, our website indicates that they have lower power compared to our standard mirrors that are connected to a 230V power supply. Additionally, we do not offer dimming options for our products.
Best regards,
ARTFORMA TEAM