Acer Store UK- Logo - reviews

Acer Store UK
Reviews:

1,096 reviews in the last 12 months4,773 total reviews  

4.71
Excellent
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Most relevant positive review

4 Jan 2024
 Verified review
Straightforward. Although not the cheapest, they did have stock where others didn't. The free delivery was a bonus and I was able to take advantage of a 'first time' discount.

Most relevant negative review

16 May 2024
 Verified review
Very slow responding website. Discount code did not work properly. Price increased when discount code applied! Chris from sales will now have to refund me so I get the correct discount. This purchase was a trial and hoping to buy several more laptops, but unfortunately your website is abysmal. While trying to order, I was blocked because phone number flagged up as invalid format, but no other useful information as to what was wrong. Took 7 trials before that was sorted, and even Chris could not help. The problem turned out to be that it can't accept any spaces between the digits. Never had that problem on any website yet. Wasted over an hour and a half, for an order that should have taken 5 minutes. I am hoping that you get these issues resolved quickly, because I want to be a regular customer for your products. But I have my concerns. As a company selling IT products you have no excuse for the abysmal performance of your website. Feedback is only good if it is acted upon. I sincerely hope you can make a significant improvement on your website and discount codes fast!! I will be checking soon.
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Reviews for Acer Store UK

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15 Mar 2024
 Verified review

Good once we got there

Tricky to find how to extend the warranty for my Acer Swift but once we got there all was good. Initial search sent me to the USA site.
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Answer by Acer Store UK
25 Mar 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
16 Apr 2024
 Verified review

Good deals to be had here.

This will be my third ACER, good value, lasts 4 years plus, easy to shop at the ACER store. Awaiting delivery and set up at this time.
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Answer by Acer Store UK
17 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
1 May 2024
 Verified review
Comparisons clear. Better if there was a features filter. - I really looked for a high performance spec 17.3" touch screen laptop...
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Answer by Acer Store UK
2 May 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad that you chose our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
8 Apr 2024
 Verified review
Full details of monitor on the website easy to follow ,this is the first ntime i have used Acer and iam pleased with the experiaence
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Answer by Acer Store UK
8 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
14 Feb 2024
 Verified review

ACER Chromebook 317

Good website, ample product info, easy ordering. The 317 seems to be ideal for my requirements. I will submit another review later.
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Answer by Acer Store UK
15 Feb 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
3 Nov 2023
 Verified review
Easy to use site and straight frward to buy from . . . importantly there were no 'Hidden extras' that popped up when checking out.
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Answer by Acer Store UK
6 Nov 2023
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
19 Nov 2023
 Verified review

Very simplistic = no fluff at all

Very simplistic no fluff at all. Great layout so I can easily see specs of my preferred product. Great options for payment plans!
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Answer by Acer Store UK
20 Nov 2023
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
21 Apr 2024
 Verified review
Easy to see. Need it it easy to understand that the lap top ca. Do what's needed for a person who doesn't understand the jargon
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Answer by Acer Store UK
23 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
27 Nov 2023
 Verified review
MY WIFE PURCHASED MY CHRISTMAS GIFT IN FIVE MINUTES , AS THE WEBSITE WAS EASY FOR HER TO NAVIGATE, UNFORTUNATELY I HAD TO PAY.
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Answer by Acer Store UK
29 Nov 2023
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
28 Jun 2024
 Verified review

Acer is very helpful

You've been very helpful to me over the internet and provided me with much needed guidance on this major purchase. Thank you.
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Answer by Acer Store UK
1 Jul 2024
Dear customer, Thank you for your rating, your opinion is important for us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
17 Apr 2024
 Verified review

Replacement Computer

User friendly software. Stated that Microsoft Office would automatically added on checkout but it didn't show in the basket.
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Answer by Acer Store UK
18 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
4 Apr 2024
 Verified review

Simple and Clear

The website is easy to navigate and descriptions and details are clear and easy to understand (even for a luddite like me).
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Answer by Acer Store UK
4 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
14 Jan 2024
 Verified review

Great Gaming Laptop

It was very easy to review the gaming laptop I was buying for my son and make a choice and we got a decent online discount.
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Answer by Acer Store UK
15 Jan 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
18 Feb 2024
 Verified review

Just so easy to use.

Just put in my computer number and the part I needed came straight up. No trawling through loads of pages searching.
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Answer by Acer Store UK
20 Feb 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
16 May 2024
 Verified review
Simple, quick, clear and I like you show prices including vat so you don't get an additional sum added on at the end
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Answer by Acer Store UK
17 May 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad that you chose our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
22 May 2024
 Verified review

Easily able to order waht I wanted

Easily able to order the product spec that I wanted and received a very competeive price with the discount on offer
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Answer by Acer Store UK
28 May 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad that you chose our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
10 Dec 2023
 Verified review
Anti-virus software could have been more visible when ordering the computer. Apart from that it was an easy process
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Answer by Acer Store UK
11 Dec 2023
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
2 Apr 2024
 Verified review
Good customer support didn't have to wait long to get to speak to someone and my question was answered promptly.
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Answer by Acer Store UK
2 Apr 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
22 Jan 2024
 Verified review
Acer quality products, service and deal price, highly recommend Acer products, looking forward to my new monitors
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Answer by Acer Store UK
23 Jan 2024
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store
24 Nov 2023
 Verified review
Clear and concise order form - also have currently Acer Aspire C22 so I am happy to continue with updated Acer
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Answer by Acer Store UK
24 Nov 2023
Dear customer, Thank you for your rating, your opinion is important to us. We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product. In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form: https://store.acer.com/en-gb/contact/ Your Acer store