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blitzhandel24.co.uk
Reviews:

806 reviews in the last 12 months2,251 total reviews  

4.42
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Most relevant positive review

19 Mar 2024
 Verified review
I purchased a copy of Bitdefender Total Security 2024, Multi Device 10 Devices 2 Years from Blitzhandel24. I have been using Bitdefender for a good few years and they do offer some reasonable discounts when renewal is due. However, they no longer allow you to append your new purchase to the existing antivirus subscription. Rather, they simply say that your new cover starts as soon as you download it! In my case I could have easily, effectively lost about 2 months of antivirus cover if I'd not read the small print! That smacks of Sharp Practise to my mind, aiming to catch out the unwary, but I do like their product. By using Blitzhandel24, I could purchase the updated software when I wanted to and it's not until you actually activate it, with the new Key Code that the new subscription starts. That is a big plus in my opinion. I also liked that I could buy a subscription that covered 10 devices for 2 years. I wasn't able to find such a product direct from Bitdefender, another big plus. Finally, the price is better than the discounted prices that Bitdefender were prepared to offer me if I bought direct from them. A great service was provided, with the download available pretty well as soon as I made the purchase. I'd have no qualms about buying from Blitzhandel24 again.

Most relevant negative review

19 Feb 2024
 Verified review
I made a purchase, and the email instructed me to download my product. However, I had actually paid for a physical scanner! When I contacted them, they told me to ignore the email. Oh boy. I waited for a week, but they didn’t provide any tracking information until I followed up with them. The product got stuck at customs, and Parcel Force informed me that only the sender could resolve the situation. However, Blitzhandel responded differently, insisting that I needed to find a solution with Parcel Force. Their handling of the situation was very unprofessional. Eventually, the product was returned to them, and they refused to offer a full refund. Fortunately, PayPal ruled in my favor, and I received a complete refund. My advice: Stay away!
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Reviews for blitzhandel24.co.uk

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28 Nov 2023
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7 Nov 2023
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30 Oct 2023
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21 Oct 2023
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19 Oct 2023
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10 Oct 2023
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3 Oct 2023
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30 Sept 2023
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26 Sept 2023
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20 Sept 2023
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19 Sept 2023
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19 Feb 2024
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Stay away!

I made a purchase, and the email instructed me to download my product. However, I had actually paid for a physical scanner! When I contacted them, they told me to ignore the email. Oh boy. I waited for a week, but they didn’t provide any tracking information until I followed up with them. The product got stuck at customs, and Parcel Force informed me that only the sender could resolve the situation. However, Blitzhandel responded differently, insisting that I needed to find a solution with Parcel Force. Their handling of the situation was very unprofessional. Eventually, the product was returned to them, and they refused to offer a full refund. Fortunately, PayPal ruled in my favor, and I received a complete refund. My advice: Stay away!
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21 Dec 2023
 Verified review

Do not buy from this company

The website I downloaded the software from, was complicated and not at all user friendly. When the software was downloaded, it was a trial version which was supposed to become the full version once the product key was entered. Only it didn't. On top of which the software can only be accessed through their server platform - so if the company goes bust or the server goes down, then you lose access to the product you've paid a lifetime licence for. A complete waste of money. I will will warn everyone I know to stay clear of this company.
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7 Nov 2023
 Verified review

Paid but could not download

I could not get on with Office 365 which was already installed on my new laptop. I could not install my Office 2010 because there was no disc drive. I jumped at the chance of your product, paid the price but it could not be downloaded. I was cross and had no time to contact your company because I was due to take some minutes and get them out quickly. I went to my local computer shop and for £20 he got rid of 365. He used my Office 2010 disc and his separate disc drive to install it.
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20 Mar 2024
 Verified review
I ordered clean up software which looks great. I tried to download on to my iBook however it would not download. I spoke to someone from Blizhandel on the chat who sent me 2 links to download to a Mac. Again this did not work I sent a email was told the links I had been sent was not for a Mac. I asked for a refund, I was told I could not get a refund. This company has not been helpful at all.
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10 Feb 2024
 Verified review
Respect the fact that customers have a 14 day cooling period if they dont want the software. Your software would not download on my system. I showed you the error message as proof. I was not happy with you trying to solve the problem by taking over my computer and I asked for a refund well within the 14 days. You ignored me. I cannot recommend you to anybody unless you refund my money.
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2 Mar 2024
 Verified review

Refuse to refund for cancellation within 2 weeks of purchase.

Your website approved my purchase, completed the transection without telling me I had not to select a language. You sent me a German version of the software, the delivering address is in UK. I bought a sofware on an English languaage website. You refused to fefund me thought I said I had unstalled the useless software on my compouter.
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18 Mar 2024
Under review
I purchased a copy of Acronis TrueImage which your website stated could be installed on three PCs. It installed correctly on the first PC using the S/No supplied. When I tried to instal it on the second and third machines, I just got an error message stating that the S/No had already been used, so your website made a false claim.
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27 Feb 2024
 Verified review

Blitzhandel24 sold me a program called…

Blitzhandel24 sold me a prohram called Power Director24 Ultimate. Despite a mumber of phone calls to Germany to try to get my program sent, downloaded and used, we still do not have access to our purchase. We are left with no option, but to ask for a refund through our bank's intervention.
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24 Dec 2023
 Verified review
They didn't provide the download and I had to go elsewhere. Only once I complained, did they send me a link. By then, it was too late and they wouldn't refund me, even though I had not used their product. An appalling way to treat people.
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