henryka.co.uk- Logo - reviews

henryka.co.uk
Reviews:

541 reviews in the last 12 months3,637 total reviews  

4.95
Excellent
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Most relevant positive review

28 Apr 2024
 Verified review
Exquisite and often idiosyncratic jewellery, designer in the best sense of the term. From Dali clocks to brollies weeping amber rain and delightful goldfinch necklaces (ear rings please) they always get things right. I buy in the sales regularly but also at full price and often inflict wishes upon loved ones. The only disappointment this time was the non branded packaging because Henryka is a market leader for amber, and genuine amber. When I raised this the company offered to send me some branded bags and explained that there had been delays in their usual branded gift boxes and a note had been added to explain this. I don't think you can go wrong with this company and the team whatever your budget or expectations. Either way I'm stocking up bit by bit- one recipient was my mother, now terminally ill, and seldom wearing earrings any more -who was delighted with her bright little spring flowers design.

Most relevant negative review

9 Mar 2024
 Verified review
Much smaller than I was expecting however I will keep the item not value for the price.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for henryka.co.uk

Filter
 Sort by  
Relevance
17 Mar 2024
 Verified review
Report review
15 Mar 2024
 Verified review
Report review
15 Mar 2024
 Verified review
Report review
7 Mar 2024
 Verified review
Report review
2 Mar 2024
 Verified review
Report review
2 Mar 2024
 Verified review
Report review
29 Feb 2024
 Verified review
Report review
16 Feb 2024
 Verified review
Report review
14 Feb 2024
 Verified review
Report review
12 Feb 2024
 Verified review
Report review
12 Feb 2024
 Verified review
Report review
1 Feb 2024
 Verified review
Report review
31 Jan 2024
 Verified review
Report review
15 Jan 2024
 Verified review
Report review
12 Jan 2024
 Verified review
Report review
12 Jan 2024
 Verified review
Report review
11 Jan 2024
 Verified review
Report review
6 Jan 2024
 Verified review
Report review
Answer by henryka.co.uk
7 Jan 2024
Hello Mel, Thank you for your review. It’s great to hear that you love the jewellery. I’m sorry that the customer service wasn’t as good as you hoped. We’re a very small team and try our best to make sure that we reply to every query and especially over the Christmas period it can get very busy. I can see you requested a refund for a discount code which has now been applied. Thank you so much again for your purchase and I hope to see you shopping with us again in the future. Best wishes for 2024 Hollie
5 Jan 2024
 Verified review
Report review
23 Dec 2023
 Verified review
Report review