FutureShop.co.ukReviews:
1,559 reviews in the last 12 months18,584 total reviews
Excellent
TrustmarkValid
Most relevant positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Most relevant negative review
22 Apr 2024
Verified review
Nothing like receiving an opportunity to review a product that hasn’t even been delivered yet! Poor communication and no idea when I will get my cables….
Comment since writing review above: I’m always impressed by companies that take the time to read and respond to reviews such as in this case. Although not entirely happy with the wait I appreciate it is out of Futureshops control
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MC
Mike C.
Bedford
Reviews for FutureShop.co.uk
9 Sept 2024
Verified review
Great service again. Product box was snugly held within a carefully shaped wrap-around of multi-layer reinforced cardboard.
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Answer by FutureShop.co.uk
9 Sept 2024
Thank you for your feedback. We always aim to protect your items with care.
Looking forward to serving you again.
AF
Andrew F.
Burton on Trent
11 Sept 2024
Verified review
Quick Delivery is very important to me because at Afaudio we like to keep our customers happy.
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Answer by FutureShop.co.uk
24 Sept 2024
Hi Andrew,
We completely understand the importance of quick delivery, especially when keeping customers happy is a top priority. We're glad we could meet your expectations and help you serve your customers at Afaudio
25 Sept 2024
Verified review
Easy to make a purchase of the Record Doctor clamp, delivered the following day. Good price.
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Answer by FutureShop.co.uk
25 Sept 2024
Hi Douglas,
Thanks for your review. We’re glad to hear that the purchase process was easy and that you received your item the next day. It's also great to know that you found the price right!
Enjoy, and feel free to reach out if you need anything else.
19 Sept 2024
Verified review
A great company
Very efficient company with a great range of quality products.
I fully recommend them.
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Answer by FutureShop.co.uk
25 Sept 2024
Hi John,
Your recommendation means a lot to us. Thank you for your kind words.
Delighted to hear you found us efficient and enjoyed our range of quality products.
Hope to speak to you again soon.
8 Sept 2024
Verified review
Good value, beautiful termination of speaker cables, incredibly speedy free delivery.
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Answer by FutureShop.co.uk
9 Sept 2024
Hi Ben,
Delighted to hear you found good value in our products and appreciated the beautiful termination of the speaker cables. Nice to know that our speedy free delivery hit the mark.
We look forward to serving you again.
26 Sept 2024
Verified review
Everything perfect. Fast shipping, secure packaging, items in pristine conditions.
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Answer by FutureShop.co.uk
26 Sept 2024
Hi Muhammed,
We're delighted to hear that everything was perfect, from the fast shipping to the secure packaging and pristine condition of the items. It’s always our aim to deliver a smooth and satisfying experience.
Looking forward to serving you again.
20 Sept 2024
Verified review
They deliver what is promised. A pitty that that now we pay VAT as EU customers
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Answer by FutureShop.co.uk
25 Sept 2024
Hi Constantin,
Really glad to hear we delivered as promised. We understand the frustration with VAT for our EU customers, and we’re always looking for ways to make the process as smooth as possible. Please note, we do not charge VAT unlike prior to Brexit.
If you have any further questions, feel free to reach out—we're here to help.
SW
Stewart W.
Morpeth
25 Sept 2024
Verified review
Great service
Easy ordering. Good selection of products. Competitive prices. Quick delivery
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Answer by FutureShop.co.uk
25 Sept 2024
Hi Stewart,
Thanks for your great feedback. We aim to make everything as smooth as possible for you.
Looking forward to serving you again
MS
Malcolm S.
Wokingham
6 Sept 2024
Verified review
Excellent service as always.
Excellent advice provided via phone before purchase. Items arrived next day.
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Answer by FutureShop.co.uk
9 Sept 2024
Glad you found our phone advice helpful and that your items arrived the next day.
Thank you for your kind feedback.
11 Sept 2024
Verified review
You were informative about timescale, shipping and, of course, the products.
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Answer by FutureShop.co.uk
24 Sept 2024
Hi David,
Glad to hear you found our communication about timescales, shipping, and products informative. Thank you for your feedback.
11 Sept 2024
Verified review
Informative website, convenient to order and delivery in promised timescale.
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Answer by FutureShop.co.uk
24 Sept 2024
Hi David,
It's also fantastic to hear the delivery met the promised timescale. Thank you for your feedback.
MW
Mark W.
Exeter.
25 Sept 2024
Verified review
Efficient, friendly and knowledgeable staff who put their customers first.
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Answer by FutureShop.co.uk
25 Sept 2024
Hi Mark,
Fantastic to hear that you found our team efficient, friendly, and knowledgeable. Putting our customers first is always our priority.
We look forward to serving you again in the future.
19 Sept 2024
Verified review
Everything went perfectly, fast shipping to Germany and flawless goods.
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Answer by FutureShop.co.uk
25 Sept 2024
Hi Dario,
Thanks for the great feedback. Delighted to hear that everything went perfectly.
Looking forward to serving you again.
PH
Phil H.
Douglas, Isle of Man
11 Sept 2024
Verified review
Great service, all
The products I need , good value - rapid dispatch
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Answer by FutureShop.co.uk
24 Sept 2024
Hi Phil,
Delighted to hear that you found all the products you needed, at good value, with rapid dispatch.
Thank you.
11 Sept 2024
Verified review
Ordered XLR cables and they came within a couple of days. Perfect!!!
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Answer by FutureShop.co.uk
24 Sept 2024
Hi Andrew,
Happy to hear we met your expectations and look forward to serving you again in the future
RM
Richard M.
London
6 Sept 2024
Verified review
Excellent service, robust packaging and use of secure courier.
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Answer by FutureShop.co.uk
9 Sept 2024
Thank you for your great feedback. We’re pleased to hear that you appreciated our excellent service.
We always aim to ensure your items arrive safely and securely. Look forward to hearing from you soon.
17 Sept 2024
Verified review
Excellent advice freely given together with quick delivery
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Answer by FutureShop.co.uk
25 Sept 2024
Hi Philip,
Thank you for the lovely feedback.
We're always here to help
25 Sept 2024
Verified review
It was an excellent product as well an excellent delivery
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Answer by FutureShop.co.uk
26 Sept 2024
Hi Roberto,
Thank you for your kind words. Delighted to hear that both the product and delivery met your expectations.
We look forward to serving you again in the future.
19 Sept 2024
Verified review
on all ocassions great service and advice, many thanks
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Answer by FutureShop.co.uk
25 Sept 2024
Hi David,
Thanks for the continued support. We're so glad to hear that you've always received great service and advice.
Many thanks for choosing us
11 Sept 2024
Verified review
Excellent service, great website, plenty of options
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Answer by FutureShop.co.uk
24 Sept 2024
Hi Scott,
Thanks for the great review. We appreciate your support