FutureShop.co.ukReviews:
1,549 reviews in the last 12 months18,592 total reviews
Excellent
TrustmarkValid
Most relevant positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Most relevant negative review
22 Apr 2024
Verified review
Nothing like receiving an opportunity to review a product that hasn’t even been delivered yet! Poor communication and no idea when I will get my cables….
Comment since writing review above: I’m always impressed by companies that take the time to read and respond to reviews such as in this case. Although not entirely happy with the wait I appreciate it is out of Futureshops control
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MC
Mike C.
Bedford
Reviews for FutureShop.co.uk
14 Feb 2024
Verified review
Very quick at responding to my enquiry and prompt on time delivery.
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Answer by FutureShop.co.uk
15 Feb 2024
Hi David,
We're delighted to hear that you had a positive experience with our service! Providing quick responses and timely delivery is a top priority for us
18 Jan 2024
Verified review
QED XT25
Fast turn around
QED XT25 Good cable QED Airloc Plugs
Thanks to all
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Answer by FutureShop.co.uk
26 Jan 2024
Thank you for your review.
We are glad to hear that you had a positive experience with Future Shop. Happy to hear that you are satisfied with our QED XT25 cable and QED Airloc Plugs.
We appreciate your support and thank you for choosing Future Shop. Have a great day.
22 Dec 2023
Verified review
Truly excellent service by people who know, and even better - care.
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Answer by FutureShop.co.uk
29 Dec 2023
Hi Peter,
Your generous feedback truly touches us. It's incredibly rewarding to hear that you've experienced excellent service from our team, who are knowledgeable and genuinely care about our customers' needs.
Our commitment is always towards ensuring the highest level of service and support, and it's wonderful to know that this has resonated with you. Thank you for acknowledging our efforts and for choosing us.
If there's anything more we can do for you or any future assistance you require, please don't hesitate to reach out. Your satisfaction is our top priority.
MC
Michael C.
Aberdeen
8 Feb 2024
Verified review
Bought 40cm ones in the past. Can be sand filled, value for money…
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Answer by FutureShop.co.uk
9 Feb 2024
Thank you for your review of Future Shop! We are glad to hear that you have previously purchased our 40cm products and have found them to be of good value.
4 Feb 2024
Verified review
First rate service
Future Shop provided the most helpful advice, and a great service.
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Answer by FutureShop.co.uk
4 Feb 2024
Thank you for your positive review of Future Shop! We strive to provide top-notch service to all of our customers and are glad to hear that we were able to offer helpful advice and great service to you.
4 Jul 2024
Verified review
Great selection of products at a great price with quick delivery.
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Answer by FutureShop.co.uk
4 Jul 2024
Hi Kathleen,
Thank you for your feedback! We're delighted to hear that you enjoyed our great selection of products at competitive prices and appreciated our quick delivery service at Future Shop.
3 May 2024
Verified review
Outstanding customer service and quality of product is excellent.
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Answer by FutureShop.co.uk
9 May 2024
Hi Julia,
Thank you for your review of Future Shop! We are thrilled to hear that you had an outstanding experience with our customer service and found our products to be of excellent quality. We strive to provide the best customer service and top-notch products to all of our customers.
1 May 2024
Verified review
Not cheap but great products well packaged and delivered on time.
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29 Feb 2024
Verified review
Great!
Always great advice when you need it, reliable and fast service!
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Answer by FutureShop.co.uk
1 Mar 2024
Thank you for your kind words! We're thrilled to hear that you've consistently received great advice and reliable, fast service from us. Providing helpful assistance and ensuring prompt service are top priorities for us, and we're delighted that we've met your expectations.
8 Feb 2024
Verified review
Excellent service and excellent customer support.
Very pleased.
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Answer by FutureShop.co.uk
9 Feb 2024
We are happy to hear about your positive experience with our company. At Future Shop, providing excellent service and customer support is our top priority. We are pleased to have met your expectations.
Thank you for your review!
22 Dec 2023
Verified review
An excellent service and product.
Now enjoying my new QED cables.
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Answer by FutureShop.co.uk
29 Dec 2023
HiTom,
Thank you so much for your great feedback. We're delighted to hear that you're enjoying your new QED cables and that you found our service and products to be excellent.
At Future Shop, we take great pride in offering quality products and ensuring a positive customer experience, so your comments are very much appreciated.
If you ever need any more advice or assistance in the future, please don't hesitate to reach out to us.
Enjoy your new cables!
29 Nov 2023
Verified review
Great customer experience!
Great customer experience, staff were knowledgeable and helpful.
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Answer by FutureShop.co.uk
30 Nov 2023
Hi Yorgo,
Thank you for leaving a review for Future Shop. We are glad to hear that you had a great customer experience and that our staff were knowledgeable and helpful. We strive to provide excellent service to all of our customers.
11 Jan 2024
Verified review
Excellent range of products and service
Wide range of products at excellent prices. Delivered promptly.
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Answer by FutureShop.co.uk
15 Jan 2024
Hi Akchay,
We're delighted to hear such positive feedback about our range of products and our service. It's great to know that our pricing and prompt delivery met your expectations and contributed to a satisfactory experience. Thank you.
28 Jun 2024
Verified review
Everything is OK, items as described, fast shipping outside UK
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Answer by FutureShop.co.uk
30 Jun 2024
Hi Bildeam
We're glad to hear everything met your expectations! Ensuring accurate descriptions and efficient international shipping are priorities for us at Future Shop. Thank you for your feedback!
MR
Michael R.
Lincoln UK
31 Dec 2023
Verified review
The knowledge!
The knowledge of the team and their ever willingness to help !
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Answer by FutureShop.co.uk
3 Jan 2024
Hi Michael,
Thank you so much for acknowledging the knowledge and helpfulness of our team. We're delighted to hear that their dedication and willingness to assist positively impacted your experience with us.
Our team is passionate about providing expert advice and support, and your recognition of these efforts is truly motivating. We're here to help with any future inquiries or assistance you may need.
Your satisfaction is our priority, and we're delighted to meet your expectations.
Thank you for choosing us and for taking the time to share your experience.
20 Dec 2023
Verified review
Terrific response from Gary in dealing with a failed delivery.
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Answer by FutureShop.co.uk
29 Dec 2023
We're grateful to receive your feedback on the response you received from Gary in dealing with the failed delivery. It's our priority to address any issues swiftly and effectively, and we're glad to know that Gary provided you with the high level of service we strive for at Future Shop.
Your satisfaction is paramount to us, and we're pleased that Gary could efficiently resolve the situation. Thank you for taking the time to share your experience and for your understanding during the process.
Please feel free to reach out if you need anything else or have any questions. We're always here to help.
12 Jun 2024
Verified review
Excellent offering, many customizable options, fast shipping.
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Answer by FutureShop.co.uk
13 Jun 2024
Hi Phillipe,
Thank you for taking the time to leave us a review about your experience with Future Shop. We are delighted to hear that you had an excellent shopping experience with us. Our team works hard to provide a wide range of customisable options for our customers to choose from.
29 May 2024
Verified review
Awesome
Smooth transaction and goods delivered within given timeframe
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Answer by FutureShop.co.uk
30 May 2024
Hi James,
Thank you for choosing Future Shop and for leaving us an awesome review! We are happy to hear that your transaction with us went smoothly and that your goods were delivered within the given timeframe. We strive to provide our customers with the best experience possible.
Thank you for your support!
6 Mar 2024
Verified review
Delivered exactly what was described for a very decent price.
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Answer by FutureShop.co.uk
11 Mar 2024
Thank you for your positive review of Future Shop. We are glad to hear that we were able to deliver exactly what was described and at a very decent price.
8 Feb 2024
Verified review
Orders processed and delivered quickly in a short time scale
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Answer by FutureShop.co.uk
9 Feb 2024
Hi John,
Thank you for your review of Future Shop. We are thrilled to hear that your orders were processed and delivered quickly. Providing efficient service is one of our top priorities, and we are glad to know that we were able to meet your expectations even within a short time frame.