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FutureShop.co.uk
Reviews:

1,549 reviews in the last 12 months18,592 total reviews  

4.93
Excellent

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Most relevant positive review

18 Jan 2024
 Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased

Most relevant negative review

22 Apr 2024
 Verified review
Nothing like receiving an opportunity to review a product that hasn’t even been delivered yet! Poor communication and no idea when I will get my cables…. Comment since writing review above: I’m always impressed by companies that take the time to read and respond to reviews such as in this case. Although not entirely happy with the wait I appreciate it is out of Futureshops control
MC
Mike C.
Bedford
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Reviews for FutureShop.co.uk

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26 Apr 2024
 Verified review

Good advice, good service.

Good advice, good service, thank you. Speaker cable upgrade worthwhile.
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Answer by FutureShop.co.uk
1 May 2024
Hi Michael, Thank you so much for your kind words! We're thrilled that you found our advice valuable and that you're satisfied with the speaker cable upgrade. Providing quality products and helpful service is what we strive for, and we're delighted that we could enhance your audio experience.
22 Feb 2024
 Verified review
Good communication for out of stock alternatives, prompt and efficient
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Answer by FutureShop.co.uk
25 Feb 2024
Hi Simon, We're glad to hear that you found our communication regarding out-of-stock alternatives helpful and that you experienced prompt and efficient service. Providing excellent communication and finding suitable alternatives are priorities for us.
17 Jan 2024
 Verified review
Kindness, professionalism and always ready to give you the right advice
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Answer by FutureShop.co.uk
26 Jan 2024
Hi Carlo, Thank you for acknowledging our team's kindness and professionalism. We're glad to provide you with the right advice every time
FP
fred p.
kendal
12 Jan 2024
 Verified review
A firm that you can rely on for professional service and great products
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Answer by FutureShop.co.uk
15 Jan 2024
We appreciate your kind words and trust in our service and products. We work hard to maintain reliability and excellence in every area, and your recognition of these efforts is rewarding. Thank you for choosing us, and we look forward to continuing to be a firm you can rely on. We're here for any future needs you may have.
17 Dec 2023
 Verified review
Great price for the item i bought and fast delivery, smooth transaction
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Answer by FutureShop.co.uk
18 Dec 2023
Thank you for sharing your positive experience with Future Shop! We're delighted to hear that you found our pricing great and that the delivery was fast. A smooth transaction is what we aim for, and it's fantastic to know that we met your expectations.
22 Nov 2023
 Verified review
Great prices, very well packaged and excellent delivery time as always.
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Answer by FutureShop.co.uk
23 Nov 2023
Thank you for your positive review of Future Shop! We are delighted to hear that you have had a great experience with our company. Ensuring competitive prices, secure packaging, and timely delivery is our top priority, and we are glad to know that we have met your expectations.
15 Nov 2023
 Verified review

Excellent product and service

Cables made up to required specification, arrived earlier than schedule
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Answer by FutureShop.co.uk
16 Nov 2023
Hi Andrew, We are happy to hear that you were satisfied with the cables you received from us. Our top priority is to meet the required specifications for our customers and we are glad that we were able to do so for you. We also strive to provide prompt delivery, so we're delighted to know that the cables arrived earlier than expected. Thank you for your review of our company, Future Shop.
5 May 2024
 Verified review

UK audio market for US customers!

Great place to buy gear that's not available in US, like Atlas cables.
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Answer by FutureShop.co.uk
9 May 2024
Hi Mark, Thank you for your positive review of Future Shop! We are glad to hear that you had a great experience purchasing audio gear from us that is not readily available in the US, such as Atlas cables. We strive to provide our customers with a wide range of products from various markets, and we appreciate your recognition of our efforts.
JS
Jake S.
London
28 Feb 2024
 Verified review
Refund options could be clearer. Nothing on the printed enclosed label
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Jacob, Thank you for bringing this to our attention. We apologise for any confusion regarding our refund options and will definitely look into making them clearer. Your feedback is valuable to us, and we want to ensure that our customers have a seamless shopping experience.
28 Feb 2024
 Verified review
Goods received promptly every time i have used them. Excellent service
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Michael, We're delighted to hear that you've consistently had positive experiences with our service and that your orders have been delivered promptly! Providing excellent service and ensuring timely delivery are top priorities for us.
29 Dec 2023
 Verified review

Quick and easy

Quality of product; promptness of delivery even across the great pond!
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Answer by FutureShop.co.uk
3 Jan 2024
Hi Elwin, We're so happy to hear about your positive experience with our product quality and prompt delivery, even across great distances. It's wonderful to know that we could provide you with a quick and easy experience that meets your expectations. Our team strives to ensure that every aspect of our service, from the quality of the products to the efficiency of delivery, is the best, regardless of geographical boundaries. Your feedback is a testament to our commitment to excellence. Thank you for choosing us and for taking the time to share your experience. If there's anything else you need or any further assistance you require, please don't hesitate to reach out.
28 Feb 2024
 Verified review
Good stock of excellent products at a range of prices. Fast delivery.
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Michael, We're thrilled to hear that you found our product selection impressive and our delivery service speedy! Offering a diverse range of quality products at various price points is important to us.
3 Jan 2024
 Verified review

A good feeling to order here!

Very good product selection, uncomplicated and fast order processing.
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Answer by FutureShop.co.uk
3 Jan 2024
Hi Martin, We're delighted to hear that you had such a positive experience ordering from us. Knowing that you felt good about choosing our service and were satisfied with our product selection and the simplicity and speed of our order processing is incredibly gratifying. Our team works hard to ensure a smooth, efficient, and user-friendly experience, and your feedback is a wonderful affirmation of these efforts. Thank you for taking the time to share your thoughts, and for choosing to order with us. We're here to assist with any future needs or questions you might have.
23 Nov 2023
 Verified review
Always give a very quick service and a quick response to any queries.
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Answer by FutureShop.co.uk
23 Nov 2023
Thank you for your review of Future Shop! We are glad to hear that you have experienced our quick service and response times to your queries. We strive to provide efficient and reliable service to all of our customers.
12 Jun 2024
 Verified review
Excellent service Nice, friendly and informative people to buy from
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Answer by FutureShop.co.uk
13 Jun 2024
Thank you for taking the time to review our company, Future Shop. We are delighted to hear that you had an excellent experience with our service. Our team strives to provide exceptional customer service and we are thrilled that we were able to meet your expectations.
14 Mar 2024
 Verified review

Amazing service

Very happy with the product and service. Would definitely use again.
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Answer by FutureShop.co.uk
14 Mar 2024
Hi Michael, Thank you for your review of Future Shop! We are thrilled to hear that you had an amazing experience with our service and product. We strive to provide top-notch service to all of our customers and we are delighted to know that we have met your expectations.
29 Nov 2023
 Verified review
Great advice from knowledgeable team. They listen to their products.
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Answer by FutureShop.co.uk
30 Nov 2023
Hi Peter, Thank you for your positive review of Future Shop! We're glad to hear that our knowledgeable team was able to provide you with great advice. We take pride in ensuring that our team is well-informed about our products so that they can assist our customers effectively.
DH
Denis H.
Sevenoaks
29 Nov 2023
 Verified review
Excellent web site, easy to navigate, clear pricing, quick delivery.
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Answer by FutureShop.co.uk
30 Nov 2023
Thank you for your positive review of Future Shop! We are happy to hear that you found our website easy to navigate and our pricing clear. We also strive for quick delivery to ensure our customers have a smooth shopping experience.
26 Nov 2023
 Verified review
Excellent choice, quick execution of orders and quality of service.
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Answer by FutureShop.co.uk
30 Nov 2023
Thank you for your positive review of Future Shop! We are dedicated to providing excellent service to our customers, and we are glad to hear that we were able to meet your expectations. Our team works hard to ensure quick execution of orders and maintain high quality standards.
20 Feb 2024
 Verified review

Another great shopping experience.

Used Futureshop before, excellent service, would highly recommend.
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Answer by FutureShop.co.uk
22 Feb 2024
Thank you for your continued support and for sharing your positive experience! We're thrilled to hear that you've had another great shopping experience with us at Future Shop. Providing excellent service is our priority, and we're delighted to have earned your recommendation.