FutureShop.co.ukReviews:
1,549 reviews in the last 12 months18,592 total reviews
Excellent
TrustmarkValid
Most relevant positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Most relevant negative review
22 Apr 2024
Verified review
Nothing like receiving an opportunity to review a product that hasn’t even been delivered yet! Poor communication and no idea when I will get my cables….
Comment since writing review above: I’m always impressed by companies that take the time to read and respond to reviews such as in this case. Although not entirely happy with the wait I appreciate it is out of Futureshops control
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MC
Mike C.
Bedford
Reviews for FutureShop.co.uk
8 Apr 2024
Verified review
exceptional service , get the product to you quick, nothing too much trouble.
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Answer by FutureShop.co.uk
10 Apr 2024
Thank you for your positive review of Future Shop! We take pride in providing exceptional service and delivering products quickly to our customers.
DM
Darren M M.
Reading
27 Mar 2024
Verified review
A great souce of audio kit and service to match .
Keep up your great work , great customer service and great deals A++++++++++
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Answer by FutureShop.co.uk
2 Apr 2024
Thank you so much for your fantastic feedback! We're thrilled to hear that you're satisfied with both our audio kit and our service. Providing top-notch customer service and offering great deals are priorities for us, and we're delighted to know that we're hitting the mark.
10 Dec 2023
Verified review
Audioquest Carbon
Great products and swift delivery, especially for the custom cables I ordered
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Answer by FutureShop.co.uk
14 Dec 2023
Thank you for your review! We are glad to hear that you found our products to be great and our delivery to be swift. We take pride in providing high-quality products and ensuring timely delivery to our customers.
10 May 2024
Verified review
All good!
Excellent item in perfect working order, arrived quickly, thanks!
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Answer by FutureShop.co.uk
14 May 2024
Hi William,
Thank you for your positive review of Future Shop! We always strive to provide excellent products and services to our customers. We are glad to hear that you had a great experience and that your item arrived quickly and in perfect working order.
Thank you for choosing Future Shop and we hope to serve you again in the future!
TP
Tim P.
Stamford
19 Jan 2024
Verified review
Very friendly and knowledgeable, super helpful and very prompt service :-)>
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Answer by FutureShop.co.uk
26 Jan 2024
Hi Tim,
Thank you for your review. Delighted to hear that you found our staff to be friendly and knowledgeable.
We pride ourselves on providing excellent customer service, and it's great to hear that our team was able to assist you in a prompt and helpful manner.
Appreciate your feedback and see you soon.
29 Nov 2023
Verified review
Helpful advice when enquiring for information on the phone.
Prompt delivery.
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Answer by FutureShop.co.uk
30 Nov 2023
Hi Paul,
Thank you for your review of Future Shop! We are glad to hear that you found our phone support helpful and that your order was promptly delivered. We strive to provide excellent customer service and we are happy to know that we were able to assist you with your inquiry.
DM
Darren M M.
Reading
27 Mar 2024
Verified review
My go for audio improvements , good prices and great customer service .
My loyalty to these guys say all you need to know , keep up the good work .
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Answer by FutureShop.co.uk
2 Apr 2024
Hi Darren,
We're incredibly grateful for your loyalty and support! Knowing that we're your go-to choice for audio improvements means everything to us. We're dedicated to offering not only great prices but also exceptional customer service, and we're thrilled to have earned your trust.
ND
Nadeau D.
Riviere-du-Loup, Canada
9 Feb 2024
Verified review
Excellent choice of good products, excellent service and speed of delivery.
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Answer by FutureShop.co.uk
15 Feb 2024
We appreciate your glowing review and are delighted to hear that you had such a positive experience with us! Our team works diligently to ensure that we offer a wide selection of quality products, coupled with excellent service and speedy delivery. Your satisfaction is our utmost priority, and we're thrilled that we could meet your expectations.
9 Nov 2023
Verified review
Recommend
Always, reliable, quick delivery, fair prices and excellent communication.
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Answer by FutureShop.co.uk
14 Nov 2023
Hi Deborah,
Thank you for taking the time to share your positive experience with Future Shop. We are thrilled to hear that you found us to be reliable with quick delivery, fair prices, and excellent communication.
At Future Shop, we strive to provide our customers with the best shopping experience possible. Your satisfaction is our top priority and we are happy to know that we have met your expectations.
13 Apr 2024
Verified review
Easy to navigate Web page
Everything delivered promptly and well packaged
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Answer by FutureShop.co.uk
19 Apr 2024
Thank you for your positive review of Future Shop! We are glad to hear that our web page is easy to navigate and that your order was delivered promptly and well packaged. We strive to provide a convenient and efficient shopping experience for all our customers. We appreciate your feedback and look forward to serving you again in the future.
6 Mar 2024
Verified review
Great advice, friendly and quick service, a pleasure to do business with.
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Answer by FutureShop.co.uk
11 Mar 2024
Hi Gary,
Thank you for your review of Future Shop! We are delighted to hear that you had a great experience with our advice and friendly and quick service.
28 Feb 2024
Verified review
Futureshop provided good service as my order was despatched straight away.
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Keith,
We're delighted to hear that your order was promptly dispatched and that you're satisfied with our service! Ensuring quick and efficient delivery is a top priority for us.
28 Feb 2024
Verified review
They have the products in stock, the price is good and delivery is prompt.
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Answer by FutureShop.co.uk
1 Mar 2024
Hi Phillip,
It's fantastic to hear that you've had such positive experiences with us! We're glad that you've found our product availability, pricing, and delivery speed to meet your expectations.
21 Dec 2023
Verified review
Fast delivery of the item I ordered, nice to avoid WAT now after Brexit ;)
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Answer by FutureShop.co.uk
29 Dec 2023
Hi Alve,
We're glad to hear that you were pleased with the swift delivery of your order. It's great to know that our efforts to streamline the delivery process, especially in light of the changes brought about by Brexit, are positively impacting our customers.
Thank you for choosing us and for taking the time to share your experience. We appreciate your business and are here to help with any future needs or questions you might have.
OH
Oliver H.
Harpenden
3 May 2024
Verified review
Informative website; swift despatch; good information about the despatch.
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26 Apr 2024
Verified review
Helpful and efficient
Responded to queries promptly and effectively. Goods delivered quickly.
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Answer by FutureShop.co.uk
1 May 2024
Hi Kelvin,
Thank you for your kind words! We're delighted to hear that you found our team helpful and efficient, and that we could address your queries promptly and effectively. Ensuring a seamless shopping experience for our customers is our top priority, and we're thrilled to have met your expectations.
7 Feb 2024
Verified review
Efficient service and knowledgeable support from the team if you need it
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Answer by FutureShop.co.uk
9 Feb 2024
Hi Lorien,
Thank you for your positive review of Future Shop! We are glad to hear that you found our service to be efficient and our team to be knowledgeable. We pride ourselves on providing excellent support to our customers.
16 Nov 2023
Verified review
Great Service
Great service. Quick to reply. Fast shipping. What else can you ask for?
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Answer by FutureShop.co.uk
20 Nov 2023
Hi Pedro,
Thank you for your positive review of Future Shop! We are thrilled to hear that you had a great experience with our service. Our team takes pride in providing prompt replies and fast shipping for our customers.
MC
michael c.
St. Gallen
19 May 2024
Verified review
very fair prices on many products
fair prices on many products, good online system (incl. payment system)
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Answer by FutureShop.co.uk
19 May 2024
Thank you for your review of Future Shop. We are glad to hear that you have found our prices to be fair and that our online system, including our payment system, has met your expectations. Customer satisfaction is our top priority and we strive to provide a positive shopping experience for all of our customers.
We appreciate your support and we look forward to serving you again in the future.
30 Apr 2024
Verified review
Very helpful staff.
The staff were so helpful and answered all the questions I put to them.
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Answer by FutureShop.co.uk
1 May 2024
We're thrilled to hear that our staff provided you with excellent assistance! Thank you for taking the time to share your positive experience with us.
Helping customers and addressing their questions is a top priority, and we're glad we could meet your expectations.