FutureShop.co.ukReviews:
1,559 reviews in the last 12 months18,584 total reviews
Excellent
TrustmarkValid
Most relevant positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
Read more
Most relevant negative review
22 Apr 2024
Verified review
Nothing like receiving an opportunity to review a product that hasn’t even been delivered yet! Poor communication and no idea when I will get my cables….
Comment since writing review above: I’m always impressed by companies that take the time to read and respond to reviews such as in this case. Although not entirely happy with the wait I appreciate it is out of Futureshops control
Read more
MC
Mike C.
Bedford
Reviews for FutureShop.co.uk
6 Aug 2024
Verified review
Very good audio Hi-Fi shop
It is a good shop for cutting edge audio hi-fi technology. There are good prices with top qualities products. I choose the best so i choose this shop.
Report review
Answer by FutureShop.co.uk
16 Aug 2024
Thank you for your review! We are thrilled to hear that you consider our shop to be very good for cutting-edge audio hi-fi technology. We take pride in offering top-quality products at competitive prices. Your satisfaction is our priority, and we appreciate your support
26 Aug 2024
Verified review
Best in the business
Always offering impartial, expert advice, and never trying to up-sell. Great customer service, quick to respond and a fantastic range of products.
Report review
Answer by FutureShop.co.uk
27 Aug 2024
Thank you so much for your kind words! We’re thrilled to hear that you consider us the best in the business. At Future Shop, we pride ourselves on providing impartial, expert advice and focusing on what’s best for our customers without any pressure to up-sell. It’s wonderful to know that you appreciate our customer service, responsiveness, and wide range of products
14 Aug 2024
Verified review
Recommended
Not really, the product was excellent, price competitive,communication very good, delivery and presentation of package first rate. Recommended
Report review
Answer by FutureShop.co.uk
16 Aug 2024
Hi Michael,
Thank you for your fantastic review! We are thrilled to hear that you found the product excellent, the price competitive, the communication very good, and the delivery and presentation of the package first rate.
14 Aug 2024
Verified review
Timely replies to my inquiries and very fast time to shipping. The items arrived in perfect condition, despite the distance. Thank you.
Report review
Answer by FutureShop.co.uk
16 Aug 2024
Hi Craig,
Thank you for your review! We are thrilled to hear that you received timely replies to your inquiries and experienced fast shipping. We understand the importance of prompt communication and timely delivery.
It's great to know that your items arrived in perfect condition, despite the distance.
28 Aug 2024
Verified review
I’ve never been let down when ordering from futureshop- the delivery service is faultless and always well packaged.
Report review
Answer by FutureShop.co.uk
30 Aug 2024
Hi Richard,
Thank you for the kind words! We’re thrilled to hear that you’ve had consistently positive experiences with our delivery service and packaging. We appreciate your trust and look forward to continuing to serve you!
4 Aug 2024
Verified review
Offered a free upgrade of speaker banana plugs for a cable ordered, as the original set ordered were out of stock.
Report review
Answer by FutureShop.co.uk
16 Aug 2024
Thank you for your review! We are delighted to hear that you received a free upgrade of speaker banana plugs for your cable order. We understand that sometimes certain items may be out of stock, and we always strive to find suitable alternatives for our customers.
25 Aug 2024
Verified review
Great online service
Good price for my speaker cables and excellent servic delivered two days before the estimated time.
Report review
Answer by FutureShop.co.uk
27 Aug 2024
Thank you for your kind words! We're thrilled to hear that you were pleased with our online service and that your speaker cables arrived earlier than expected. Providing great value and prompt delivery is important to us at Future Shop, and we're glad we could meet your expectations.
13 Aug 2024
Verified review
I've bought several times from this shop and they always fulfil all my expectations. Great job!!
Report review
Answer by FutureShop.co.uk
16 Aug 2024
Thank you for your fantastic review! We are thrilled to hear that we have consistently fulfilled all your expectations. Your satisfaction is our top priority, and we appreciate your loyalty. We will continue to work hard to provide you with the same level of service in the future.
30 Aug 2024
Verified review
Great Dealer
One of the best dealers in the UK.Well packaged,speedy delivery.
Fair product pricing and range.
Report review
Answer by FutureShop.co.uk
30 Aug 2024
Thank you for the fantastic review! We’re delighted to hear that you consider us one of the best dealers and appreciate our packaging, speedy delivery, fair pricing, and product range. We look forward to serving you again!
JT
John T.
Ramsgate
26 Aug 2024
Verified review
Pleasant purchase experience!
Great choice of products, simple enough order placement, item delivered as planned.
All good!
Report review
Answer by FutureShop.co.uk
27 Aug 2024
Hi John,
Thank you for the wonderful review! We're so glad to hear that you had a pleasant purchase experience with us. It’s great to know that you appreciated our product selection, easy ordering process, and timely delivery. We aim to make every step of the process as smooth as possible for our customers.
7 Aug 2024
Verified review
Fantastic service as usual. Fast delivery, well packed and product exactly as described.
Report review
Answer by FutureShop.co.uk
16 Aug 2024
Hi Isaac,
Thank you for your fantastic review! We are thrilled to hear that you had a fantastic service experience with us. We understand the importance of fast delivery and ensuring that your products are well packed.
MW
Mark W.
Exeter.
30 Aug 2024
Verified review
As a long time customer, the professional, knowledgeable and friendly service continues.
Report review
Answer by FutureShop.co.uk
30 Aug 2024
Thank you for being a long-time customer! We’re thrilled to hear that our professional, knowledgeable, and friendly service has consistently met your expectations. We look forward to continuing to serve you!
22 Aug 2024
Verified review
Faultless service with excellent packaging, again, and shipped sooner than expected.
Report review
Answer by FutureShop.co.uk
23 Aug 2024
Thank you for your fantastic review! We’re delighted to hear that you experienced faultless service, excellent packaging, and an earlier-than-expected shipment. At Future Shop, we aim to exceed your expectations in every aspect.
14 Aug 2024
Verified review
Excellent service and when something has been out of stock they’ve kept me updated.
Report review
Answer by FutureShop.co.uk
16 Aug 2024
Hi Alan,
Thank you for your review! We are delighted to hear that you received excellent service from us. We understand the importance of keeping our customers updated when items are out of stock, and we strive to provide transparent and timely communication.
28 Aug 2024
Verified review
Excellent shop, first stop for all my cable needs, excellent range and great prices
Report review
Answer by FutureShop.co.uk
30 Aug 2024
Thank you for the wonderful review! We’re thrilled to be your first stop for all your cable needs and that you appreciate our range and prices. We look forward to serving you again!
MD
mike.darke@btinternet.com D.
Portishead
14 Aug 2024
Verified review
All excellent! Great products and very keen pricing with quick delivery.
Report review
Answer by FutureShop.co.uk
16 Aug 2024
Hi Mike,
Thank you for your fantastic review! We are thrilled to hear that you found our products to be great and our pricing to be very keen. We understand the importance of offering competitive prices while maintaining high-quality products.
24 Aug 2024
Verified review
Good product security shipped
Good product with precisely tracked, fairly fast, and secure shipment!
Report review
Answer by FutureShop.co.uk
27 Aug 2024
Thank you for your feedback! We’re glad to hear that you were satisfied with the product and our shipping process. At Future Shop, we prioritise providing secure, timely deliveries and keeping our customers informed every step of the way
14 Aug 2024
Verified review
Consistently Good Service
Have purchased from them several times - no problems, quick delivery.
Report review
Answer by FutureShop.co.uk
16 Aug 2024
Hi Richard,
Thank you for your review! We are delighted to hear that you have consistently received good service from us. Your satisfaction is our priority, and we appreciate your loyalty. We will continue to work hard to provide you with the same level of service in the future.
31 Aug 2024
Verified review
Clear communications, good advice, fair price and prompt delivery
Report review
Answer by FutureShop.co.uk
9 Sept 2024
Thanks for your kind words. We’re glad to hear you had a great experience with clear communication, good advice, fair pricing, and prompt delivery. That’s exactly what we strive for.
Looking forward to helping you again in the future.
28 Aug 2024
Verified review
Solid 5 Stars
I have no complaints, and I applaud your efforts to do even better.
Report review
Answer by FutureShop.co.uk
30 Aug 2024
Hi Mark,
Thank you so much for the 5-star review! We’re thrilled to hear you’re satisfied with our service. Your support means a lot to us, and we’ll keep striving to improve even more. We look forward to serving you again!