FutureShop.co.ukReviews:
1,559 reviews in the last 12 months18,584 total reviews
Excellent
TrustmarkValid
Most relevant positive review
18 Jan 2024
Verified review
Ordered Three AudioQuest Forest 48G HDMI Cables two 2 Meters and one 1 Meter on 7/1/24 Sun 7pm arrived 9/1/24 Tuesday at MD by Royal Mail. They were securely packages inside official AudioQuest Boxes and arrived undamaged. While futureshop weren't the cheapest (not a lot in it) others never showed the official packaging in their sales info and I was concerned you may not receive genuine AudioQuest Cables. I have used True HQ Ultra High Speed 2.1 & Clearer Audio Copper Line 2.1 HDMI Cables and as another reviewer said on a rival site if your not coming from Budged Cables the improvements aren't massive but they are there. I would say picture for me has improved the most with sharpness while sound is a little better defined in the high range! I would use futureshop again for my cable very pleased
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Most relevant negative review
22 Apr 2024
Verified review
Nothing like receiving an opportunity to review a product that hasn’t even been delivered yet! Poor communication and no idea when I will get my cables….
Comment since writing review above: I’m always impressed by companies that take the time to read and respond to reviews such as in this case. Although not entirely happy with the wait I appreciate it is out of Futureshops control
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MC
Mike C.
Bedford
Reviews for FutureShop.co.uk
10 Sept 2024
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Answer by FutureShop.co.uk
24 Sept 2024
Thanks a lot for the stars! It’s great to see that you had a good experience
10 Sept 2024
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Answer by FutureShop.co.uk
24 Sept 2024
Thanks for the great rating! We appreciate your trust in us
9 Sept 2024
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Answer by FutureShop.co.uk
9 Sept 2024
Thanks a lot for the stars. It’s great to see that you had a good experience
8 Sept 2024
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Answer by FutureShop.co.uk
9 Sept 2024
Thanks for the great rating. We appreciate your trust in us
8 Sept 2024
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Answer by FutureShop.co.uk
9 Sept 2024
Thanks for the positive rating. We’re pleased to know you’re happy with your purchase
6 Sept 2024
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Answer by FutureShop.co.uk
9 Sept 2024
Thanks for the positive rating. We’re pleased to know you’re happy with your purchase.
2 Sept 2024
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Answer by FutureShop.co.uk
9 Sept 2024
Thanks so much for the stars. We appreciate your support and look forward to serving you again
2 Sept 2024
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Answer by FutureShop.co.uk
9 Sept 2024
Thank you for the great rating.
We’re glad you enjoyed your experience with us.
25 Sept 2024
Verified review
High prices
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Answer by FutureShop.co.uk
26 Sept 2024
Hi Neil,
Thank you for your feedback. We understand that pricing is important, and we strive to offer the best quality and service for the value. If you ever have questions or need help finding the right product within your budget, feel free to reach out, we’re always here to assist.
29 Aug 2024
Verified review
Well Build Mini Spikes
I did DIY by fabricated tempered class from local shop and install the new mini spikes under my hifi component such as CD player, amp and turntable.
The spike itself are well build and looks good. Made of solid steel and able to handle up to max load bearing 80Kg (using 4 mini spikes) base on the specs are very impressive.
After install this mini spikes under my fabricated glass, im very suprise with the sound improvement specially with the base. Base are much tighter and music has more space and clarity in between musical instrument.
Have to say i really like the look of my hifi rack shelf now and it does improved the sound quality.
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Answer by FutureShop.co.uk
30 Aug 2024
Thank you for sharing your experience! We’re delighted to hear that the mini spikes exceeded your expectations in both build quality and performance. It’s great to know that they enhanced your sound quality and added a stylish touch to your hi-fi setup. We appreciate your feedback and look forward to assisting you again in the future!
29 Aug 2024
Verified review
My first time in using future shop
This was my first time to shop in future shop, and I looked for some power cable & interconnect cable for my hifi system. I found their product information are very detail and easy to understand. After placing my order, they kept me informed shipment progress.
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Answer by FutureShop.co.uk
30 Aug 2024
Thank you for choosing Future Shop for your hi-fi needs! We're thrilled to hear that you found our product information detailed and easy to understand. It's great to know our communication kept you well-informed throughout the shipping process. We look forward to serving you again in the future!
7 Aug 2024
Verified review
Quick response to some technical questions, then quick delivery at an excellent price.
Futureshop are my first port of call for the products that they handle - I have bought from them several times and will continue to do so in the future.
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Answer by FutureShop.co.uk
16 Aug 2024
Hi Phil,
Thank you for your fantastic review! We are thrilled to hear that you received quick responses to your technical questions and quick delivery at an excellent price. We take pride in providing prompt and helpful customer service.
BB
Bruce B.
Glasgow
14 Aug 2024
Verified review
excellent range of products, good website with comprehensive descriptions
rapid and reliable delivery
expert staff always available to answer any questions
could not be better, never had a problem with futureshop
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Answer by FutureShop.co.uk
16 Aug 2024
Hi Bruce,
Thank you for your fantastic review! We are thrilled to hear that you appreciate our excellent range of products and find our website user-friendly with comprehensive descriptions. It's great to know that you have experienced rapid and reliable delivery.
We take pride in our expert staff who are always available to answer any questions you may have.
24 Aug 2024
Verified review
Good quality optical cable from QED
I’m a returning customer from Singapore, previously bought some furutech plugs. Supra ethernet. This time optical glass fiber and they always deliver them on time. Happy to recommend this shop
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Answer by FutureShop.co.uk
27 Aug 2024
Thank you so much for your continued support and for sharing your experience! We’re thrilled to hear that you’re happy with your purchases and that our timely delivery has met your expectations.
We truly appreciate your recommendation and look forward to serving you again in the future!
20 Aug 2024
Verified review
Great support
Informative discussion with Mark on the effects of various products that could help in assisting my system.
This has helped me be more confident in choosing which items i’m getting next.
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Answer by FutureShop.co.uk
23 Aug 2024
Hi Ellis,
Thank you for sharing your experience! We're glad to hear that Mark was able to provide helpful insights and support during your discussion. It's great to know that the information you received has boosted your confidence in selecting your next items.
At Future Shop, we're always here to assist and ensure you have the best experience with your system.
7 Aug 2024
Verified review
The only shop to go to for the best Audio cables and more with expert advice
I've used Future Shop on 3 different occasions now and I've always been impressed by their knowledge, helpfulness and patience. I will always use this company due to these reasons
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Answer by FutureShop.co.uk
16 Aug 2024
Thank you for your amazing review! We are thrilled to hear that you consider Future Shop as the only shop to go to for the best audio cables and more. We take pride in offering expert advice and providing excellent customer service.
It's great to know that you have been impressed by our knowledge, helpfulness, and patience.
MD
mike.darke@btinternet.com D.
Portishead
18 Aug 2024
Verified review
Brilliant! Urgent order for isolation feet delivered before lunch the following day. Excellent selection of products with keen pricing. Dispatched very swiftly.
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Answer by FutureShop.co.uk
23 Aug 2024
Hi Mike,
Thank you so much for your wonderful review! We’re delighted to hear that you were pleased with the prompt delivery of your urgent order. At Future Shop, we strive to offer a wide selection of high-quality products at competitive prices, and we're thrilled that you found our service to be swift and reliable.
7 Aug 2024
Verified review
Supreme
top notch, the staff all have fabulous knowledge and just the best customer care, get delivery and it arrives before you put the phone down, definite EXCELLENT
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Answer by FutureShop.co.uk
16 Aug 2024
Hi Jessie,
Thank you for your amazing review! We are thrilled to hear that you had a supreme experience with us. We take pride in providing top-notch products and excellent customer care. It's great to know that our staff has fabulous knowledge and that you received the best customer care. We also appreciate your feedback about our fast delivery.
19 Aug 2024
Verified review
Great customer service
Super fast delivery and helpful advice, Futureshop is my favourite company and is my go to place for anything Hi-Fi oriented and very high quality products.
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Answer by FutureShop.co.uk
23 Aug 2024
Thank you so much for your kind words! We’re thrilled to hear that you consider Future Shop your favorite go-to place for Hi-Fi products. Our team is dedicated to providing excellent customer service, fast delivery, and helpful advice, so it's wonderful to know that we've met your expectations.
6 Aug 2024
Verified review
Very good audio Hi-Fi shop
It is a good shop for cutting edge audio hi-fi technology. There are good prices with top qualities products. I choose the best so i choose this shop.
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Answer by FutureShop.co.uk
16 Aug 2024
Thank you for your review! We are thrilled to hear that you consider our shop to be very good for cutting-edge audio hi-fi technology. We take pride in offering top-quality products at competitive prices. Your satisfaction is our priority, and we appreciate your support