naintrading.co.uk
Reviews:

158 reviews in the last 12 months1,984 total reviews  

4.89
Excellent

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Reviews for naintrading.co.uk

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16 Dec 2023
 Verified review
I have been dealing with Nain rugs recently and they are highly professional, responsive to enquiries and provide detailed descriptions of all their rugs from where they originate to how they are handmade. Every rug I have purchased is beautiful and exactly as described in their on line descriptions. Infact, on arrival to go a step further they are magnificent. Colours are vibrant in my choices and all provide a talking point by their sheer interesting designs. Some of the animals and birds have a wonderful naive quality which is fascinating. There is absolutely no problem ordering from Germany to UK. Deliveries are swift and I was kept informed about delivery dates and times. Transport/export is included in the price so no unexpected tax to pay. You know that what you pay for each rug is correct. Recently Nain had a sale with discounted designs plus an extra percentage off making many of my choices a great buy. I am thrilled to have found such beautiful rugs many designs I can’t find in UK. Thank you Nain.
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11 Jan 2024
 Verified review
This company is professional on quality rugs, communication and delivery. I was kept informed and enquiries are promptly dealt with through e mail. Delivery through UPS or FedEX is usually on time but you have to remember to key into their website to get updates. The rugs are fantastic. My choice is probably not everyone’s but bright colours and bold designs are the best I have seen and I have looked in detail elsewhere! The selection of rugs ranging from pure silk through to wool is wide catering for a massive range of tastes. The import tax is included in the rugs and delivery so you know what you are spending without hidden surprises. Rugs arrive in a box and rugs inside are wrapped in thick black sheeting so well protected in transit. I am very impressed and pleased with all my purchases.
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3 Dec 2023
 Verified review
Since discovering Nain rugs I have been impressed by the quality and variety of rugs they sell that appeal to my taste. Furnishing two houses has meant I have purchased several rugs all of which are remarkable designs and colours. The company is quick to respond to questions or information regarding transport and resolves enquiries promptly. I am impressed by their business strategy and communication outside the EU. Many other companies could learn a great deal from their methods. My only comment would be using UPS to transport goods to our area is not favourable because I don’t find them as reliable as other company’s. I understand that certain company’s that transport good have differing insurance cover so this might be a reason why UPS is used!
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5 Apr 2024
 Verified review

"Exquisite Collection, Exceptional Value:

My experience with Nain Trading has been nothing short of exceptional. From the moment I read the glowing reviews about their vast selection of oriental rugs, I knew I had to place an order. Their competitive pricing was the cherry on top. Throughout the purchasing process, Nain Trading's communication was exemplary, keeping me updated on delivery schedules and the courier service. The authenticity certificates provided prior to delivery were a testament to their attention to detail and commitment to quality. The delivery itself was seamless, arriving precisely on schedule. The rugs have transformed my space with their elegance and craftsmanship. I am thoroughly impressed and eagerly anticipate my next purchase. For anyone in search of high-quality oriental rugs, I wholeheartedly recommend Nain Trading.
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4 Mar 2024
 Verified review

Exceptional quality and service!

I am thrilled with the Ghashghai rug I purchased from Nain Trading! The quality is top-notch, and the fast delivery to London via UPS was impressive. What stood out even more was the exceptional customer service provided by their team. A gentleman patiently explained all my options, going above and beyond by responding to my inquiries over the phone at 10 pm with kindness and professionalism. A truly remarkable experience. I highly recommend Nain Trading for their excellent products and outstanding service. Thank you!
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7 Dec 2023
 Verified review

Accurate pictures online

I got the carpet, and I love it. It was only $300, so I didn't expect it to be so beautiful. It's not straight, but I could see that in the picture, which I really appreciate. I feel that their pictures are very accurate, so I think I would be up for buying more carpets on their website. I had hesitated before because I never knew if I would get what I saw online. I happen to love the imperfection of this carpet, by the way. Thank you very much!
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31 Dec 2023
 Verified review

New rug

The whole experience was excellent! I’m always a bit cautious when purchasing items online but this rug is exactly what I wanted and couldn’t be happier! Unfortunately I can’t take a photo right now as the rug is laid out in my loft, we are decorating our living room first! I’m very happy with the quality of the rug and the excellent service and speed of delivery over the festive period! Thank you.
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11 Dec 2023
 Verified review
A beautiful Kilim which arrived very promptly. We were absolutely delighted with the quality and colours of the rug. The photos are as accurate as they can be, but the rug is richer and more complex in colour in real life,
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14 Dec 2023
 Verified review

Very good

I was very satisfied with my purchaise. The carpet was exactly like on the website, the colours vivid. Very satisfied also with the shipping - arrived in time with FedEx. A very good experience!
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2 Dec 2023
 Verified review
My second carpet from Nain. A trustworthy and customer oriented company. Terrific to deal with. Great service.
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20 Feb 2024
 Verified review
Excellent merchants. Their web site has good photos, all the info you need and ordering is smooth. The shipment arrived in record time, perfectly packed and we have all the information we need about the provenance of our rugs. I cannot recommend them highly enough and we willcertainly be back next time we are looking for one of these beautiful rugs
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20 Jun 2024
 Verified review
Very easy to deal with as international buyer, and highly appreciated cancellation and quick refund of our first choice. The second rug we bought was to our taste and liking. They have an extensive and large variety of quality persian carpets for reasonable prices. Impressive selction. Will gladly buy from them again in future.
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9 Feb 2024
 Verified review

The ultimate rug store

This the third rug I have purchased from Nain Trading. I am absolutely delighted with all of them. They arrived well packaged, on time and in pristine condition. When I need further rugs they will be my first port of call. Well done and thank you for great service.
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25 Mar 2024
 Verified review
My latest purchase has got stuck somewhere in the courier network. No doubt it will appear in due course but this mars what had previously been my experience of an extremely efficient system with an excellent range of carpets. Hence downgrade to four stars.
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8 Dec 2023
 Verified review
Really lovely rug, delivered quickly. The courier didn't get the required signature, so I didn't know the rug had arrived until I saw the box in our porch. Fortunately, though, it was quite safe, and is just as beautiful as I'd hoped.
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27 May 2024
 Verified review
We have purchased three carpets on different occasions and could not be more pleased at the quality, speed of receipt and pricing. The carpets are represented with great accuracy as well. Highly recommended!
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30 Nov 2023
 Verified review
amazing service and gorgeous rug- many thanks !! The underlay is perfect also- and quite nice and has some thickness to it, much better than any sold locally here that fall apart after hardly any use.
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23 Nov 2023
 Verified review

Wonderful selectionof rugs.

Wonderful selectionof rugs and good information about them to make a good choices. Prompt delivery of an absolutely gorgeous rug for a cool hallway. Wouls definitely use again for a one off rug.
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24 Nov 2023
 Verified review
Well done and thanks to everyone at Nain! The rugs arrived on time, well packaged and in great condition…….and they were all exactly the same colours and sizes as shown on their web site.
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10 Jun 2024
 Verified review
Really easy to deal with Nain Trading. They were available by phone to discuss my purchase and were really helpful. Rugs themselves beautiful and return of the one not chosen easy.
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