I tried to cancel this order within 3 minutes of placing it, as I hadn't expected it to take the payment straight away without even checking my order, or where the payment came from, and the delivery address. this was not even responded to.
and having checked I found that the items I ordered I could of got at half the cost, and in fact we did order these items and got them the following day from another supplier, be very carful ordering from this site.
The face cleanser I ordered had obviously leaked. The bottle was only 2 thirds full and the packaging was soaked. Even the Evri courier had said it had run everywhere. Not happy, poor delivery. Why send a bottle that’s not properly sealed!! I’ve paid for the full product.
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Answer by myshop.co.uk
11 days ago
Thanks for your feedback. We’re sincerely sorry to hear about the condition your order arrived in. We do our best to ensure our products are packed securely for transit, however, on this occasion, it seems to have been handled roughly on its journey. We will be reinforcing our packing efforts of this product to prevent this from happening in the future. We have messaged you privately to resolve this matter.
Best wishes,
myShop Customer Support
29 Aug 2024
Verified review
Now day seven and item still not delu
Now day seven and item still not delivered
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Answer by myshop.co.uk
4 Sept 2024
Thanks for your feedback. We sincerely apologise for any inconvenience and disappointment caused. Your parcel was tagged as delivered on 29/08 and we have reported the missing parcel case to the courier. We have messaged you privately again to resolve this matter.
Best wishes,
myShop Customer Support
4 Sept 2024
Verified review
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Answer by myshop.co.uk
5 Sept 2024
Thanks for your review. We're sorry to see you didn't enjoy your shopping experience. We have messaged you privately to resolve this matter.
Best wishes,
myShop Customer Support