I tried to cancel this order within 3 minutes of placing it, as I hadn't expected it to take the payment straight away without even checking my order, or where the payment came from, and the delivery address. this was not even responded to.
and having checked I found that the items I ordered I could of got at half the cost, and in fact we did order these items and got them the following day from another supplier, be very carful ordering from this site.
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Reviews for myshop.co.uk
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13 Aug 2024
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12 Aug 2024
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12 Aug 2024
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11 Aug 2024
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10 Aug 2024
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5 Aug 2024
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6 Aug 2024
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I always buy from Amazon the original plastic but at your place you put Scotch tape around it who said it was original? Second you took a week for delivery. I am not happy
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Answer by myshop.co.uk
8 Aug 2024
Thanks for your feedback. We sincerely apologise if you are not happy with the products however, we want to assure you that we only sell genuine products and supply many high street retailers who rely on us for high-quality branded goods. Regarding the packaging, we use scotch tape to secure the items, which helps to ensure they arrive safely. Additionally, your order was dispatched on 01/08 and delivered on 05/08. Standard shipping within Mainland UK can take up to 5 business days. We have sent you a message to resolve the matter.
Best wishes,
myShop Customer Support
6 Aug 2024
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Package turned up in a 2nd hand box that had been slightly battered on the edges not that appealing to receive food products in. Could have been packaged nicer
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Answer by myshop.co.uk
8 Aug 2024
Thanks for your feedback. We are sorry to hear about the condition of the packaging. We strive to ensure our products are delivered in the best possible condition, but sometimes factors beyond our control, such as the journey the box undergoes during transportation, can affect its appearance.
Best wishes,
myShop Customer Support
29 Aug 2024
Verified review
Now day seven and item still not delu
Now day seven and item still not delivered
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Answer by myshop.co.uk
4 Sept 2024
Thanks for your feedback. We sincerely apologise for any inconvenience and disappointment caused. Your parcel was tagged as delivered on 29/08 and we have reported the missing parcel case to the courier. We have messaged you privately again to resolve this matter.
Best wishes,
myShop Customer Support
3 Aug 2024
Verified review
Slow reply and resppnse
Slow reply and response
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Answer by myshop.co.uk
7 Aug 2024
Thanks for your feedback.We make every effort to respond to our customers’ inquiries within 24 hours. After checking, it appears that you haven’t contacted us or requested assistance. We have reached out to you to resolve this matter.
Best wishes,
myShop Customer Support
14 Aug 2024
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Answer by myshop.co.uk
14 Aug 2024
Thanks for your review. We're sorry to see you didn't enjoy your shopping experience. We have messaged you privately to resolve this matter.
Best wishes,
myShop Customer Support
9 Jul 2024
Verified review
Everything is ok thanks,well package,good and prontly delivery.
Is nice to have something like My shop in an emergency and not only.
Thanks
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24 Jul 2024
Verified review
Excellent price and delivery I’ve used on numerous occasions and the service is always good