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moowy.co.uk
Reviews:

196 reviews in the last 12 months356 total reviews  

4.55
Excellent

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Most relevant positive review

21 Apr 2024
 Verified review
I've been using moowy power lawn seeds for the last 3 years and have always been happy with the results. Squirrels butchered my latest lawn which was a blessing in disguise as I'd always been wanting to try the premium lawn seed. Starting a new lawn from scratch I seeded according to the instructions and despite temperatures being low in late Feb 2024 I saw bits of growth after 2 weeks and 5 days. This initial growth accelerated rapidly across the lawn over the course of a week. I then overseeded the patches and 2 weeks later I had a full lawn. It's had it's first cut and it looks amazing. So all in all from sowing to initial growth is 2 weeks 5 days, full growth is 5 weeks. I gave another week before first cut so 7 weeks total (guestimating the whole process would have been shorter by circa 2 and a half to 3 weeks had it not been for cold temps in between) and when you cut the results are stunning. The pictures speak for themselves, but what a result. I've had premium and I'm never going back.

Most relevant negative review

17 May 2024
 Verified review
I ordered 100 sq m of Vital Plus lawn fertiliser, I received 50sq m. I immediately sent 5 photos proving that I had received a half quantity. The following day I received an email from Michelle in customer support asking for an order number and an explanation of the problem, which I did immediately. Since then I have not heard anything even though I emailed them several times. They are a rogue company and I will not be using them again. Avoid at all costs.
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Reviews for moowy.co.uk

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6 Dec 2023
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7 Nov 2023
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7 Nov 2023
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17 May 2024
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Vital Plus lawn fertiliser.

I ordered 100 sq m of Vital Plus lawn fertiliser, I received 50sq m. I immediately sent 5 photos proving that I had received a half quantity. The following day I received an email from Michelle in customer support asking for an order number and an explanation of the problem, which I did immediately. Since then I have not heard anything even though I emailed them several times. They are a rogue company and I will not be using them again. Avoid at all costs.
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22 Mar 2024
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Poor service

I placed an order, messaged them as I hadn’t received it, they assured me it was on the way. I replied asking for a tracking number but no reply to that email. Still hadn’t received it a few days later, took ages to reply then said my order had been cancelled and refunded, gave no explanation. Pretty poor experience overall. Disappointing as did want the product and looks good.
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22 May 2024
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Item was delivered damaged. Customer service was extremely poor. When I eventually received a response I was told to package up the item securely for return “so that it didn’t get damaged” It arrived damaged as their packaging was very poor. They would not send a replacement until they had received the damaged item back. Can’t deal with a company like this!
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17 Jun 2024
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Seeds

The seeds have not germinated as expected and I’ve needed more that suggested. The colour varies over my lawn that now looks a mess
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1 Jul 2024
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Impossible to log a return..... I have filled out their form and have been waiting for a response for over 2 weeks.
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21 Mar 2024
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Really bad experience never received item and reported them to pay pal , there customer service is shocking.
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12 Jun 2024
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Poor customer services, my first kit did not work and I was advised was to buy more seed. Stupidly I did!!
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18 Dec 2023
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two orders in a row failed to be delivered . Last one just refunded me (after a while) and no attempt sort
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2 Jul 2024
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Waiting for 3 weeks and I still don’t have my order. Email them to query and no response. Not good at all
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2 May 2024
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Order not for filled
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6 Apr 2024
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They didnt answer the question I sent to them.
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1 Jun 2024
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Great products rubbish delivery.
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12 Jun 2024
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