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Most relevant positive review
20 Dec 2023
Verified review
An incredibly speedy, really fast delivery. One of, if not the, best Price I found on the Internet and accepting PayPal payments.
I’m not sure that it’s something you could do better, I bought the Magimix 5200 XL premium. I think Maggie mix could improve by including a couple of the other options, such as the dicing option in the premium package, giving you everything you possibly need because I figured that was the idea of the premium package. Like you said I’m not sure this is in your ball court more magimix..
The Manager was very rude and condescending, I was not aware that there is extra delivery charges for a Saturday delivery and I was told in a condescending manner, that " you should've paid the delivery charges" when I called about my delivery. I had just spent 600 GBP to buy the best juicer on the market, would I be concerned about an additional 20 GBP delivery charge?!!
I didn't pay as I was not aware, that next day deliveries did not include Saturdays as Amazon, Waitrose even Harrods all deliver for free on weekends ! Needless to say, I cancelled the order, the manager had no tact, nor did she have any idea of proper and polite customer service and how to professionally talk to customers!
The Manager was very rude and condescending, I was not aware that there is extra delivery charges for a Saturday delivery and I was told in a condescending manner, that " you should've paid the delivery charges" when I called about my delivery. I had just spent 600 GBP to buy the best juicer on the market, would I be concerned about an additional 20 GBP delivery charge?!!
I didn't pay as I was not aware, that next day deliveries did not include Saturdays as Amazon, Waitrose even Harrods all deliver for free on weekends ! Needless to say, I cancelled the order, the manager had no tact, nor did she have any idea of proper and polite customer service and how to professionally talk to customers!
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12 Mar 2024
Verified review
I've had resort to PayPal and added a dispute.
The machine did not come with the instructions on top of that the buttons on the panel are not according to their function.
I'm pleading with them to pick up the machine (bread maker £299)
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20 Feb 2024
Verified review
Moving when starting or finishing
Im so sorry, but my magimix juicer is moving ( not stay in place) when I start juicing and finish juicing. Other than that,the juicing process goes well
I wonder if it's a faulty juicer?
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7 Nov 2023
Verified review
Quite possibly unfortunate
Ordered two faulty mixers, one after the other. Said they would collect and didn't show up. Was offered £15 discount on a £400 stand mixer if I kept it. Customer services has been responsive.