Ordering was very easy on line and I am looking forward to getting my new mower however apart from an order conformation have heard nothing from them, which is a bit concerting, when you have paid a lot of money.
I emailed them to get an ETA for delivery and was told it takes between 1-4 days and I would get a dispatch and tracking email. These times scales have now passed and despite a follow up email t them I haven't heard anything back from them so still no mower
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28 May 2024
Verified review
Belt ordered too big due to make mods, and some difficulty contacting Mowers-online. However, refund made eventually.
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26 May 2024
Verified review
Don't use wet sand to fill it
Took a day or two longer to be delivered than expected.
It says for water or sand ( sand makes it heavier and better for rolling flat) however the hole to put water in is great for a hose pipe but it's the same 20mm hole to put sand in, if you buy this roller and put sand in put dry sand in not wet sand as it took two hours to put in two bags of builders sand.
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23 May 2024
Verified review
Ordered as it was a nice price and fitted to my budget. Only thing is I felt like they could of informed us what was happening with the order, nothing bad just use to emails saying we have your order won't be long. I ended up phoning up to be sure, talked to a lovely person and received order the next day. Very happy and would use them again
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24 May 2024
Verified review
Engine started with first pull of starting cord and runs very smoothly. The grass collection 'box' is a somewhat flimsy fabric compared to previous rigid constructions which would be preferable. However the current mower cuts and collects well.
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27 May 2024
Verified review
Part of order got lost in the post but thanks for replacing promptly. Curiously Pay Pal decided to refund and even thought I told them it had been replaced decided not to take the refund back. rest of order and subsequent order were fine.
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27 May 2024
Verified review
Ordering was easy, arrived on time
I ordered a cable for my (fairly old) Masport mower. I was pleased that they had one. Ordering was easy, it arrived on time and my mower is up and running again - thank you
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27 May 2024
Verified review
Small order for several small bits 'cos stuff fell off the mower. Hunted them down on thw website, ordered and delivered without any issues.
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23 May 2024
Verified review
Refreshingly good service
Really good prompt service. And they actually answer the phone quickly which is unusual these days. Very good experience all round. Thank you
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28 May 2024
Verified review
Cobra strimmer
Ordered easily, despatched straight away & delivered next day. What more can you ask for. I will definitely use again for future purchases.
great products great prices quick to reply and send will buy off again well worth the 5 stars given
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26 May 2024
Verified review
Did not price match when told they would.
Was told over the phone that you price match, once I sent price match details it was not honoured.
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Answer by mowers-online.co.uk
26 May 2024
Hi,
Thanks for your review. We sell the product you purchased, a Mountfield SP53H at the cheapest price in the UK and you asked us to price match a fake website selling it at a very low price.
Obviously being a genuine garden machinery dealer and an official Mountfield stockist we are never going to be able macth the prices on a fake website created by a criminal in an attempt to steal money from innocent customers.
You bought your mower from us at the most competitive price in the UK and we saved you from losing a significant amount of money to a fraudster.
Surely that's worth more than a three star rating....
Kind regards
The Mowers Online Team
29 May 2024
Verified review
Seem a good company to deal with, order and delivery all carried out swiftly. Recommended
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25 May 2024
Verified review
For the product 5 stars but for the Communication and delivery 1 star
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23 May 2024
Verified review
Excellent
Very happy with the product and the speedy delivery. 10 out of 10.
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25 May 2024
Verified review
Fast and efficient service. Good quality spares. Good search app.
Fast and efficient service. Good quality spares. Good search app.