Ordering was very easy on line and I am looking forward to getting my new mower however apart from an order conformation have heard nothing from them, which is a bit concerting, when you have paid a lot of money.
I emailed them to get an ETA for delivery and was told it takes between 1-4 days and I would get a dispatch and tracking email. These times scales have now passed and despite a follow up email t them I haven't heard anything back from them so still no mower
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Reviews for mowers-online.co.uk
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20 Feb 2024
Verified review
I reported what i thought was a fault. They responded promptly by e-mail and a follow call to explain how the mower assembly worked which solved my issue.
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28 Jan 2024
Verified review
Corded Mower
Ordered a Webb 16 inch corded mower. Excellent quality machine. Unfortunately came with a minor fault. Returned for a refund which was handled efficiently
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22 Feb 2024
Verified review
This is the second Mountfield Mower from them
This is the second Mountfield Princess 48V Battery Mower Kit I have bought from them. As before arrived quickly and well packed so in perfect condition.
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19 Oct 2023
Verified review
1st class service. Delivery was on time and very very quick. My telephone conversation with them was very helpful and polite. No problems whatsoever. Bob
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17 Oct 2023
Verified review
I returned an incorrect wheel and have sent emails about a replacement? I have not had a reply ? Please can you contact me with an update.
Regards Andy
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13 May 2024
Verified review
Excellent product , delivered on time with
care . Prior to receiving the product I spoke with customer care and they offered excellent support
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22 Mar 2024
Verified review
Items delivered were as described on the WEB page. WEB page was easy and clear to use. Ordered products were delivered on time and well packaged.
Ordered wrong part for my mower by mistake ,contacted immediately to cancel order.
E.mailed by return cancelling order and organised refund.
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14 Feb 2024
Verified review
Unfortunately there was engin oil in the mower that spilled over the mower and the box and the mower had to be cleaned before installing it.
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22 Apr 2024
Verified review
Satisfied customer. Good price, items that I couldn't find anywhere else. These types of shops are invaluable. Would definitely recommend..
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22 Mar 2024
Verified review
Good service excellent kit. easy to manage, copes with early season longer than normal grass creates a good finish.
Would use them again.
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6 Apr 2024
Verified review
The petrol can was not delivered with the mower! You really do need to be able to obtain petrol with a petrol lawnmower.
Just saying!!
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Answer by mowers-online.co.uk
6 Apr 2024
Hi,
Thanks for taking the time to leave a review. You ordered a lawn mower and starter kit from us and as you will appreciate both these items come in large boxes.
Unfortunately during delivery these boxes can sometimes be separated in the carrier network and arrive on different days.
We could put everything into one huge box but that would require a huge amount of additional cardboard to be used (not very environmentally friendly) and it would add significant additional cost to the product which most customers won't pay for.
Kind regards
The Mowers Online Team
1 Apr 2024
Verified review
Excellent machine but self propelled mode is too fast. I need that mode to help on slopes but I can’t run up them at the same time.
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7 Apr 2024
Verified review
Delivery time was excellent, however the courier left our parcel on the footpath outside our gate. Luckily we have honest neighbours
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16 Oct 2023
Verified review
Great price and mower arrived a couple of days after the order was placed. Quick delivery with no delivery charge is always helpful.