Ordering was very easy on line and I am looking forward to getting my new mower however apart from an order conformation have heard nothing from them, which is a bit concerting, when you have paid a lot of money.
I emailed them to get an ETA for delivery and was told it takes between 1-4 days and I would get a dispatch and tracking email. These times scales have now passed and despite a follow up email t them I haven't heard anything back from them so still no mower
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Reviews for mowers-online.co.uk
Filter
Rating
Sort by
Relevance
3 days ago
Verified review
Excellent support
Product I ordered was delivered quickly but unfortunately could not be assembled as one of the parts did not fit. A quick call to the support desk, and a helpful agent agreed that the product experience did not sound correct and arranged for prompt collection. After a short wait for the product to be checked, a new appliance was sent out and arrived today. This time the assembly was easy and off we go. I get that manufacturing issues sometimes occur but the handling of the issue was excellent. Thanks.
Report review
3 days ago
Verified review
Very helpful
Very helpful, technicians reviewed video of my garden and purchased product fabulous
Thank you
Report review
4 days ago
Verified review
Really good price. Delivered in good time by DHL. Cracking mower, ideal for medium sized garden.
Report review
3 days ago
Verified review
Good deal allowing me test out the machine to make sure it is suitable.
Report review
21 hours ago
Verified review
OkY experience, could be better at keeping customer informed.
Report review
2 days ago
Verified review
Mountfield Lawnmower
Product description spot on and best priced.
Report review
5 days ago
Verified review
Very helpful with the info i required
Report review
2 days ago
Verified review
cobra lawn mower parts.
Good Quality cobra lawn mower parts.
Report review
2 days ago
Verified review
Lead
Great experience quick delivery
Report review
2 days ago
Verified review
Correct goods deliverd in good time.
No fuus or bother.
Report review
5 days ago
Verified review
Good service
Report review
2 days ago
Verified review
Report review
3 days ago
Verified review
Report review
5 days ago
Verified review
Report review
5 days ago
Verified review
Report review
10 Jul 2024
Verified review
This company is the worst I have dealt with (and that is saying something). It ignores almost all written communications, is impossible to telephone and has witheld payment for four weeks after the return of the item.
Report review
24 Jun 2024
Verified review
Report review
25 May 2024
Verified review
Poor communication
Placed order 8 May - when requested update on order was told to wait 7-10 days
Sent 2 emails which received no reply
Eventually waited online for hour to speak to someone- only to be told order hadn’t been sent to warehouse
Miraculously built and sent out next day and delivered 22 May
Zero communication or urgency
Report review
29 May 2024
Verified review
Should have had this mower sooner grass collector and beep when it's full is must
delivered in the stated time felt sorry for delivery driver as he delivered this in the worst storm this year and still had a smile on his face.
Great service with prompt delivery. The only thing not to like is that the delivery firm won’t take the pallet away, which means you have to deal with it.