shop.resmed.com/GB/en/Reviews:
419 reviews in the last 12 months1,179 total reviews
Excellent
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Most relevant positive review
23 Jan 2024
Verified review
Always quick & easy service.
Customer services have always got back to me quickly.
The VAT exemption box could do with being larger & more obvious, I’m partially sighted & find this part difficult.
I do feel like it’s all a little expensive, £70 for 3 masks which are advised to be replaced monthly, but this seems to be the way with all medical products, be it Resmed or any other medical company.
In all though, very good & easy service.
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Most relevant negative review
4 Apr 2024
Verified review
The new equipment I have ordered, over £200 pounds worth, is urgently required for medical treatment AND IT HAS'NT EVEN ARRIVED YET. YET IT WAS PURCHASED ON 21ST MARCH 2024!!!!! Today is 4th APRIL.
Tell the supplier to pull the other leg please. No more ResMed equipment will be purchased by me. There are other willing suppliers out there you know.
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Reviews for shop.resmed.com/GB/en/
2 Sept 2024
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16 Aug 2024
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27 Jul 2024
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2 Jul 2024
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Prices is my biggest issue
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15 Jul 2024
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5 Jul 2024
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9 Jun 2024
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Bought the product to help with mask rubbing bridge of nose as going on holiday. Still having problems but the issue is with the mask not the nose protector. It did help as it reduced the redness.
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19 Jun 2024
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Prices are quite steep but products are good and helpful I have bought the pillow wipes and machine filters all good quality and work great.
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20 Jun 2024
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6 Jun 2024
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1 Jun 2024
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CM
Catherine M.
Glasgow
5 Apr 2024
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Easy
From the comfort of my own home I could choose the part I wanted. I would have preferred someone to reassure me that I was buying the right part in person but we are where we are. 6 days later the part arrived in a discrete box and properly packaged.
I had ordered the compatible Climate Line. It is excellent and I wish I had done it ages ago, but I was anxious I would order the wrong part.
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21 Feb 2024
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The delivery and product are satisfactory. However, this is only about tracking. It would be preferable to have tracking information available immediately following the purchase. I received tracking information after the item arrived near my mail centre.
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9 Oct 2023
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On the whole a good experience.The despatch time is still slow. Notification of delivery was late in day. Unfortunately we were away at the time and despite not advising parcel to be left delivery was left on doorstep.
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13 Jan 2024
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Their products are First Class but too expensive! It rather takes advantage of people who have Sleep Apnea and need the enhanced full face masks which NHS doesn’t provide.
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23 Nov 2023
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Chin strap
It was a chin strap. It fits but on some nights it moves forward or back on top of my head and comes loose
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18 Apr 2024
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Good quality
Great products but a bit expensive, taking advantage a little bit of people with sleep issues.
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6 Apr 2024
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Can be trusted !!
Item’s as described and well packaged - I dropped one star for the delivery period of one week
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27 Dec 2023
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Spares expensive
Good service however the cost of spare parts is extremely high.
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22 Mar 2024
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Have made several purchases over the years with no problem.
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