ResMed UKReviews:
502 reviews in the last 12 months1,288 total reviews
Excellent
TrustmarkValid
Most relevant positive review
6 Oct 2024
Verified review
Ordered the Travel ResMed on line. It came within the week, following communications received updating you on its whereabouts. Packaged well. Easy to put together. I just fitted the mask to my head and pressed th button. You do not have to use app if you don't want to. Two electric plugs supplied, one for UK, the other for abroad sockets. Comes with a soft pouch to keep everything together although I did order the soft travel bag, ready for trips abroad. Now, I just need to pack an extension lead, and I'm ready for my hols.
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CB
Carline B.
Luton
Most relevant negative review
10 days ago
Verified review
The only reason I have to purchase the F20 mask from you is because it is splitting at the bottom where the silicon is too thin. You are aware of the fault and dont appear to be modifying it! Over-charging patients for replacement masks is not showing good will just profits! The neoprene straps are usless and don't lastmore than 2 months with patients needing high air pressures like myself. Can you tell me why you only make small and medium not large for the bigger faces people have? This is the forth mask that has split like this.
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Reviews for ResMed UK
6 Aug 2024
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5 Aug 2024
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5 Aug 2024
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3 Aug 2024
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10 Aug 2024
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You take money instantly for an item and don’t refund money for a return until up to 10 days How is that fair. Not everyone has cash to get replacements that are needed . Your delivery process is brilliant yet your refund policy is poor.
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10 Aug 2024
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A bit expensive
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23 Aug 2024
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Overpriced
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9 Jul 2024
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I made a mistake ordering the wrong size of of hose and the new one was sent quickly so cannot complain. The only problem I had was that the original climate tubing lasted less than 16 months before it wouldn't grip onto the next part which I do not feel is good
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24 Jul 2024
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Impressed
Found the items needed online, contacted customer support and they dealt with my query straight away, payment online was easy to use. Dispatched the following day and arrived two days later.Great service.
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14 Jul 2024
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Fast delivery. I made two orders and they delivered them both within the specified window.
Also I prefer the Resmed 10 to the Sefam machine I had. With Resmed I can actually stick to my therapy.
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31 Jul 2024
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Always arrives promptly, spot on as always
Always arrives promptly, as ordered & have been very helpful when I’ve had to ring in the past.
Though I do feel the costs of things like the air touch masks are on the expensive side.
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IC
Ian C.
LEEDS
14 Jul 2024
Verified review
Quick Reliable.
Quick Reliable service. Having shopped with them numerous times now and have had no problems with my orders, all Cpap machine related.
Order process and delivery carried out on time.
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26 Jul 2024
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I have sleep apnea , although the hospital supplies the basics, I always use ResMed if I need other items for my comfort
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6 Jul 2024
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Have had no problem whatsoever with this company. Delivery when said and so far no issues.
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22 Jul 2024
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Quick and efficient service with good updates through the delivery process.
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15 Jul 2024
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Easy to order and fast delivery with tracking.Will deffo use again.Thankyou.
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29 Jul 2024
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Good products and plenty of support info. Quick and efficient delivery.
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10 Jul 2024
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Order arrived quickly and was as expected
Order arrived quickly and was as described, no hassle.
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21 Jul 2024
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Job well done, arrived in plenty of time
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9 Jul 2024
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Helpful advice and prompt delivery
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