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ResMed UK
Reviews:

502 reviews in the last 12 months1,288 total reviews  

4.77
Excellent

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Most relevant positive review

6 Oct 2024
 Verified review
Ordered the Travel ResMed on line. It came within the week, following communications received updating you on its whereabouts. Packaged well. Easy to put together. I just fitted the mask to my head and pressed th button. You do not have to use app if you don't want to. Two electric plugs supplied, one for UK, the other for abroad sockets. Comes with a soft pouch to keep everything together although I did order the soft travel bag, ready for trips abroad. Now, I just need to pack an extension lead, and I'm ready for my hols.

Most relevant negative review

9 days ago
 Verified review
The only reason I have to purchase the F20 mask from you is because it is splitting at the bottom where the silicon is too thin. You are aware of the fault and dont appear to be modifying it! Over-charging patients for replacement masks is not showing good will just profits! The neoprene straps are usless and don't lastmore than 2 months with patients needing high air pressures like myself. Can you tell me why you only make small and medium not large for the bigger faces people have? This is the forth mask that has split like this.
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Reviews for ResMed UK

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26 Sept 2024
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22 Sept 2024
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21 Sept 2024
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20 Sept 2024
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17 Sept 2024
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17 Sept 2024
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9 Sept 2024
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PS
Phil S.
Cambridge
9 Sept 2024
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8 Sept 2024
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JD
JULIE D.
Brighton
8 Sept 2024
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7 Sept 2024
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2 Sept 2024
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2 Sept 2024
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21 Sept 2024
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Their products are very good quality. The only problem is they are very expensive
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Answer by ResMed UK
26 Sept 2024
Thank you for your feedback regarding our pricing. We aim to offer competitive pricing, and we apologise if you found it unsatisfactory. ResMed Team
10 Sept 2024
 Verified review
Expensive
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Answer by ResMed UK
26 Sept 2024
Thank you for your feedback regarding our pricing. We aim to offer competitive pricing, and we apologise if you found it unsatisfactory. ResMed Team
9 Sept 2024
 Verified review
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JB
john b.
Hunstanton
9 Aug 2024
 Verified review

Excellent and well informed advice

Ordered a pack of 9 F20 face masks a couple of weeks ago. When they arrived, I realised I had mistakenly ordered Large size instead of Medium size. I spoke on the phone to ResMed, and they explained carefully to me, their “Return and Refund” process. It all worked perfectly and I subsequently placed a new order and received a refund for my wrong order. Thanks very much ResMed. :))
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22 Aug 2024
 Verified review

Recommended retailer and CPAP company

Everything about the purchase went well, the site is good and it's clear what the products are and what I needed. The items came quickly and on time.
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8 Aug 2024
 Verified review
I have always received a response from customer support to my emails. They are very helpful and resolved any issues that I have encountered.
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1 Sept 2024
 Verified review
Fast and efficient service, well packaged goods and excellent price
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