ResMed UKReviews:
502 reviews in the last 12 months1,288 total reviews
Excellent
TrustmarkValid
Most relevant positive review
6 Oct 2024
Verified review
Ordered the Travel ResMed on line. It came within the week, following communications received updating you on its whereabouts. Packaged well. Easy to put together. I just fitted the mask to my head and pressed th button. You do not have to use app if you don't want to. Two electric plugs supplied, one for UK, the other for abroad sockets. Comes with a soft pouch to keep everything together although I did order the soft travel bag, ready for trips abroad. Now, I just need to pack an extension lead, and I'm ready for my hols.
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CB
Carline B.
Luton
Most relevant negative review
9 days ago
Verified review
The only reason I have to purchase the F20 mask from you is because it is splitting at the bottom where the silicon is too thin. You are aware of the fault and dont appear to be modifying it! Over-charging patients for replacement masks is not showing good will just profits! The neoprene straps are usless and don't lastmore than 2 months with patients needing high air pressures like myself. Can you tell me why you only make small and medium not large for the bigger faces people have? This is the forth mask that has split like this.
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Reviews for ResMed UK
4 Oct 2024
Verified review
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4 Oct 2024
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4 Oct 2024
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3 Oct 2024
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3 Oct 2024
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9 days ago
Verified review
Poor quality product
The only reason I have to purchase the F20 mask from you is because it is splitting at the bottom where the silicon is too thin. You are aware of the fault and dont appear to be modifying it! Over-charging patients for replacement masks is not showing good will just profits! The neoprene straps are usless and don't lastmore than 2 months with patients needing high air pressures like myself. Can you tell me why you only make small and medium not large for the bigger faces people have? This is the forth mask that has split like this.
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11 Oct 2024
Verified review
The equipment is not workproperly with…
The equipment is not working properly with me, unable to use during the night, air leaks are very noisy - stuck with £1,000 equipment Cabot use
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Answer by ResMed UK
10 days ago
We apologize if you found our products less effective than expected. Your feedback is valuable to us. Please contact us via email at patient-uk@resmed.com so that we can understand the issue and assist you further.
ResMed Team
12 days ago
Verified review
Far too expensive
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30 Sept 2024
Verified review
Very good. Masks arrived in very good time as ordered. My mistake I ordered small instead of medium is there any chance I could return the 2 unopened small for a refund please even though its almost a month since they arrived.
Thanks
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Answer by ResMed UK
9 Oct 2024
Thank you for reaching out to us with your concern. We would appreciate it if you could provide us with more details about the issue. Please contact us via email at patient-uk@resmed.com with more details so that we can assist you further.
ResMed Team
2 Sept 2024
Verified review
Sleep apnea mask
Better than ones from other firms
The one that was given to me by NHS in March unusually didn’t last and I wasn’t happy having to pay another one as it wasn’t my fault that it didn’t last
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1 Sept 2024
Verified review
ResMed F30 Face Mask delivered on time. This covers your nostrils and mouth. It gives me a much better seal and avoids pressure problems on the bridge of my nose.
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5 Sept 2024
Verified review
fresh masks fit
have had a RES MED mask for 2 years valcro failed some nights mask came away New mask fits like a glove NO leaks but my mouth get drier even with water
in holder
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12 Sept 2024
Verified review
Urgent needs met
Needed a mask seal urgently as mine had failed, Audrey expedited a mask seal pack overnight, brilliant customer service.
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Answer by ResMed UK
26 Sept 2024
Thank you for sharing your experience! We're thrilled to hear that Audrey was able to expedite your mask seal pack and provide you with excellent customer service.
ResMed Team
11 Sept 2024
Verified review
Easy website to navigate and order. Everything clear and delivered on time. Great service
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26 Sept 2024
Verified review
Incredible . My hose arrived super fast and has really helped me with my sleep
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Answer by ResMed UK
26 Sept 2024
Thank you for your feedback! We're pleased to hear that your hose arrived promptly and is helping to improve your sleep. We truly appreciate your review.
ResMed Team
1 Sept 2024
Verified review
Fast and efficient service, well packaged goods and excellent price
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SS
Steve S.
Stratford-upon-Avon
18 Sept 2024
Verified review
Good
Efficient and relatively prompt with a good returns system.
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Answer by ResMed UK
26 Sept 2024
Thank you for your review! We're happy to hear you found our service efficient and our returns process satisfactory.
ResMed Team
25 Sept 2024
Verified review
Quick and easy to order and receive products.
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Answer by ResMed UK
26 Sept 2024
Thank you for your review! We're glad to hear that you found the ordering process straightforward and efficient.
ResMed Team
10 Sept 2024
Verified review
Very quick delivery & happy with my purchase
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4 Sept 2024
Verified review
Everything arrived on time and as requested
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