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6 Oct 2024
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Ordered the Travel ResMed on line. It came within the week, following communications received updating you on its whereabouts. Packaged well. Easy to put together. I just fitted the mask to my head and pressed th button. You do not have to use app if you don't want to. Two electric plugs supplied, one for UK, the other for abroad sockets. Comes with a soft pouch to keep everything together although I did order the soft travel bag, ready for trips abroad. Now, I just need to pack an extension lead, and I'm ready for my hols.
The only reason I have to purchase the F20 mask from you is because it is splitting at the bottom where the silicon is too thin. You are aware of the fault and dont appear to be modifying it! Over-charging patients for replacement masks is not showing good will just profits! The neoprene straps are usless and don't lastmore than 2 months with patients needing high air pressures like myself. Can you tell me why you only make small and medium not large for the bigger faces people have? This is the forth mask that has split like this.
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18 Feb 2024
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Insane prices for equipment to treat a medical condition.
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3 Apr 2024
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I am still waiting for a Delivery how can i rate it
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Answer by ResMed UK
5 Apr 2024
Please accept our apologies for the delay in you receiving your order.
Our recent promotion was extremely popular and this has resulted in some orders taking a little longer than usual to process. We can see your order has now been delivered however if you need any further assistance please contact us at patient-uk@resmed.com