ResMed UKReviews:
504 reviews in the last 12 months1,294 total reviews
Excellent
TrustmarkValid
Most relevant positive review
6 Oct 2024
Verified review
Ordered the Travel ResMed on line. It came within the week, following communications received updating you on its whereabouts. Packaged well. Easy to put together. I just fitted the mask to my head and pressed th button. You do not have to use app if you don't want to. Two electric plugs supplied, one for UK, the other for abroad sockets. Comes with a soft pouch to keep everything together although I did order the soft travel bag, ready for trips abroad. Now, I just need to pack an extension lead, and I'm ready for my hols.
Read more
CB
Carline B.
Luton
Most relevant negative review
13 days ago
Verified review
The only reason I have to purchase the F20 mask from you is because it is splitting at the bottom where the silicon is too thin. You are aware of the fault and dont appear to be modifying it! Over-charging patients for replacement masks is not showing good will just profits! The neoprene straps are usless and don't lastmore than 2 months with patients needing high air pressures like myself. Can you tell me why you only make small and medium not large for the bigger faces people have? This is the forth mask that has split like this.
Read more
Reviews for ResMed UK
25 Nov 2023
Verified review
Report review
24 Nov 2023
Verified review
Report review
22 Nov 2023
Verified review
Report review
LD
Lyn D.
Twickenham
21 Nov 2023
Verified review
Report review
17 Nov 2023
Verified review
Report review
5 Nov 2023
Verified review
Report review
5 Nov 2023
Verified review
Report review
1 Jul 2024
Verified review
Couldn't believe you don't yet use QR codes or barcodes to return items but use barcodes to send item out .so I need to hope my returned item reaches you or I don't get refunded as there is no tracker ..very poor service ..Frank Revie.
Report review
4 Apr 2024
Verified review
The new equipment I have ordered, over £200 pounds worth, is urgently required for medical treatment AND IT HAS'NT EVEN ARRIVED YET. YET IT WAS PURCHASED ON 21ST MARCH 2024!!!!! Today is 4th APRIL.
Tell the supplier to pull the other leg please. No more ResMed equipment will be purchased by me. There are other willing suppliers out there you know.
Report review
Answer by ResMed UK
5 Apr 2024
Please accept our apologies for the delay in you receiving your order.
Our recent promotion was extremely popular and this has resulted in some orders taking a little longer than usual to process. However we can see your order has now been despatched and is with Royal Mail. You will have received an automated email with the tracking infomation so you can track its progress, however if you need any further assistance please contact us at patient-uk@resmed.com
5 Apr 2024
Verified review
It takes too long for delivery.
An order I placed 14 days ago has yet to be delivered.
No information or updates on the status were provided until I contacted the company to chase it up.
Report review
RG
Richard G.
Halifax
4 Apr 2024
Verified review
Long wait for order delivery
Ordered a small replacement item for CPAP 13 days ago. Yet to arrive..... Dispatch e-mail received last night but Royal Mail track & trace today says yet to receive the item.....
Report review
Answer by ResMed UK
5 Apr 2024
Please accept our apologies for the delay in you receiving your order.
Our recent promotion was extremely popular and this has resulted in some orders taking a little longer than usual to process. We can see your order is with Royal Mail and due for delivery today however if you need any further assistance please contact us at patient-uk@resmed.com
21 Mar 2024
Verified review
Very expensive
I honestly believe that the products on sale are very expensive. Some NHS providers no longer supply masks etc so PATIENTS have no option but to purchase vital items .
Report review
8 Apr 2024
Verified review
Delivery took 15 days to arrive, I believe that you should charge a Delivery Fee when it takes this amount of time to arrive. No matter the reasons.
Report review
15 Jun 2024
Verified review
Can't solve excessive leak from F40 mask and have ordered another F30. The extra comfort is not worth the negative effects of excessive leak
Report review
4 Apr 2024
Verified review
Delivery times from order are very slow compared to that which we are accustomed to from other online suppliers!
Report review
16 Jun 2024
Verified review
Extremely high cost for something that is essential, this is out of reach of your average person.
Report review
29 Mar 2024
Verified review
Goods extremely over priced.
Goods extremely over priced taking advantage of people having no choice because of illness.
Report review
2 May 2024
Verified review
Couldn't find d the article in the online shop till I googled the product.
Report review
3 May 2024
Verified review
Expensive and slow
Expensive for a product that doesn’t work and slow delivery for the charge
Report review
5 Apr 2024
Verified review
Item in stock, slow delivery
Although item was in stock, it took nearly a fortnight to arrive.
Report review