Acer Store UKReviews:
1,099 reviews in the last 12 months4,768 total reviews
Excellent
Most relevant positive review
4 Jan 2024
Verified review
Straightforward. Although not the cheapest, they did have stock where others didn't. The free delivery was a bonus and I was able to take advantage of a 'first time' discount.
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Most relevant negative review
16 May 2024
Verified review
Very slow responding website. Discount code did not work properly. Price increased when discount code applied! Chris from sales will now have to refund me so I get the correct discount. This purchase was a trial and hoping to buy several more laptops, but unfortunately your website is abysmal. While trying to order, I was blocked because phone number flagged up as invalid format, but no other useful information as to what was wrong. Took 7 trials before that was sorted, and even Chris could not help. The problem turned out to be that it can't accept any spaces between the digits. Never had that problem on any website yet. Wasted over an hour and a half, for an order that should have taken 5 minutes. I am hoping that you get these issues resolved quickly, because I want to be a regular customer for your products. But I have my concerns. As a company selling IT products you have no excuse for the abysmal performance of your website. Feedback is only good if it is acted upon. I sincerely hope you can make a significant improvement on your website and discount codes fast!! I will be checking soon.
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Reviews for Acer Store UK
5 days ago
Verified review
😀
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Answer by Acer Store UK
4 days ago
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
13 Oct 2024
Verified review
Y
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Answer by Acer Store UK
15 Oct 2024
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
20 hours ago
Verified review
I was unable to use 'MYSTERY' code, the transaction would not process with it being used. I called your help centre but they were unable to help.
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5 days ago
Verified review
It took ages to find where to buy the replacement cable and which one was the right one.
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Answer by Acer Store UK
4 days ago
Dear customer,
Thank you for your rating, your opinion is important for us.
We are sorry to hear that you have not been fully satisfied with your purchase experience at our store.
In order to be able to find a solution for the issue(s) you came across, we would like to invite you to open a ticket through the form below; one of our representatives will be in touch with you shortly to investigate the issue further.
https://store.acer.com/en-ie/contact/
Your
Acer store
14 Oct 2024
Verified review
confusing payment authorising but understandable
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Answer by Acer Store UK
15 Oct 2024
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
11 days ago
Verified review
.
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Answer by Acer Store UK
10 days ago
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
27 Sept 2024
Verified review
This is my Second acer swift go16 bought this month. my first one was delayed a long time and the mouse £29 i also bought was not delivered DHL damaged the delivery ! Hopefully this time i will get the laptop asap and perfect! thanks
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Answer by Acer Store UK
1 Oct 2024
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
15 Sept 2024
Verified review
I got a bit confused with the compare facility when i was changing between pro and other models. It's very hard for a novice to compare models in the end i went for a pro as you have the weekend5 discount
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Answer by Acer Store UK
18 Sept 2024
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
2 Sept 2024
Verified review
Less than 10 minutes
Chose laptop from your site. Ordered same, selected 3 interest free payments and authorised and all confirmed within 10 minutes including bank verification. Thought it would take me much longer so thanks!
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Answer by Acer Store UK
5 Sept 2024
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
26 Sept 2024
Verified review
I was constantly kept up to date with human interaction was is rare these days especially in this business and am confident I was given the best deal available
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Answer by Acer Store UK
27 Sept 2024
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
9 Sept 2024
Verified review
Acer Gaming PC
Fantastic items and student discount, compared to the same item on Amazon, this is of way greater value for money
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Answer by Acer Store UK
9 Sept 2024
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
28 Sept 2024
Verified review
Simple & value for money
Ordering my ideal wireless laptop mouse was so quick & simple. With £10 discount, great value for money too!
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Answer by Acer Store UK
1 Oct 2024
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
29 Sept 2024
Verified review
Easy to follow order web page clear no problems .I only hope that this will solve my problem with my laptop
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Answer by Acer Store UK
1 Oct 2024
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
13 Sept 2024
Verified review
Laptop Purchse
Very good clear website. Full specification data easy to see. Purchase process clear without problems.
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Answer by Acer Store UK
13 Sept 2024
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
9 Sept 2024
Verified review
Easy to narrow down the options with the search filter and clear description of the product.
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Answer by Acer Store UK
12 Sept 2024
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
7 Sept 2024
Verified review
Quick and easy
Places an order for a laptop on the site. The comparison tools was quite helpful.
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Answer by Acer Store UK
9 Sept 2024
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
26 Sept 2024
Verified review
Easy choice and checkout
Easy to make the right choice from the descriptions available. Smooth check-out
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Answer by Acer Store UK
27 Sept 2024
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
1 Sept 2024
Verified review
Buying a laptop
Easy to use website, compare models, choose what you require, great experience
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Answer by Acer Store UK
5 Sept 2024
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
17 Sept 2024
Verified review
Easy to use and find the laptop we needed hopefully delivery will be fast!
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Answer by Acer Store UK
18 Sept 2024
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store
25 Sept 2024
Verified review
Easy to search, compare and purchase
Very easy website to use, quick and easy to search, compare and purchase
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Answer by Acer Store UK
27 Sept 2024
Dear customer,
Thank you for your rating, your opinion is important for us.
We are glad to hear you are happy with the purchase experience at our store and we’re sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-gb/contact/
Your
Acer store