Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Most relevant positive review
18 Sept 2024
Verified review
Erin is always so helpful, she goes above and beyond to advise, help and recommend products that are perfect for our customer needs.
I can not praise her enough.
JPUK quoted a delivery of 2-3 weeks which was fine by me. In fact they despatched almost immediately which threw me as APC tried to deliver without warning when I was out. As they needed a signature on delivery they took it away again. I rescheduled for several days later and between us we waited in all day (not very convenient in Christmas week). It turned up the following day and by chance I was in to receive it. I appreciate this was pre-Christmas rush for APC but it was all a bit of a muddle.
First class service,following telephone initial contact. Online ordering straight forward,item delivered next day via DPD.
Report review
4 Jan 2024
Verified review
Very helpful on the phone. All the bits have arrived and im waiting to get them installed. so far so good
Report review
23 Feb 2024
Verified review
From start to finish Chris was a pleasure to deal with and so helpful and responsive in assisting our company with two new digital display screens. The job was not straightforward, and Chris did everything he could to make sure the whole process went smoothly. An asset to JP UK for sure - a job well done. Five stars! (Ten, if I could!)
Report review
6 Dec 2023
Verified review
Excellent service to resolve problem with product.
Joe at JPUK did a wonderful job in co-ordinating replacement of a faulty product from the USA. He was very proactive and everything went smoothly. I'm very grateful that this company takes ownership of customer issues and works hard to get a resolution.
Report review
16 Jan 2024
Verified review
Excellent knowledge, very insightful recommendations.
Efficient service, great prices, product dispatched immediately.
Works perfectly!
Second time I'm using them, and would not hesitate to do so again in the future / to recommend to others.
Report review
10 Jan 2024
Verified review
I cannot recommend highly enough! I had several questions regarding a suitable wall mount for my Samsung Odyssey G9 and the support received was fantastic. I finally changed to a desk mount solution and delivery was top notch! Well done!
Good range of products at competitive prices, easy to use website and checkout process. Educational discounts and support of PO based online ordering makes the process even better. Fast and reliable service too, could not ask for more.
Report review
18 May 2024
Verified review
Fast, efficient and really helpful
Erin at JP UK provided us with truly amazing customer service. She gave us the right advice, helped us arrange a quick installation (within 48 hours), and helped us pick the right equipment as well.
Report review
20 Jan 2024
Verified review
Fantastic response to questions asked regarding a wall / desk mount for my monitor. Confirmed my preferred wall mount wasn't compatible and suggested suitable alternatives. I would recommend!
Report review
15 Dec 2023
Verified review
The customer service is perfect, they reply my queries quickly.
My company bought a Sony projector, price is cheaper than Amzaon.
And the delivery is fast and safety, will recommend.
Report review
6 Dec 2023
Verified review
I left a review last night reflecting parcel force not delivering it to the correct place. Please write that off as the slip has been located to show it’s with the neighbour. Thanks