Catering Appliance Superstore

Reviews:

I purchased a display fridge for over £2,000, and while it was delivered as promised, the experience quickly turned into a nightmare. Shockingly, two rude and arrogant delivery drivers managed to smash the fridge to pieces before it even left the truck. To make matters worse, they laughed and showed no concern whatsoever. This left me without the fridge for the entire bank holiday weekend. Although customer service was quick to resolve the issue and sent a replacement a few days later, the same delivery team arrived again. I had to stand by the truck to ensure they didn't repeat their mistake, as they were about to unpack the fridge in the same careless manner. They seemed irritated by my presence, rolling their eyes, laughing, and ignoring my requests for extra caution. While the fridge itself is brilliant (when delivered intact) and the customer service team is highly responsive, the delivery service was absolutely horrendous.

Site promises next day delivery and charges 6.95 if order is before 3. I ordered 2 knives , the package arrived a day late and when opened there was only one knife inside. I called and was told the other knife went to a wrong sorting office, when I questioned why they weren't sent together was met with silence. When it arrived, another day late, the knife wasn't securely packed and the plastic strap that kept the knife in place was broken. I didnt complain as it looked untouched. I gave you three stars due to price, but I will not shop there again. If you charge any money for delivery you should ensure its delivered on due date.