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19 Mar 2024
Verified review
I purchased a copy of Bitdefender Total Security 2024, Multi Device 10 Devices 2 Years from Blitzhandel24. I have been using Bitdefender for a good few years and they do offer some reasonable discounts when renewal is due. However, they no longer allow you to append your new purchase to the existing antivirus subscription. Rather, they simply say that your new cover starts as soon as you download it! In my case I could have easily, effectively lost about 2 months of antivirus cover if I'd not read the small print! That smacks of Sharp Practise to my mind, aiming to catch out the unwary, but I do like their product. By using Blitzhandel24, I could purchase the updated software when I wanted to and it's not until you actually activate it, with the new Key Code that the new subscription starts. That is a big plus in my opinion. I also liked that I could buy a subscription that covered 10 devices for 2 years. I wasn't able to find such a product direct from Bitdefender, another big plus. Finally, the price is better than the discounted prices that Bitdefender were prepared to offer me if I bought direct from them.
A great service was provided, with the download available pretty well as soon as I made the purchase. I'd have no qualms about buying from Blitzhandel24 again.
I made a purchase, and the email instructed me to download my product. However, I had actually paid for a physical scanner! When I contacted them, they told me to ignore the email. Oh boy. I waited for a week, but they didn’t provide any tracking information until I followed up with them. The product got stuck at customs, and Parcel Force informed me that only the sender could resolve the situation. However, Blitzhandel responded differently, insisting that I needed to find a solution with Parcel Force. Their handling of the situation was very unprofessional. Eventually, the product was returned to them, and they refused to offer a full refund. Fortunately, PayPal ruled in my favor, and I received a complete refund. My advice: Stay away!
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Reviews for blitzhandel24.co.uk
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3 Jul 2024
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It was advertised under false pretenses. I still had to buy another program with no choice. I could not ask for a refund. It was a waste of time. There was no need to buy Blitzhandel and waste money.
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17 Jan 2024
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It appears I have purchased through an unorthorised third party vendor and there is no license to use the Autocad LT 24 I purchased from Blitzhandle. I couldn't activate it through Autodesk.
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16 May 2024
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Download did not work. We telephoned for support but were told to email. No customer support and refund refused due to German law not requiring any refund. A scam, to be avoided.
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30 Jan 2024
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Took ages to reply and wouldnt provide a refund despite selling a piece of software that is obsolete and incompatible with the latest version of Windows
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13 Mar 2024
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the product doesn't work and it is very difficult to communicate with the providers to either find a solution or to get a refund. Feels like a scam
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9 Apr 2024
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The software does not work so is unuseable. The application cannot even find the data card that other programs (trialled) can.
Refund required.
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13 Apr 2024
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does not help you very much to my way of thinking
I was a senior citizen and disabled
I wanted a disc to install not a e.mail install.
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2 Feb 2024
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I could not load their product onto my computer but they still took my money. They get one star for, at least, replying to my emails.
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23 Dec 2023
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I bought what I believed to be a genuine Windows item. However, my computer refused to let me use it as it considered it dangerous.
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14 May 2024
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What they sold is what I already have. I was hoping for new information. They never replied to my request for a re-fund
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28 Mar 2024
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Not sell products that don’t work in the UK to people in the UK. Honour your duty to reimburse for faulty products.
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28 Jan 2024
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The code number supplied had apparently been supplied to others. If this is not a scam it’s very close to it.
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29 Feb 2024
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Failed to refund my money, after not being able to download the software I paid for. I'm very disappointed!
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15 Jun 2024
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Every email or correspondence I received was in German. This is uk, so didn't understand a word.
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20 Apr 2024
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useless
Item Purchased would not download so BLITZHANDEL24 as joined my other sites to steer clear from.
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7 Feb 2024
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Customer service was very poor, not interested in helping, have still not answered questions.
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6 Jan 2024
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Bought Kaspersky Premium for 3 machines. Kaspersky not recognising it as a valid purchase.
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20 Feb 2024
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I bought a key code for Windows 11 Pro and it didn't work but I can't get a refund
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12 May 2024
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Totally unhelpful with a refund on a product not functioning as required
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30 Dec 2023
Verified review
Will not refund on software that will not work on one's computer.