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blitzhandel24.co.uk
Reviews:

853 reviews in the last 12 months2,366 total reviews  

4.44
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Most relevant positive review

19 Mar 2024
 Verified review
I purchased a copy of Bitdefender Total Security 2024, Multi Device 10 Devices 2 Years from Blitzhandel24. I have been using Bitdefender for a good few years and they do offer some reasonable discounts when renewal is due. However, they no longer allow you to append your new purchase to the existing antivirus subscription. Rather, they simply say that your new cover starts as soon as you download it! In my case I could have easily, effectively lost about 2 months of antivirus cover if I'd not read the small print! That smacks of Sharp Practise to my mind, aiming to catch out the unwary, but I do like their product. By using Blitzhandel24, I could purchase the updated software when I wanted to and it's not until you actually activate it, with the new Key Code that the new subscription starts. That is a big plus in my opinion. I also liked that I could buy a subscription that covered 10 devices for 2 years. I wasn't able to find such a product direct from Bitdefender, another big plus. Finally, the price is better than the discounted prices that Bitdefender were prepared to offer me if I bought direct from them. A great service was provided, with the download available pretty well as soon as I made the purchase. I'd have no qualms about buying from Blitzhandel24 again.

Most relevant negative review

19 Feb 2024
 Verified review
I made a purchase, and the email instructed me to download my product. However, I had actually paid for a physical scanner! When I contacted them, they told me to ignore the email. Oh boy. I waited for a week, but they didn’t provide any tracking information until I followed up with them. The product got stuck at customs, and Parcel Force informed me that only the sender could resolve the situation. However, Blitzhandel responded differently, insisting that I needed to find a solution with Parcel Force. Their handling of the situation was very unprofessional. Eventually, the product was returned to them, and they refused to offer a full refund. Fortunately, PayPal ruled in my favor, and I received a complete refund. My advice: Stay away!
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Reviews for blitzhandel24.co.uk

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12 Dec 2023
 Verified review

Prompt reply

Had problems with download held off complaining as it could of been me eventually sent email got a reply in nano seconds will try to complete later today very impressed
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29 Feb 2024
 Verified review
Great service by the team, I had a small problem with activating the OS i bought but thanks to the team at Blitzhandel24 it was soon sorted with a couple of emails.
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9 Dec 2023
 Verified review

I bought anti-virus software licence

I bought an anti-virus software license. Arrived immediately. I asked a question and their customer service email responded quickly and resolved the issue
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5 Dec 2023
 Verified review
It all went to plan. It was great. Payment through Amazon was particularly good - fewer worries about giving card details to yet another on-line company.
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30 Nov 2023
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Fast delivery and response to query

Easy to use website and quick delivery on purchase. I had a query relating to installing the application, which was dealt with very promptly via email.
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29 May 2024
 Verified review

Great price and easy to use 👍

Everything worked fine when we put in the activation code. Purchased the product at a good price compared to what Avast wanted to charge for renewal.
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23 Nov 2023
 Verified review
Used Blitzhandel several times now, and I've never been disappointed with either the software or the service, customer support is excellent as well.
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15 Jun 2024
 Verified review
Bought licence for Acronis True Image 2018, I received the licence key quickly and was able to download the software from blitzhandel's own web site.
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23 Mar 2024
 Verified review
Software required - good price, I ordered, it arrived within the hour and installed beautifully. Everything you would want in a software supplier.
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18 Nov 2023
 Verified review
The ease of purchase & delivery. I hadn't realised my download had gone into the spam folder, so when I got in touch they responded straight away.
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18 Jun 2024
 Verified review
Good, product exactly what I was expecting! Easy to order online and install, and a minor ordering issue (on my part) was rectified immediately.
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2 Jan 2024
 Verified review

Excellent support.

Excellent support from website when having problems downloading the software. Good functionality with the program; very pleased with product.
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25 Feb 2024
 Verified review
Please make it clear to customers that goods to the UK are sold without VAT - so there will an additional charge on delivery by parcel force.
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19 Jan 2024
 Verified review

Germany version of Kaspersky software

The software was supposed to be used in Germany. I had to use VPN to successfully install it. It should have mentioned on the website.
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3 Nov 2023
 Verified review
The personal service from Remi was excellent and professional and guided me through all the steps and my problem was solved. Thanks Remi
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21 Feb 2024
 Verified review
Excellent advise from Keymens who helped me with the problem I was having in downloading Microsoft Excel 2007. I am most grateful Alan
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18 Jun 2024
 Verified review

The software is well priced.

The software is well priced and (probably) can do all that I want. Unfortunately, it’s in German and I don’t understand that language.
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14 Mar 2024
 Verified review
Excellent website to buy from, superb communications and competitive pricing, Blitzhandel will be my first port of call in the future.
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21 Nov 2023
 Verified review
Very good telephone customer service - English and understanding was excellent, helpful and knowledgeable. Getting rarer these days!
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14 Mar 2024
 Verified review
Worked very smoothly, I had a version of Ccleaner pro plus which ran out 4 th March and this replaced it at a much much cheaper cosy
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