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19 Mar 2024
Verified review
I purchased a copy of Bitdefender Total Security 2024, Multi Device 10 Devices 2 Years from Blitzhandel24. I have been using Bitdefender for a good few years and they do offer some reasonable discounts when renewal is due. However, they no longer allow you to append your new purchase to the existing antivirus subscription. Rather, they simply say that your new cover starts as soon as you download it! In my case I could have easily, effectively lost about 2 months of antivirus cover if I'd not read the small print! That smacks of Sharp Practise to my mind, aiming to catch out the unwary, but I do like their product. By using Blitzhandel24, I could purchase the updated software when I wanted to and it's not until you actually activate it, with the new Key Code that the new subscription starts. That is a big plus in my opinion. I also liked that I could buy a subscription that covered 10 devices for 2 years. I wasn't able to find such a product direct from Bitdefender, another big plus. Finally, the price is better than the discounted prices that Bitdefender were prepared to offer me if I bought direct from them.
A great service was provided, with the download available pretty well as soon as I made the purchase. I'd have no qualms about buying from Blitzhandel24 again.
I made a purchase, and the email instructed me to download my product. However, I had actually paid for a physical scanner! When I contacted them, they told me to ignore the email. Oh boy. I waited for a week, but they didn’t provide any tracking information until I followed up with them. The product got stuck at customs, and Parcel Force informed me that only the sender could resolve the situation. However, Blitzhandel responded differently, insisting that I needed to find a solution with Parcel Force. Their handling of the situation was very unprofessional. Eventually, the product was returned to them, and they refused to offer a full refund. Fortunately, PayPal ruled in my favor, and I received a complete refund. My advice: Stay away!
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Reviews for blitzhandel24.co.uk
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8 days ago
Verified review
Your online ordering and delivery were excellent but the activation code would not work. After several attempts to call your service centre which was not available. And emails to your help line with replies that were not very helpful I managed to open the program offline. The program is excellent and I am happy with this. But a quick phone call with someone who could have helped would have saved me much time and made the experience excellent
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8 Oct 2024
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Easy to use website with clear wording of what you are buying. But still
wanted to make sure exactly what I was getting before purchasing so rang the number which was answered quickly and sorted out all I wanted to know. Software and key was emailed straight away and was easy to install.
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4 days ago
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Excellant service
Encountered a few problems accessing the Trend Micro site but Blitzhandel24 reponded to my queries quickly and sorted the problems out to my complete satisfaction. Will certainly buy software from them again.
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13 days ago
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Found the right Security software on BLITZHANDEL
Found the right Security software on the BLITZHANDEL where my usual supplier did not have what I was looking for. My second year with BLITZHANDEL, pleased I came across them, good company with good pricing.
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5 days ago
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A quality product delivered at a good price
A quality product delivered at a very good price. Transaction went through online and took just minutes before I was downloading and installing my new software. Seamless and without problems.
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12 Oct 2024
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Purchased McAfee Livesafe unlimited code to use to renew my existing subscription. Code provided worked perfectly and was received with easy to understand instructions.
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3 Oct 2024
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Customer Service
I know when I have a problem with MS about office I can go to Blitzhandel and find a solution no matter what day or time it is, great.
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8 Oct 2024
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One camera missing…
I ordered a dash cam with 3 cameras only received a dashcam with 2 cameras and was unable to speak to a human to rectify the problem
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18 Oct 2024
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Had problems with installing software following download. They talked me through the solution and it worked fine.
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3 Oct 2024
Verified review
All went well to purchase. A bit of a delay getting the activation code.
But all up and running as expected now.