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blitzhandel24.co.uk
Reviews:

850 reviews in the last 12 months2,363 total reviews  

4.44
Good

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Most relevant positive review

19 Mar 2024
 Verified review
I purchased a copy of Bitdefender Total Security 2024, Multi Device 10 Devices 2 Years from Blitzhandel24. I have been using Bitdefender for a good few years and they do offer some reasonable discounts when renewal is due. However, they no longer allow you to append your new purchase to the existing antivirus subscription. Rather, they simply say that your new cover starts as soon as you download it! In my case I could have easily, effectively lost about 2 months of antivirus cover if I'd not read the small print! That smacks of Sharp Practise to my mind, aiming to catch out the unwary, but I do like their product. By using Blitzhandel24, I could purchase the updated software when I wanted to and it's not until you actually activate it, with the new Key Code that the new subscription starts. That is a big plus in my opinion. I also liked that I could buy a subscription that covered 10 devices for 2 years. I wasn't able to find such a product direct from Bitdefender, another big plus. Finally, the price is better than the discounted prices that Bitdefender were prepared to offer me if I bought direct from them. A great service was provided, with the download available pretty well as soon as I made the purchase. I'd have no qualms about buying from Blitzhandel24 again.

Most relevant negative review

19 Feb 2024
 Verified review
I made a purchase, and the email instructed me to download my product. However, I had actually paid for a physical scanner! When I contacted them, they told me to ignore the email. Oh boy. I waited for a week, but they didn’t provide any tracking information until I followed up with them. The product got stuck at customs, and Parcel Force informed me that only the sender could resolve the situation. However, Blitzhandel responded differently, insisting that I needed to find a solution with Parcel Force. Their handling of the situation was very unprofessional. Eventually, the product was returned to them, and they refused to offer a full refund. Fortunately, PayPal ruled in my favor, and I received a complete refund. My advice: Stay away!
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Reviews for blitzhandel24.co.uk

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17 Sept 2024
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Took multiple emails to resolve a problem
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10 Sept 2024
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Not replied to my last email!
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21 Sept 2024
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21 Sept 2024
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14 Sept 2024
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11 Sept 2024
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30 Aug 2024
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Software downloaded easily. Problems encountered installing it. MS site was 'unavailable' for a few days. Sent email to customer support asking for advice. Seems a bot replied asking me to give information I had included in the email. I tried the install again, MS advised uninstalling MS 365. Done (not used). Publisher then loaded. Definately not the easiest install I've ever had. Would have been better if a person had read my email.
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19 Aug 2024
 Verified review
The service from this company was excellent. I had a deadline to meet when replacing a PC for a small independent craft person and all went well until I tried to re-install the MS Office when I was told that it was no longer available in my region!!! Having been born and bread in this region some 76 years ago I was not impressed. Using Blitzhandel I had the software up and running within 4 hours, brilliant.
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6 Aug 2024
 Verified review
Internet security software activation code was blocked when I tried to install it saying it was the wrong country . I have deleted the screen shots. Told them about the problem, they said perhaps I hadn't entered the code correctly. I had entered it correctly but I tried a couple more times but still blocked. Told them about it. A few days later they sent me what they said was a new code but it wa
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Answer by blitzhandel24.co.uk
22 Aug 2024
Thank you for updating your review! We are very pleased that we were able to clarify your concerns and that you are ultimately satisfied.
20 Aug 2024
 Verified review
Office 2019 downloaded ok, but after installation looked more like 365, which I was trying to avoid. Check on Accounts page confirmed this was what had installed. Uninstalled it and found "click to run" built onto Win 11 had done this. Uninstalled click to run" and tried installing again this time successfully. Perhaps you could add a warning? Activation worked fine.
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21 Aug 2024
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I came across this site sometime ago, I bought another few software about 2 or so months ago, and it was great. I recently bought security software and works amazing. The best site ever. I definitely recommend this site. Thank you Blitzhandel 24.
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20 Aug 2024
 Verified review
I downloaded Adobe photoshop elements, but had a problem installing it. I rang the helpline as it states in their advert, but was told to ring adobe direct, who sorted the problem quickly. I was a bit disappointed with your helpline.
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31 Aug 2024
 Verified review

Pain-free, cost-effective software

I have bought from this company several times. The prices are very reasonable and the process of downloading and installing the software is straightforward. the great thing is that it is legal and no counterfeit copies involved.
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21 Aug 2024
 Verified review

Straightforward & Honest

Nice easy shop to use AND also has a support telephone number for further questions/enquiries. Software purchases sent via a downloadable link after purchase and invoice for guarantee. Great support & Honest pricing too
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20 Aug 2024
 Verified review

Excellent Service and Great Prices for McAfee

Purchase McAfee Livesafe - 3 year subscription - Excellent price, far better than McAfee direct and the customer support was outstanding - replied to technical queries within an hour. Couldn't asked for better
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28 Aug 2024
 Verified review

Excellent Support

Although initially I had problems with activation of the software I purchased. With the excellent support I received we were able to resolve the problem and the software is now up and running.
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14 Aug 2024
 Verified review
The order process was fairly easy and quick with download of software as good as instantaneous so had it all up and running within 5 minutes of placing order. Very impressive.
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24 Aug 2024
 Verified review

Delivery expectation

The sales people were very good, very helpful ordering was easy. The only niggle was no delivery time was given, either on the phone or the invoice.
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20 Aug 2024
 Verified review
The software I was after was offered at a better price via Blitzhandle than other sires. The website was easy to use and the download simple.
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27 Aug 2024
 Verified review

Extremely good technical support and service

A slight problem with a year's new subscription to Kaspersky's anti-virus software was successfully and speedily resolved within an hour.
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