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blitzhandel24.co.uk
Reviews:

864 reviews in the last 12 months2,383 total reviews  

4.42
Good

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Most relevant positive review

19 Mar 2024
 Verified review
I purchased a copy of Bitdefender Total Security 2024, Multi Device 10 Devices 2 Years from Blitzhandel24. I have been using Bitdefender for a good few years and they do offer some reasonable discounts when renewal is due. However, they no longer allow you to append your new purchase to the existing antivirus subscription. Rather, they simply say that your new cover starts as soon as you download it! In my case I could have easily, effectively lost about 2 months of antivirus cover if I'd not read the small print! That smacks of Sharp Practise to my mind, aiming to catch out the unwary, but I do like their product. By using Blitzhandel24, I could purchase the updated software when I wanted to and it's not until you actually activate it, with the new Key Code that the new subscription starts. That is a big plus in my opinion. I also liked that I could buy a subscription that covered 10 devices for 2 years. I wasn't able to find such a product direct from Bitdefender, another big plus. Finally, the price is better than the discounted prices that Bitdefender were prepared to offer me if I bought direct from them. A great service was provided, with the download available pretty well as soon as I made the purchase. I'd have no qualms about buying from Blitzhandel24 again.

Most relevant negative review

19 Feb 2024
 Verified review
I made a purchase, and the email instructed me to download my product. However, I had actually paid for a physical scanner! When I contacted them, they told me to ignore the email. Oh boy. I waited for a week, but they didn’t provide any tracking information until I followed up with them. The product got stuck at customs, and Parcel Force informed me that only the sender could resolve the situation. However, Blitzhandel responded differently, insisting that I needed to find a solution with Parcel Force. Their handling of the situation was very unprofessional. Eventually, the product was returned to them, and they refused to offer a full refund. Fortunately, PayPal ruled in my favor, and I received a complete refund. My advice: Stay away!
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Reviews for blitzhandel24.co.uk

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25 Jan 2024
 Verified review
Make it much clearer when software is in the German language.
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17 Jan 2024
 Verified review
Give a chance to use latest software before registering key
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16 Dec 2023
 Verified review
Ordered by accident, they refused me a refund buyer beware.
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16 Jun 2024
 Verified review
10+ days for delivery. I called, absolutely no help!
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21 Nov 2023
 Verified review
I tried to install the program but it wouldn't work
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25 Nov 2023
 Verified review
Did not get a license number to use the software
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21 May 2024
 Verified review
I am still trying to download to my Mac tablet
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22 Feb 2024
 Verified review
Nothing you are useless and stole my money.
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17 Jan 2024
 Verified review
I thought the purchase included a microphone
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23 Dec 2023
 Verified review
I ordered a scanner and it never arrived!
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22 Jan 2024
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I didn't receive the package I ordered.
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25 May 2024
 Verified review
Customer services could do better.
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24 Jun 2024
 Verified review
I have not recieved my order
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12 Dec 2023
 Verified review
Terrible customer empathy.
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5 Dec 2023
 Verified review
Licence didn't work.
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JS
John S.
Beaulieu
4 May 2024
 Verified review

Very ungelp

Very unhelpful
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7 Jan 2024
 Verified review
Didn't work
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28 Jan 2024
 Verified review
Unhelpful.
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18 Jun 2024
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4 Jun 2024
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