carhartt.com/gbReviews:
1,280 reviews in the last 12 months3,164 total reviews
Excellent
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Most relevant positive review
7 Oct 2023
Verified review
The jacket is great and very unique I’ve not seen anyone wearing one in England yet, that’s one reason I chose it plus the brand produces good quality clothing, its warm has very good wind resistance, I had to wear it once on a motorcycle without any issues at high speeds because I was late for an appointment, the jacket has lots of interesting feature's in the build quality you can’t appreciate them looking at photos, the Zip is very good quality, but I’d be happier if it was more chunky like the one on my Canada goose bomber jacket. I would of liked a faster delivery option I would of happily paid extra for that, I ordered the coat mid day Saturday, it was despatched Monday landed in England on Wednesday night and it arrived Friday morning.
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Most relevant negative review
9 Dec 2023
Verified review
Poor customer service & didn't receive items. My order was confirmed but never went through and I wasn't informed. Payment did not come out. I had purchased on Black Friday sale. I didn't receive confirmation email, so I emailed customer service and was assured that the order was confirmed and would take 4-7 business days to dispatch. When I emailed about it again, I was told the payment didn't work (despite it showing as confirmed on my booking confirmation screenshot)and I needed to put my order through online - but at the raised prices. When I asked about why I had to pay the full price considering I had a confirmation number for the sale price, I was given a 10% discount code which didn't cover the difference. The code ended up not working. I once again emailed with a screenshot, and was told they had no IT issues and that the code should work. It didn't work and didn't apply any 10% discount at checkout. But they did not address the fact that the code didn't cover the difference between sale and full prices. I left it at that.
Funnily enough, I got notifications from the Shop app about this order being created, and then I was sent an email to review my order - which I never even received. Carhartt had many chances to rectify the issue as I emailed them so many times, but failed to do so. Polite emails with absolutely no substance.
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Reviews for carhartt.com/gb
8 Sept 2024
Verified review
Jeans were the perfect fit to my size, the shirt is made from comfortable material and also fit well to size. I now own quite a bit of carhartt clothing as I find them comfortable, hard wearing and quality goods. Still think web site could be improved, same story when putting in your size, going to item of choice that stated to have the size, only to find out of stock!!
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Answer by carhartt.com/gb
9 Sept 2024
Thank you for taking the time to leave a review. We are thrilled to hear that our jeans and shirt fit perfectly and meet your expectations for comfort and quality. We appreciate your support as a loyal Carhartt customer. We are constantly working to improve our website and availability of sizes but we are happy to hear that you find our goods worth the wait. Thank you for choosing Carhartt.
Regards,
Carhartt Europe
2 days ago
Verified review
REALLY pleased with the high quality of the overshirt, materials and workmanship absolutely first class with no defects whatsoever.
It's so warm and feels reassuringly heavy, and looks fantastic- my new go-to for autumn.
Dispatch was fast and efficient, and communications clear and comprehensive.
A+++++ all round.
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4 Sept 2024
Verified review
These have to be the best value for money garments anywhere in the world, the quality and fit is brilliant, having spent (wasted)literally tens of thousands on clothes over the years I now only have Carhartt in my wardrobe as they last
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Answer by carhartt.com/gb
4 Sept 2024
We cannot thank you enough for your kind words and support. At Carhartt, we strive to provide the best quality garments at an affordable price, and we are thrilled that you have found our products to be of great value. We hope to continue to be your go-to brand for all your clothing needs. Thank you again for choosing Carhartt and for your kind words! I have shared them with our team and the Merchandising department :)
Regards,
Carhartt Europe
5 days ago
Verified review
No Dramas
Bought two t-shirts excellent quality and arrived quickly. I had previously had to return two t-shirts which didn't fit, no dramas whatsoever and payment returned promptly.
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Answer by carhartt.com/gb
4 days ago
Thank you for taking the time to leave a review. We are thrilled to hear that you are satisfied with the quality of our t-shirts and our speedy delivery. We apologize for any inconvenience you may have experienced with the previous t-shirts, but we are glad to hear that our return process was hassle-free and prompt. We appreciate your support and hope to see you again soon at Carhartt!
Regards,
Carhartt Europe
3 days ago
Verified review
Chore Jacket
Jacket came ahead of schedule, and its awesome - love it! Packaging was great, I dont have any suggestions on how the experience could be improved. Recommended!
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Answer by carhartt.com/gb
19 hours ago
Thank you for taking the time to leave such a positive review! We are thrilled to hear that you received your jacket ahead of schedule and that you love it. Our team takes great pride in providing excellent packaging and we are glad it met your expectations. Thank you for recommending us, it means a lot to us.
Regards,
Carhartt Europe
7 days ago
Verified review
Love carhartt gear. Great quality and fit. Always delivered on time whilst being kept up to date on each step of the process. Highly recommend.
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Answer by carhartt.com/gb
5 days ago
Thank you so much for taking the time to leave such a positive review! At Carhartt, our goal is to provide high-quality and well-fitting clothing, while also ensuring timely delivery and excellent communication throughout the process. We're thrilled to hear that you had a great experience with us and we truly appreciate your recommendation. Thank you for choosing Carhartt!
Regards,
Carhartt Europe
6 Sept 2024
Verified review
Quick delivery and excellent quality coat. I find it difficult to find clothes that fit properly and Carhartt are always spot on
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Answer by carhartt.com/gb
9 Sept 2024
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you are happy with the quality of your new coat and that our delivery was speedy. At Carhartt, we take pride in providing high-quality clothing that fits our customers perfectly. We appreciate your support and look forward to serving you again in the future.
Regards,
Carhartt Europe
10 days ago
Verified review
Excellent Clothing, website, Delivery Service and delivery insurance.
Nothing to improve service as very good already.
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Answer by carhartt.com/gb
5 days ago
Thank you for taking the time to leave a review. We are thrilled to hear that you have had a positive experience with our clothing, website, and delivery service. We take pride in providing excellent service and are glad to know that it was reflected in your order. Our team works hard to ensure a smooth and efficient delivery process. Thank you for choosing Carhartt!
Regards,
Carhartt Europe
4 days ago
Verified review
Excellent quality clothing, reasonable price, they always last very well, fit is true to size.
Delivery is quick.
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Answer by carhartt.com/gb
3 days ago
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you appreciate the quality and value of our products. Our team takes great pride in delivering top-notch products that stand the test of time. We also strive to provide efficient delivery services for our customers' convenience. Thank you for choosing Carhartt and we hope to serve you again soon.
Regards,
Carhartt Europe
4 days ago
Verified review
T shirts with pocket are fantastic, carhartt is my go to brand, great relaxed fit and the best qaulity.
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Answer by carhartt.com/gb
3 days ago
Thank you for taking the time to leave such kind words about our t-shirts with pockets. We are thrilled to hear that Carhartt is your go-to brand and that you appreciate the relaxed fit and quality of our products. We take pride in providing high-quality clothing for hardworking individuals like yourself. Thank you again for your support and loyalty to our brand.
Regards,
Carhartt Europe
11 days ago
Verified review
Very fast delivery, good communication and professional sits for a well trusted and known brand.
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Answer by carhartt.com/gb
11 days ago
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our delivery and communication. We take pride in providing excellent service and high-quality products from trusted brands like Carhartt. Your support means the world to us and we hope to continue exceeding your expectations in the future. Happy shopping!
Regards,
Carhartt Europe
2 Sept 2024
Verified review
Great price, fast delivery, well packed and from original distributor? What else do you need?
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Answer by carhartt.com/gb
2 Sept 2024
Thank you for taking the time to leave such a positive review! We are thrilled to hear that you were satisfied with our prices, delivery speed, and packaging. Providing quality products at competitive prices is our top priority, and we are glad that it did not go unnoticed. We appreciate your business and hope to continue exceeding your expectations in the future.
Regards,
Carhartt Europe
2 days ago
Verified review
Did quality clothes, good value and a good choice of clothes and other items to choose from
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Answer by carhartt.com/gb
19 hours ago
Thank you for taking the time to leave a review. We are delighted to hear that you appreciate the quality and value of our clothes, as well as the variety of items we offer. At Carhartt, we strive to provide our customers with durable and versatile clothing options at a reasonable price. We hope to see you again soon at our store!
Regards,
Carhartt Europe
11 days ago
Verified review
Fast delivery and superb clothing!
I'm extremely happy.
Will definitely order again.
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Answer by carhartt.com/gb
11 days ago
Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you were pleased with both our delivery service and clothing. We look forward to serving you again in the future!
Regards,
Carhartt Europe
12 Sept 2024
Verified review
Arrived on time.
Sizing is a little bigger than I anticipate but good quality kit
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Answer by carhartt.com/gb
12 Sept 2024
Thank you for taking the time to leave a review! We are glad that your Carhartt order arrived on time and that you are happy with the overall quality of our clothing. We value your feedback and appreciate you mentioning that the sizing may run slightly bigger, we will share this information with our Merchandising team. Our philosophy at Carhartt is to provide durable, high-quality clothing for all sizes so we will take this into consideration for future designs. Thank you for choosing Carhartt!
Regards,
Carhartt Europe
3 days ago
Verified review
Excellent quality at a great price. The sweater is very comfortable and warm.
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Answer by carhartt.com/gb
19 hours ago
Thank you for taking the time to leave a review. We are thrilled to hear that you are satisfied with the quality and price of your Carhartt sweater. Comfort and warmth are two of our top priorities, and we are glad that we were able to meet your expectations. Your support means a lot to us and we hope to continue providing you with excellent products in the future.
Regards,
Carhartt Europe
7 Sept 2024
Verified review
Website was easy to navigate. Size was as described and delivery was quick.
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Answer by carhartt.com/gb
9 Sept 2024
Thank you for taking the time to leave a review on our website. We are thrilled to hear that you found our site easy to navigate and that the size of your purchase was as described. We also appreciate your positive feedback regarding our quick delivery service. At Carhartt, it is our goal to provide our customers with quality products and exceptional service. Thank you for choosing us for your clothing needs.
Regards,
Carhartt Europe
8 days ago
Verified review
Amazing clothing
Always packaged well, never late on delivery. Great quality items.
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Answer by carhartt.com/gb
5 days ago
Thank you so much for taking the time to leave a review. We are thrilled to hear that your orders have consistently arrived on time and have been packaged well. At Carhartt, we pride ourselves on providing high-quality items and exceptional customer service. Your positive feedback means the world to our team. We hope to continue exceeding your expectations in the future.
Regards,
Carhartt Europe
29 Aug 2024
Verified review
Excellent service
Straightforward, easy and super fast delivery.(two days earlier)
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Answer by carhartt.com/gb
29 Aug 2024
Thank you for taking the time to leave a review. We are so glad to hear that you had an excellent experience with our delivery service! Our team at Carhartt works hard to make sure that our customers receive their orders in a timely and efficient manner. We appreciate your support and look forward to serving you again in the future.
Regards,
Carhartt Europe
5 days ago
Verified review
Easy to get order processed with PayPal. Great clothes.
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Answer by carhartt.com/gb
4 days ago
Thank you for taking the time to leave a review. We are glad to hear that you had an easy experience with our PayPal payment option and that you are satisfied with our clothing. At Carhartt, we strive to provide high-quality products and convenient services to our customers. Your positive feedback is greatly appreciated and we hope to continue serving you in the future.
Regards,
Carhartt Europe