carhartt.com/gbReviews:
1,280 reviews in the last 12 months3,165 total reviews
Excellent
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Most relevant positive review
7 Oct 2023
Verified review
The jacket is great and very unique I’ve not seen anyone wearing one in England yet, that’s one reason I chose it plus the brand produces good quality clothing, its warm has very good wind resistance, I had to wear it once on a motorcycle without any issues at high speeds because I was late for an appointment, the jacket has lots of interesting feature's in the build quality you can’t appreciate them looking at photos, the Zip is very good quality, but I’d be happier if it was more chunky like the one on my Canada goose bomber jacket. I would of liked a faster delivery option I would of happily paid extra for that, I ordered the coat mid day Saturday, it was despatched Monday landed in England on Wednesday night and it arrived Friday morning.
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Most relevant negative review
9 Dec 2023
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Poor customer service & didn't receive items. My order was confirmed but never went through and I wasn't informed. Payment did not come out. I had purchased on Black Friday sale. I didn't receive confirmation email, so I emailed customer service and was assured that the order was confirmed and would take 4-7 business days to dispatch. When I emailed about it again, I was told the payment didn't work (despite it showing as confirmed on my booking confirmation screenshot)and I needed to put my order through online - but at the raised prices. When I asked about why I had to pay the full price considering I had a confirmation number for the sale price, I was given a 10% discount code which didn't cover the difference. The code ended up not working. I once again emailed with a screenshot, and was told they had no IT issues and that the code should work. It didn't work and didn't apply any 10% discount at checkout. But they did not address the fact that the code didn't cover the difference between sale and full prices. I left it at that.
Funnily enough, I got notifications from the Shop app about this order being created, and then I was sent an email to review my order - which I never even received. Carhartt had many chances to rectify the issue as I emailed them so many times, but failed to do so. Polite emails with absolutely no substance.
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Reviews for carhartt.com/gb
20 May 2024
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Answer by carhartt.com/gb
21 May 2024
Dear Customer,
Thank you so much for your awesome review! We are truly grateful that you took the time to share your experience with us. We believe that our commitment to providing quality work clothing is key to ensuring a better future. We take great pride in being able to provide excellent customer service and timely delivery of our goods.
Thanks again for the support and for taking the time to leave us such an awesome review!
Best Regards,
Carhartt
20 May 2024
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Answer by carhartt.com/gb
21 May 2024
Thanks for your review! We're so glad to hear that you enjoyed wearing our Carhartt apparel. Our mission is to provide you with quality workwear that stands up for the toughest of tasks, while still feeling comfortable and looking stylish. We appreciate your taking the time to share your feedback with us - we look forward to hearing more from you in the future.
20 May 2024
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Answer by carhartt.com/gb
21 May 2024
Thank you for your wonderful review! We are so glad that you are loving our Carhartt sustainable work clothing! At Carhartt, we're committed to delivering quality products that are crafted to last. We hope that you continue to enjoy our sustainable clothing and that it helps make your job a little easier. Thanks again for your great feedback!
19 May 2024
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Answer by carhartt.com/gb
21 May 2024
Thank you so much for taking the time to share your experience with us! We are so glad that you were satisfied with the quality of our Carhartt workwear. At Carhartt, we believe in providing high-quality products that can stand up to any job. We are committed to offering dependable and long-lasting solutions for workers everywhere. Thank you again for your feedback and loyalty!
19 May 2024
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Answer by carhartt.com/gb
21 May 2024
Thanks so much for taking the time to leave us a review! We're thrilled to hear that you are happy with your Carhartt purchase. At Carhartt, we strive to provide our customers with quality workwear that is built to last. We are so glad that you have been able to enjoy the comfort of our garments. Thanks again for your support and for taking the time to leave a review!
19 May 2024
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Answer by carhartt.com/gb
21 May 2024
Thanks for taking the time to leave a review! We're thrilled to hear you had an amazing experience with our Carhartt clothing. Here at Carhartt, we believe in creating quality items that will stand up to your everyday hustle. Thanks for choosing us and happy styling!
18 May 2024
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Answer by carhartt.com/gb
21 May 2024
Thanks for your review, we really appreciate it! We are so glad to hear that you were satisfied with our delivery, goods and customer service. It is a priority for us to make sure our customers are happy and taken care of. We strive to provide clothing that is comfortable so that everyone can look their best on the job. Thanks again for your feedback – it truly means a lot to us!
18 May 2024
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Answer by carhartt.com/gb
21 May 2024
Thank you for your review! We’re so glad to hear that you’re happy with our products. At Carhartt, we always strive to create the best possible clothes that is long-lasting. We believe that quality apparel should remain a part of your wardrobe for years to come. Thanks again for your feedback!
18 May 2024
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Answer by carhartt.com/gb
21 May 2024
Thanks so much for your awesome review! We appreciate you taking the time to share your experience and we're so glad you had a great one. Here at Carhartt, our goal is to provide top-notch workwear that helps our customers stay comfortable while they get the job done. We strive to offer only the best in quality and customer service. Thank you again for your feedback – it means a lot to us!
17 May 2024
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Answer by carhartt.com/gb
21 May 2024
Thanks for the awesome review! We're so glad you had a great experience with Carhartt and that you were totally satisfied with the delivery, goods, and customer service. At Carhartt, we are proud to provide sustainable work clothing that our customers can rely on and love wearing. Thanks again for your kind words - we appreciate your support!
16 May 2024
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Answer by carhartt.com/gb
17 May 2024
Thank you for your review of Carhartt. We appreciate your positive feedback and are so glad that you have enjoyed the quality and comfort of our work clothing. At Carhartt, we strive to provide the highest quality, durable clothing that workers can rely on day after day. That is what has made us a trusted name in work apparel for over 130 years. Thank you for supporting us!
15 May 2024
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Answer by carhartt.com/gb
17 May 2024
Thanks so much for taking the time to provide us with your feedback! We're over the moon that we earned a perfect 5/5 rating across the board - it was truly our pleasure to serve you. We strive to provide our customers with top quality goods and excellent customer service, and the fact that you took notice is really awesome. Thanks again for choosing Carhartt!
15 May 2024
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Answer by carhartt.com/gb
16 May 2024
Thank you for taking the time to leave us a review! We are delighted to hear that you are happy with Carhartt. At Carhartt, we strive to produce quality workwear that is comfortable and stylish. We take great pride in creating garments that stand the test of time through tough working conditions. Again, thank you for your feedback and for being part of the Carhartt family!
15 May 2024
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Answer by carhartt.com/gb
15 May 2024
Thank you for your kind review and for choosing Carhartt as your sustainable work clothing. We truly appreciate your support and take pride in being able to provide quality work clothing that is both comfortable and durable. Our commitment to sustainability includes using natural resources responsibly, supporting ethical labor practices, and reducing our carbon footprint. Thank you again for your trust in our products – we look forward to serving you in the future!
14 May 2024
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Answer by carhartt.com/gb
14 May 2024
Thank you so much for taking the time to give us a great review! We really appreciate it. At Carhartt, we strive to provide quality products and excellent customer service as part of our commitment to sustainability. We are delighted that we were able to meet your expectations and that you had a positive experience with us. Thank you for choosing us and we look forward to serving you again soon!
13 May 2024
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Answer by carhartt.com/gb
14 May 2024
Thank you for the 5-star review! We are elated that you've had a great experience with Carhartt workwear. At Carhartt, we strive to provide our customers with quality, durable products that they can depend on. We aim to make sure our customers are happy and comfortable in their workwear, no matter the task ahead. We truly appreciate your loyalty and for taking the time to share your feedback!
13 May 2024
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Answer by carhartt.com/gb
14 May 2024
Thank you for your glowing review! We are thrilled to hear that our delivery, goods, and customer service all met your expectations. At Carhartt, we take great pride in providing the highest level of quality and customer satisfaction. We look forward to continuing to serve you with quality workwear and excellent service in the future.
13 May 2024
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Answer by carhartt.com/gb
14 May 2024
Thanks so much for your great feedback! We're so glad you had a positive experience with Carhartt and that our sustainable work clothing is making a difference in your day-to-day. At Carhartt, we strive to provide quality products that are dependable and durable, while also being mindful of our planet's resources. We appreciate your support and look forward to continuing to provide great sustainable work clothing for years to come.
12 May 2024
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Answer by carhartt.com/gb
14 May 2024
Thank you so much for your positive review! We’re delighted to hear that your overall experience with Carhartt was a good one. We strive to deliver reliable and quality products to our customers, along with a great service experience. Thanks again for the kind words, and we look forward to serving you again soon!
12 May 2024
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Answer by carhartt.com/gb
14 May 2024
Thanks for the positive review! We at Carhartt are so glad you enjoyed your purchase with us. We strive to provide quality workwear that both looks and feels great. Your satisfaction is our number one priority and we appreciate your feedback. Thanks again for the great review!