carhartt.com/gbReviews:
1,287 reviews in the last 12 months3,175 total reviews
Excellent
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Most relevant positive review
7 Oct 2023
Verified review
The jacket is great and very unique I’ve not seen anyone wearing one in England yet, that’s one reason I chose it plus the brand produces good quality clothing, its warm has very good wind resistance, I had to wear it once on a motorcycle without any issues at high speeds because I was late for an appointment, the jacket has lots of interesting feature's in the build quality you can’t appreciate them looking at photos, the Zip is very good quality, but I’d be happier if it was more chunky like the one on my Canada goose bomber jacket. I would of liked a faster delivery option I would of happily paid extra for that, I ordered the coat mid day Saturday, it was despatched Monday landed in England on Wednesday night and it arrived Friday morning.
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Most relevant negative review
9 Dec 2023
Verified review
Poor customer service & didn't receive items. My order was confirmed but never went through and I wasn't informed. Payment did not come out. I had purchased on Black Friday sale. I didn't receive confirmation email, so I emailed customer service and was assured that the order was confirmed and would take 4-7 business days to dispatch. When I emailed about it again, I was told the payment didn't work (despite it showing as confirmed on my booking confirmation screenshot)and I needed to put my order through online - but at the raised prices. When I asked about why I had to pay the full price considering I had a confirmation number for the sale price, I was given a 10% discount code which didn't cover the difference. The code ended up not working. I once again emailed with a screenshot, and was told they had no IT issues and that the code should work. It didn't work and didn't apply any 10% discount at checkout. But they did not address the fact that the code didn't cover the difference between sale and full prices. I left it at that.
Funnily enough, I got notifications from the Shop app about this order being created, and then I was sent an email to review my order - which I never even received. Carhartt had many chances to rectify the issue as I emailed them so many times, but failed to do so. Polite emails with absolutely no substance.
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Reviews for carhartt.com/gb
26 Nov 2023
Verified review
Had to send back, Due to size, They sent right size quickly. Manybthanks.
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Answer by carhartt.com/gb
27 Nov 2023
Thank you for your review! We are so pleased that you received the right size quickly, and we truly appreciate your feedback. We understand that finding the perfect fit is important, and we strive to ensure that our customers always have a great experience with us. At Carhartt, we're passionate about providing high-quality products with lasting value. Again, thank you for your review.
Regards,
Carhartt Europe
12 Nov 2023
Verified review
Able to return item not required with ease,, other items are top quality
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Answer by carhartt.com/gb
14 Nov 2023
Thank you for your review! We are so glad to hear that you were able to return the item with ease and that you are satisfied with the quality of our other items. At Carhartt, we continually strive to provide our customers with the highest level of service possible. We appreciate your feedback and look forward to serving you again in the future. Thanks for choosing Carhartt!
Regards,
Carhartt Europe
12 Nov 2023
Verified review
Lovely Jubbly
Items as described.
Issues with delivery but down to courier not brand.
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Answer by carhartt.com/gb
14 Nov 2023
Thanks for your feedback! We're glad to hear that the items were as described. We're sorry to hear about any issues with delivery - we know that can be frustrating and we appreciate your patience there. We appreciate you taking the time to give us your feedback!
Regards,
Carhartt Europe
24 Jan 2024
Verified review
Nice jacket, but need a smaller size.
Quick delivery and. Easy returns
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Answer by carhartt.com/gb
25 Jan 2024
Thanks so much for ordering from us! We're glad to hear that the delivery and returns were both quick and easy. We apologize if the size wasn't quite right - we strive to provide sizes that fit a wide range of body types, but sometimes that isn't possible. Carhartt is dedicated to creating quality products that last, and we appreciate your loyalty!
Regards,
Carhartt Europe
27 Dec 2023
Verified review
I was given a delivery date, and it arrived on that date, great product.
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Answer by carhartt.com/gb
29 Dec 2023
Thank you for your positive review! We are so glad that you received your product on the stated date - that is our priority. At Carhartt, it is our mission to provide top-quality products and ensure the best customer experience possible. We appreciate your business and thank you for your support!
Regards,
Carhartt Europe
5 Dec 2023
Verified review
The quality is outstanding and the online ordering service is very good
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Answer by carhartt.com/gb
6 Dec 2023
Thanks so much for your review! We’re glad to hear you're enjoying the quality of our products and our online ordering service. At Carhartt, we strive to provide our customers with the best experience possible and we’re glad it's working for you!
Have a great day!
Regards,
Carhartt Europe
9 Dec 2023
Verified review
I was very happy with my shopping experience. Wouldn’t change anything
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Answer by carhartt.com/gb
11 Dec 2023
Thanks so much for your positive review! We're thrilled that you had such a great experience shopping with us, and we look forward to continuing to provide you with the highest quality Carhartt apparel. Thanks for being part of the Carhartt family!
Regards,
Carhartt Europe
23 Dec 2023
Verified review
Very easy to order, only took a few days to come and fantastic quality
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Answer by carhartt.com/gb
27 Dec 2023
Thanks so much for the great review! We’re glad you had a good experience with us. At Carhartt, we strive to make sure that all of our customers get the highest quality product and service possible. We appreciate your support!
Regards,
Carhartt Europe
1 Nov 2023
Verified review
Superb product, quick delivery.
Do order smaller than your usual size!
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Answer by carhartt.com/gb
3 Nov 2023
Thank you so much for your review! We really appreciate it. We're glad to hear that you liked the product and that it arrived quickly. It's important to us that customers get the right size, so thank you for letting other shoppers know to order a size smaller than usual. Here at Carhartt, we strive to provide the best quality items with solid customer service. Thanks again!
Regards,
Carhartt Europe
30 Oct 2023
Verified review
Bought hat for daughter in law as a gift, have not sent it to her yet.
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Answer by carhartt.com/gb
30 Oct 2023
Thank you so much for your purchase! We appreciate you gifting Carhartt to your daughter-in-law and hope she'll love it! At Carhartt, we strive to create items that stand up to everyday wear and tear, and last more than just a season. Thank you for choosing us as the go-to spot for gifts.
Regards,
Carhartt Europe
19 May 2024
Verified review
Good sale price, in comparison to some. Always great quality and fit.
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Answer by carhartt.com/gb
21 May 2024
Thank you for your positive review! We are honored to have you as a customer of Carhartt. Our highest priority is to provide excellent quality and great fitting work clothing, and we are glad that you appreciate it. We believe that our products are not only durable, but also stylish, and always strive to deliver the best gear for the job. Thanks again for your support!
22 Apr 2024
Verified review
Curry on a Saturday night
Very good experience and you can’t beat a curry on a Saturday night
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Answer by carhartt.com/gb
23 Apr 2024
Thank you so much for your feedback – we are delighted to hear that you had such a great experience with us! We appreciate all your support and look forward to seeing you again soon for another delicious curry night!
Regards,
Carhartt Europe
31 Jan 2024
Verified review
Great jacket but buy the size smaller, it should still be big enough
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Answer by carhartt.com/gb
1 Feb 2024
Thanks for the review! We appreciate you taking the time to share your experience. We strive to create clothing that fits comfortably and looks good, so we're glad to hear that our Carhartt jacket was a fit for you – even if you had to size down. Thanks again for your feedback!
Regards,
Carhartt Europe
6 Jan 2024
Verified review
Great jeans for my husband's birthday. Perfect fit and good quality
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Answer by carhartt.com/gb
8 Jan 2024
Thank you for the positive review! We're so glad to hear that you found the perfect fit and quality for your husband's birthday. Here at Carhartt, we believe in creating high-quality products that last and strive to make sure everyone can look and feel their best. Thanks again for your support!
Regards,
Carhartt Europe
22 Dec 2023
Verified review
East to use website, parcel wrapped securely and delivered on time.
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Answer by carhartt.com/gb
27 Dec 2023
Thank you for your review - we're so glad to hear that the website was easy to use and that your parcel was securely wrapped and delivered on time! At Carhartt we pride ourselves on delivering a quality customer experience every time. We truly appreciate your feedback and are always striving to improve our service. Thanks again for taking the time to share your thoughts and experiences with us.
Regards,
Carhartt Europe
5 Nov 2023
Verified review
Items arrived quickly in perfect condition! Would highly recommend
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Answer by carhartt.com/gb
6 Nov 2023
Thanks so much for your review! We're pumped to hear that your items arrived quickly and in perfect condition - that's what we strive for here at Carhartt! We appreciate you taking the time to leave your feedback, and we hope you enjoy your items. Thanks again!
Regards,
Carhartt Europe
27 Apr 2024
Verified review
Love the coat, extra long in the arms and body. Great colour too.
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Answer by carhartt.com/gb
29 Apr 2024
Thanks for the great review! We're stoked that you love your Carhartt coat. We're always striving to provide the highest quality workwear that looks great and feels even better. Thanks for being part of the Carhartt family, we appreciate your support!
Regards,
Carhartt Europe
3 Mar 2024
Verified review
Good quality T-shirts, with an XL size that isn't too small for me
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Answer by carhartt.com/gb
4 Mar 2024
Thank you for taking the time to leave us a review! It's wonderful to hear that our XL size was just right for you, and we're thrilled you appreciate the quality of our T-shirts. Here at Carhartt, we strive to provide quality clothing that fits perfectly and performs for the toughest jobs. We hope you'll continue to make us your go-to brand for all your workwear and regular clothing needs. Thanks again!
Regards,
Carhartt Europe
27 Jan 2024
Verified review
Perfect for what I needed!
Perfect for what I needed. High quality item and great packaging.
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Answer by carhartt.com/gb
30 Jan 2024
Thanks so much for your kind words, we are thrilled to hear that you were pleased with the quality and packaging of your Carhartt item. Here at Carhartt, we strive to bring you the best quality products and we are always delighted to hear that our customers have been satisfied with their purchases. Thank you for being part of the Carhartt family!
Regards,
Carhartt Europe
30 Dec 2023
Verified review
Great quality products. Very efficient service and quick delivery.
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Answer by carhartt.com/gb
2 Jan 2024
Thanks so much for taking the time to leave us a review! We're thrilled to hear that you appreciated both the quality and speed of our service. At Carhartt, we strive to provide top-notch products with an unbeatable customer experience – and it's fantastic that you felt those efforts were reflected in your order. Keep an eye out for future updates from us!
Regards,
Carhartt Europe