carhartt.com/gbReviews:
1,287 reviews in the last 12 months3,175 total reviews
Excellent
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Most relevant positive review
7 Oct 2023
Verified review
The jacket is great and very unique I’ve not seen anyone wearing one in England yet, that’s one reason I chose it plus the brand produces good quality clothing, its warm has very good wind resistance, I had to wear it once on a motorcycle without any issues at high speeds because I was late for an appointment, the jacket has lots of interesting feature's in the build quality you can’t appreciate them looking at photos, the Zip is very good quality, but I’d be happier if it was more chunky like the one on my Canada goose bomber jacket. I would of liked a faster delivery option I would of happily paid extra for that, I ordered the coat mid day Saturday, it was despatched Monday landed in England on Wednesday night and it arrived Friday morning.
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Most relevant negative review
9 Dec 2023
Verified review
Poor customer service & didn't receive items. My order was confirmed but never went through and I wasn't informed. Payment did not come out. I had purchased on Black Friday sale. I didn't receive confirmation email, so I emailed customer service and was assured that the order was confirmed and would take 4-7 business days to dispatch. When I emailed about it again, I was told the payment didn't work (despite it showing as confirmed on my booking confirmation screenshot)and I needed to put my order through online - but at the raised prices. When I asked about why I had to pay the full price considering I had a confirmation number for the sale price, I was given a 10% discount code which didn't cover the difference. The code ended up not working. I once again emailed with a screenshot, and was told they had no IT issues and that the code should work. It didn't work and didn't apply any 10% discount at checkout. But they did not address the fact that the code didn't cover the difference between sale and full prices. I left it at that.
Funnily enough, I got notifications from the Shop app about this order being created, and then I was sent an email to review my order - which I never even received. Carhartt had many chances to rectify the issue as I emailed them so many times, but failed to do so. Polite emails with absolutely no substance.
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Reviews for carhartt.com/gb
8 Dec 2023
Verified review
Good company, good quality clothes, and hard wearing and Classic T-shirts, jackets etc. Considering the quality, the prices are quite fair thanks.
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Answer by carhartt.com/gb
11 Dec 2023
Thanks for your positive words, we really appreciate it! We at Carhartt aim to provide you with the best quality and hard wearing products at a fair price. It's our mission to make sure you're always looking your best, no matter the occasion!
Regards,
Carhartt Europe
6 Mar 2024
Verified review
Easy to order. Quick delivery. Although the product is not "cheap" it is excellent value for money and designed for "real world" body shapes.
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Answer by carhartt.com/gb
6 Mar 2024
Thanks for shopping with Carhartt! We're so glad you liked the product and your delivery experience. At Carhartt, we pride ourselves on creating quality workwear that is built to last and designed to fit anyone's lifestyle. We appreciate you recognizing the value of our products. Thanks again for your feedback!
Regards,
Carhartt Europe
5 Nov 2023
Verified review
Absolutely love the bag the pockets are brilliant and looks so damn cool!! Looks and feels like it’s going to last a long time. Defo recommend
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Answer by carhartt.com/gb
6 Nov 2023
Thanks so much for your review! We’re so glad to hear that you love the bag and its pockets. Here at Carhartt we strive to make products that not only look good, but have the durability to last a long time too. We hope you enjoy it!
Regards,
Carhartt Europe
16 May 2024
Verified review
Nice colour and size L fits just right as I am 6’4” and Carhartt sizes do run large. Have an XL Sweatshirt for nights in with my wife. Thanks.
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Answer by carhartt.com/gb
17 May 2024
Thank you so much for your review! We’re glad to hear that the size L works for you and that you've found the perfect item to cozy up with your significant other. At Carhartt, we are passionate about creating quality pieces that last, so we’re very happy to hear we have met your expectations.
4 Nov 2023
Verified review
Love the quality product and service, just a pity there are not more trousers and other items on special offer with greater range of sizes.
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Answer by carhartt.com/gb
6 Nov 2023
Thank you for your kind words about our product and service! Here at Carhartt, we take pride in our quality products as well as our dedication to offering the best customer experience. We are sorry to hear that you are not finding the range of special offers on trousers and other items with greater range of sizes that you are seeking. Rest assured that we strive to provide our customers with the best assortment of quality items, so please keep checking back for new offerings!
Regards,
Carhartt Europe
6 Mar 2024
Verified review
I got what i want.
Carhartt dont let me down ,awesome styles and good quality. Fast delivery, happy and contented,will definitely buy more stuffs. Thank you.
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Answer by carhartt.com/gb
7 Mar 2024
Thank you so much for taking the time to leave us a review! We are so glad to hear that you're happy with our styles and quality. Quick delivery is also a priority to us, and we're happy that it met your expectations. We appreciate your support and look forward to having you as a loyal customer. Thanks again!
Regards,
Carhartt Europe
2 Feb 2024
Verified review
Great quality
The items are very well made and keep their shape well. They cost more than high street equivalents but it's definitely worth it overall.
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Answer by carhartt.com/gb
5 Feb 2024
Thank you for your review! We're so glad you appreciate the quality of our Carhartt products. At Carhartt, we take pride in creating high-quality products that are made to last. We strive to make sure all of our products offer great value. Thank you again for your kind words!
11 Oct 2023
Verified review
From 1st ordering to customer service on a question Top quality service that you would expect from Carhartt
From 1st ordering.. to customer service on a question I had... to delivery
.. Top quality that you would only expect from Carhartt 10/10
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Answer by carhartt.com/gb
12 Oct 2023
Thanks for taking the time to leave us a review, we really appreciate it! We take pride in delivering our customers top quality products and providing excellent customer service. We're glad your experience with us was a good one! Thanks again.
Regards,
Carhartt Europe
3 Oct 2023
Verified review
Jacket & Lead
I have a black Detroit Jacket and Carhartt Brown dog lead and both products are highest quality! Both were delivered on time or before!
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Answer by carhartt.com/gb
4 Oct 2023
Thanks for the awesome review! We're so glad you're happy with your Detroit Jacket and Carhartt Brown Dog Lead. Here at Carhartt, we aim to provide top-notch quality products and superior customer service. It's great to hear that we were able to exceed your expectations and deliver the products on time or before! Cheers!
Regards,
Carhartt Europe
8 May 2024
Verified review
Product was delivered swiftly, I got updates on what was happening with my parcel and there were options to trouble shoot any delays.
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Answer by carhartt.com/gb
10 May 2024
Thank you for sharing your positive experience with us! We’re glad that you received your order quickly and that you were kept informed about the delivery status. At Carhartt, we aim to deliver the highest customer satisfaction and we’re pleased to hear that this was achieved in this instance. Thank you for being a loyal customer, we appreciate it!
15 Jan 2024
Verified review
Brill
I am 6ft 0in and a size medium fit me perfectly. Sleeve length is nice and plenty of room left for wearing long sleeves underneath.
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Answer by carhartt.com/gb
15 Jan 2024
Thank you for your review and for choosing Carhartt! We're so glad that our size medium fit you perfectly. We strive to provide our customers with quality clothing that not only fits well, but looks great too. Thanks again for taking the time to let us know how much you love your Carhartt purchase!
Regards,
Carhartt Europe
28 Dec 2023
Verified review
The hat I ordered came in good time before Christmas. Well packaged.
The gift was for my sister in law. She was delighted with it.
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Answer by carhartt.com/gb
29 Dec 2023
Thanks so much for taking the time to write a review and share your experience with us. We’re so glad that your sister-in-law was delighted with the Carhartt hat and that it arrived in plenty of time for Christmas! We strive to make sure all our customers have a positive experience with our products and we’re thrilled to hear that you did. Your support means the world to us!
Regards,
Carhartt Europe
KP
Klaus P.
Klarup
2 May 2024
Verified review
No problems
Jeans ordered on the basis of the homepage. Color, size, shape and quality was as described. Delivery as promised. Everything ok.
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Answer by carhartt.com/gb
3 May 2024
Thank you for your positive review! We're thrilled that the jeans you ordered from us met your expectations in terms of color, size, shape, and quality. We believe in providing only the best clothes and service to our customers, so it's great to hear that we delivered on our promise. Thanks again for your kind words!
Regards,
Carhartt Europe
9 Apr 2024
Verified review
Fast efficient online service, easy to navigate. I have ordered from Carhartt on several occasions and find the service excellant
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Answer by carhartt.com/gb
9 Apr 2024
Thanks for the kind words! We really appreciate hearing that you've had good experiences with us. We understand that quality customer service is key, so we're always striving to be the best in the business. Thanks for choosing Carhartt!
Regards,
Carhartt Europe
18 Feb 2024
Verified review
Quality service , quality product, the amount of Carhartt clothing I now own means I look like a walking advertising hoarding....
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Answer by carhartt.com/gb
19 Feb 2024
Thanks for the great feedback! We're delighted to hear that you're satisfied with the quality of our product and service. We've always aimed to make durable, reliable apparel that stands the test of time. We appreciate your support and are glad to have outfitted you with timeless pieces!
Regards,
Carhartt Europe
12 Feb 2024
Verified review
Very well made. High quality material and lovely classic style.
Unfortunately it didn't fit me so I had to return it reluctantly.
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Answer by carhartt.com/gb
12 Feb 2024
Thank you so much for taking the time to share your feedback. We are thrilled to hear that you love the Carhartt style and high quality materials - we strive to make apparel that look and feel great. We're sorry that it didn't work out with this particular pair, but hopefully our selection will have something else for you in the future!
Regards,
Carhartt Europe
19 May 2024
Verified review
Perfect service and products
The website is so easy to use, very fast shipping and there products are such high quality, it’s pretty much all I’ll wear
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Answer by carhartt.com/gb
21 May 2024
Thank you so much for the wonderful review - we're glad that our website was easy to use and that you got your order quickly! We understand why Carhartt is your go-to for work clothing - quality has always been our main priority, and we strive to make sure all of our products are built to last. Thanks again for choosing us!
25 Jan 2024
Verified review
Good quality
Quite expensive, but good quality and what hubby requested after trying brothers on, fast postage , easy to purchase. Thx
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Answer by carhartt.com/gb
30 Jan 2024
Thanks for taking the time to leave your review! We're stoked you found the perfect fit for your hubby and that you had a positive experience with our fast postage. We understand that Carhartt is an investment, but we believe in providing products that are made of quality materials and will last for years. Thank you again for choosing Carhartt!
Regards,
Carhartt Europe
29 Oct 2023
Verified review
Efficient purchase and delivery of my new jeans. This is in addition to the jeans being a good fit, and looking good too
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Answer by carhartt.com/gb
30 Oct 2023
Thank you for the great review! We're so glad that your jeans fit perfectly and look great. At Carhartt, we strive to provide our customers with top-notch quality and an easy shopping experience. We hope you'll stay tuned for all the new developments at Carhartt!
Regards,
Carhartt Europe
23 Mar 2024
Verified review
Parcel arrived promptly and item was well packaged. Good quality and genuine item . Will always order from them direct.
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Answer by carhartt.com/gb
25 Mar 2024
Wow, we're so stoked to hear you had a great experience with us! We strive to be the best when it comes to delivering top-notch quality and genuine items. Thanks for giving us a shout-out and we'll always be here ready to serve you. Have an awesome day!
Regards,
Carhartt Europe