carhartt.com/gbReviews:
1,287 reviews in the last 12 months3,175 total reviews
Excellent
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Most relevant positive review
7 Oct 2023
Verified review
The jacket is great and very unique I’ve not seen anyone wearing one in England yet, that’s one reason I chose it plus the brand produces good quality clothing, its warm has very good wind resistance, I had to wear it once on a motorcycle without any issues at high speeds because I was late for an appointment, the jacket has lots of interesting feature's in the build quality you can’t appreciate them looking at photos, the Zip is very good quality, but I’d be happier if it was more chunky like the one on my Canada goose bomber jacket. I would of liked a faster delivery option I would of happily paid extra for that, I ordered the coat mid day Saturday, it was despatched Monday landed in England on Wednesday night and it arrived Friday morning.
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Most relevant negative review
9 Dec 2023
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Poor customer service & didn't receive items. My order was confirmed but never went through and I wasn't informed. Payment did not come out. I had purchased on Black Friday sale. I didn't receive confirmation email, so I emailed customer service and was assured that the order was confirmed and would take 4-7 business days to dispatch. When I emailed about it again, I was told the payment didn't work (despite it showing as confirmed on my booking confirmation screenshot)and I needed to put my order through online - but at the raised prices. When I asked about why I had to pay the full price considering I had a confirmation number for the sale price, I was given a 10% discount code which didn't cover the difference. The code ended up not working. I once again emailed with a screenshot, and was told they had no IT issues and that the code should work. It didn't work and didn't apply any 10% discount at checkout. But they did not address the fact that the code didn't cover the difference between sale and full prices. I left it at that.
Funnily enough, I got notifications from the Shop app about this order being created, and then I was sent an email to review my order - which I never even received. Carhartt had many chances to rectify the issue as I emailed them so many times, but failed to do so. Polite emails with absolutely no substance.
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Reviews for carhartt.com/gb
17 Jun 2024
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Answer by carhartt.com/gb
18 Jun 2024
Thanks for taking the time to leave us a review! We're thrilled to hear that you had a 5-star experience with our Workwear clothing brand, Carhartt. Your support means everything to us.
At Carhartt, we pride ourselves on providing durable and high-quality workwear for hardworking folks like yourself. We're glad that our products met your expectations and we hope they'll continue to do so in the future.
We appreciate your feedback and we'll continue working hard to maintain the high standards our customers expect from us. Thanks again for choosing Carhartt!
Regards,
Carhartt Europe
DG
Dan G.
Havant
17 Jun 2024
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Answer by carhartt.com/gb
17 Jun 2024
Hey there!
We can't thank you enough for taking the time to share your amazing feedback with us. It means the world to us that you had such a positive experience with our Carhartt workwear clothing.
At Carhartt, we strive to provide top-notch quality and style that not only meets, but exceeds our customers' expectations. We're thrilled to hear that we hit the mark for you!
Our team is continuously working hard to ensure we offer the best workwear options out there, and it's always great to know when our efforts are appreciated.
Thank you again for your support and we hope to have you back soon for another awesome Carhartt shopping experience.
Regards,
Carhartt Europe
16 Jun 2024
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Answer by carhartt.com/gb
17 Jun 2024
Hey there, thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with our Carhartt workwear clothing. It's always our goal to provide top-notch quality and service to our customers, so we're glad we hit the mark for you. Thank you for choosing Carhartt and we hope to see you again soon! Keep on working hard and looking good in your new gear. Cheers!
Regards,
Carhartt Europe
16 Jun 2024
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Answer by carhartt.com/gb
17 Jun 2024
Hey there! Thank you so much for taking the time to leave us such an amazing review. We are thrilled to hear that you had a 5-star experience with our delivery, goods, and customer service. It means a lot to us that you appreciate the quality of our workwear clothing. Our team works hard to ensure that each item meets the highest standards and we are happy it shows! Thanks again for your support and we look forward to providing you with more top-notch workwear in the future. Keep rocking your Carhartt gear!
Regards,
Carhartt Europe
15 Jun 2024
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Answer by carhartt.com/gb
17 Jun 2024
Hey there [Customer Name], thanks for taking the time to leave a review! We're stoked to hear that you're happy with the delivery and goods, and we appreciate the 5-star ratings. As for customer service, we strive to provide the best experience possible and we're glad we were able to meet your expectations. We also want to assure you that our team is constantly working on improving our services and ensuring top-notch customer satisfaction. Thanks for choosing Carhartt, and keep on rockin' that workwear!
Regards,
Carhartt Europe
14 Jun 2024
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Answer by carhartt.com/gb
17 Jun 2024
Thanks for taking the time to leave a review, we really appreciate it! Your positive feedback means a lot to us and we're glad you had a great experience with our Carhartt workwear clothing.
We also want to thank you for choosing us for your workwear needs. Our team works hard to provide top-quality products that are built to last and we're thrilled that you've noticed the difference in our brand.
At Carhartt, we strive to provide durable and functional workwear that can withstand even the toughest jobs. We're always looking for ways to improve and your feedback helps us do just that.
Thanks again for your support! We hope to see you again soon at Carhartt. Keep on working hard!
Regards,
Carhartt Europe
14 Jun 2024
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Answer by carhartt.com/gb
17 Jun 2024
Thank you so much for taking the time to leave us your feedback! We're thrilled to hear that you had a positive experience with our Carhartt workwear clothing. Our team works hard to provide top-notch quality and we're glad that it shows.
We also appreciate your honest feedback regarding any areas where we can improve. Here at Carhartt, we strive to continuously improve and provide the best possible products for our customers. Your input helps us do just that.
We hope to see you again soon and thank you for being a valued customer of Carhartt!
Regards,
Carhartt Europe
14 Jun 2024
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Answer by carhartt.com/gb
17 Jun 2024
Hey there, thank you so much for taking the time to leave us a review! We appreciate your support and are glad to hear that you had a positive experience with our workwear clothing. Our team works hard to provide high-quality goods and top-notch customer service, so we're thrilled that we met your expectations in those areas.
In regards to the delivery, we understand that it may have been a bit slower than expected. Rest assured, we are constantly working on improving our shipping process to get your orders to you as quickly as possible.
We want our customers to feel confident and comfortable in their workwear, which is why we stand by our philosophy of providing durable and reliable clothing that can withstand any job. We're always looking for ways to better serve our customers, so thank you for sharing your feedback with us.
Thanks again for choosing Carhartt for your workwear needs! We look forward to continuing to exceed your expectations in the future.
Regards,
Carhartt Europe
13 Jun 2024
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Answer by carhartt.com/gb
14 Jun 2024
Hey there!
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a 5-star experience with our workwear clothing from Carhartt.
We are committed to providing top-quality products that not only meet but exceed our customers' expectations. We take great pride in our attention to detail and commitment to durability, ensuring that your workwear can withstand whatever challenges you may face on the job.
We appreciate your support and look forward to being your go-to for all your workwear needs. Thanks again for choosing Carhartt!
Cheers,
Carhartt Europe
13 Jun 2024
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Answer by carhartt.com/gb
13 Jun 2024
Thank you so much for the kind words! We're thrilled to hear that Carhartt worked out for you. We appreciate feedback like yours as it helps us identify areas of improvement. At Carhartt, we strive to provide the highest quality workwear for our customers, and we are committed to continuing to provide products that are durable and reliable.
Regards,
Carhartt Europe
12 Jun 2024
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Answer by carhartt.com/gb
13 Jun 2024
Thank you so much for your glowing review! We're delighted to hear that you are so pleased with our products and services. At Carhartt, we strive to create quality workwear that can withstand the toughest conditions. Your satisfaction is our top priority, and we hope you will continue to enjoy wearing Carhartt apparel. Thank you for taking the time to share your experience with us!
Regards,
Carhartt Europe
11 Jun 2024
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Answer by carhartt.com/gb
11 Jun 2024
Thanks so much for your fantastic review! At Carhartt, we believe in designing and producing quality workwear that can stand up to any job. We appreciate your support and are delighted you're happy with our products. Thanks again for your kind words and we hope to continue delivering the best workwear experience!
Regards,
Carhartt Europe
10 Jun 2024
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Answer by carhartt.com/gb
11 Jun 2024
Thanks for the awesome review! We really appreciate you taking the time to share your experience with us. We're so glad that you liked our delivery and goods. Here at Carhartt, we strive to provide quality workwear clothing that works as hard as you do. Thanks again for your positive feedback!
Regards,
Carhartt Europe
10 Jun 2024
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Answer by carhartt.com/gb
10 Jun 2024
Thank you so much for your wonderful review! We here at Carhartt take pride in providing the best quality workwear and customer service available. We strive to provide our customers with great products and excellent customer service, so we are thrilled that you had a positive experience. We appreciate your feedback and look forward to serving you in the future!
Regards,
Carhartt Europe
10 Jun 2024
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Answer by carhartt.com/gb
10 Jun 2024
Thanks so much for the 5/5 rating! We're glad to hear that you are satisfied with our product. At Carhartt, we strive to provide quality workwear clothing that is both comfortable and durable. We appreciate your support and we hope you enjoy wearing your Carhartt apparel for years to come!
Regards,
Carhartt Europe
9 Jun 2024
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Answer by carhartt.com/gb
10 Jun 2024
Thank you so much for taking the time to review us! We're thrilled you had a positive experience with Carhartt. We take pride in providing quality workwear that helps people stay safe and comfortable while on the job. Our team works hard to ensure our customers feel supported and satisfied with their purchases, and we're glad to see that we achieved it in your case. Thanks again for your review!
Regards,
Carhartt Europe
8 Jun 2024
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Answer by carhartt.com/gb
10 Jun 2024
Hey there! Thanks for your review and taking the time to share your experience with us. We're super pumped to hear that you enjoyed our products and that they met your expectations! At Carhartt, we strive to create clothes that not only look great but are also incredibly durable and comfortable. It's awesome to hear that it worked out for you! Thanks again for the feedback and we're always here if you need anything else.
Regards,
Carhartt Europe
8 Jun 2024
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Answer by carhartt.com/gb
10 Jun 2024
Thank you so much for your kind words and taking the time to leave us a review. We're so glad to hear that you had an overall positive experience with us at Carhartt. We believe in putting our customers first and making sure they are satisfied with their purchases. We strive to provide quality products, superior customer service, and an enjoyable shopping experience for all of our customers. Thank you again for your feedback and we look forward to seeing you again soon!
Regards,
Carhartt Europe
8 Jun 2024
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Answer by carhartt.com/gb
10 Jun 2024
Thanks for the awesome feedback! We're thrilled to hear that you love Carhartt's workwear. We believe in creating quality clothing that not only looks great, but also stands up to your toughest jobs. We appreciate your satisfaction with our products and look forward to providing more of the same quality workwear in the future. Thanks for being a part of the Carhartt family!
Regards,
Carhartt Europe
8 Jun 2024
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Answer by carhartt.com/gb
10 Jun 2024
Thank you so much for your glowing review of Carhartt! We are humbled and grateful to have a customer like you who appreciates the quality and craftsmanship of our workwear. At Carhartt, we strive to provide our customers with the highest quality workwear that meets their needs and withstands the test of time. We appreciate your support, and look forward to continuing to meet your needs.
Regards,
Carhartt Europe