carhartt.com/gbReviews:
1,288 reviews in the last 12 months3,178 total reviews
Excellent
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Most relevant positive review
7 Oct 2023
Verified review
The jacket is great and very unique I’ve not seen anyone wearing one in England yet, that’s one reason I chose it plus the brand produces good quality clothing, its warm has very good wind resistance, I had to wear it once on a motorcycle without any issues at high speeds because I was late for an appointment, the jacket has lots of interesting feature's in the build quality you can’t appreciate them looking at photos, the Zip is very good quality, but I’d be happier if it was more chunky like the one on my Canada goose bomber jacket. I would of liked a faster delivery option I would of happily paid extra for that, I ordered the coat mid day Saturday, it was despatched Monday landed in England on Wednesday night and it arrived Friday morning.
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Most relevant negative review
9 Dec 2023
Verified review
Poor customer service & didn't receive items. My order was confirmed but never went through and I wasn't informed. Payment did not come out. I had purchased on Black Friday sale. I didn't receive confirmation email, so I emailed customer service and was assured that the order was confirmed and would take 4-7 business days to dispatch. When I emailed about it again, I was told the payment didn't work (despite it showing as confirmed on my booking confirmation screenshot)and I needed to put my order through online - but at the raised prices. When I asked about why I had to pay the full price considering I had a confirmation number for the sale price, I was given a 10% discount code which didn't cover the difference. The code ended up not working. I once again emailed with a screenshot, and was told they had no IT issues and that the code should work. It didn't work and didn't apply any 10% discount at checkout. But they did not address the fact that the code didn't cover the difference between sale and full prices. I left it at that.
Funnily enough, I got notifications from the Shop app about this order being created, and then I was sent an email to review my order - which I never even received. Carhartt had many chances to rectify the issue as I emailed them so many times, but failed to do so. Polite emails with absolutely no substance.
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Reviews for carhartt.com/gb
3 Jul 2024
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Answer by carhartt.com/gb
3 Jul 2024
Thank you for your kind words about the experience you had with us. We are thrilled to hear that our delivery, goods, and customer service all met your expectations. At Carhartt, we strive to provide top-notch products and excellent service to all of our customers. Your satisfaction is our top priority and we are grateful for your support. We look forward to serving you again in the future.
Regards,
Carhartt Europe
2 Jul 2024
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Answer by carhartt.com/gb
3 Jul 2024
Hi there! Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with our delivery, goods, and customer service. At Carhartt, we strive to provide top-quality products and exceptional customer service. It's customers like you that make all of our hard work worth it. Thanks again for your support and loyalty!
Regards,
Carhartt Europe
2 Jul 2024
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Answer by carhartt.com/gb
3 Jul 2024
Thank you for taking the time to leave a review about your experience with our Carhartt clothing store. We are delighted to hear that you had a 5-star experience with us! Our team takes pride in delivering top-notch customer service and providing high-quality products. Your support means a lot to us.
We value all feedback, positive or negative, as it helps us improve and better serve our customers. We strive to uphold our company's philosophy of providing durable and reliable clothing for hardworking individuals like yourself.
Thank you again for choosing Carhartt. We look forward to seeing you again soon!
Regards,
Carhartt Europe
28 Jun 2024
Verified review
Fantastic all round!
I ordered some pieces for my partner and I was very surprised by the fast shipping and the quality of the items received! I absolutely love the quality and fit of the shirts, sizing is great also. These are clothes for life thanks to the high quality. I find the prices to be fair as it’s reflected in how great each item is.
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Answer by carhartt.com/gb
1 Jul 2024
Thank you so much for your positive review! We are thrilled to hear that you and your partner are satisfied with the quality and fit of our products. We take pride in providing durable and long-lasting clothing that will last a lifetime. We appreciate your support and hope to continue exceeding your expectations in the future. Thank you for choosing Carhartt!
Regards,
Carhartt Europe
28 Jun 2024
Verified review
Great quality fabric, quick delivery too. Unfortunately I had to return as too big but impressed that return label was included in packaging with clear instruction returns sheet. Straight forward. Will use again!
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Answer by carhartt.com/gb
1 Jul 2024
Thank you so much for your positive review! We're glad to hear that you were impressed with the quality of our fabric and the quick delivery. Our team works hard to ensure that our customers have a seamless shopping experience, from ordering to any returns. We appreciate your support and look forward to serving you again in the future!
Regards,
Carhartt Europe
13 Jun 2024
Verified review
Quality, simple….
My daughter wanted some authentic workwear, she asked for Carhartt and that’s what she got. The quality of the clothing is second to none, from the material to the rivets, just excellent.
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Answer by carhartt.com/gb
13 Jun 2024
Thank you so much for the kind words about our workwear! It's great to hear that your daughter is so pleased with her newest pieces. Our quality is something we always strive for and it's wonderful to hear that our hard work paid off. We appreciate your feedback and continued support of Carhartt.
Regards,
Carhartt Europe
24 Jun 2024
Verified review
Best pair of jeans I have ever bought!
Made in Mexico (so made from decent quality cotton), superb fit and quality.
Really well priced.
Highly recommended.
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Answer by carhartt.com/gb
25 Jun 2024
Hey there! Thanks so much for taking the time to leave us such a great review. We're stoked to hear that our jeans are the best you've ever bought – that's exactly what we strive for! Thanks again for the love and recommendation – you rock!
Regards,
Carhartt Europe
4 Jun 2024
Verified review
Great high quality distinctive clothes. Customer service is excellent. Have bought jacket, over shirt, shirts, t-shirts & jeans- all excellent.
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Answer by carhartt.com/gb
4 Jun 2024
Thank you so much for your kind words! We're thrilled to hear that you love our high quality and distinctive clothing. We strive to provide excellent customer service and it's great to hear that it has been up to your expectations. Thanks again for your support in keeping us at the top of Workwear fashion!
Regards,
Carhartt Europe
23 Jun 2024
Verified review
First pair were a bit big. Easy to return and contact customer services. Very happy with size down although can't comment on longevity.
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Answer by carhartt.com/gb
24 Jun 2024
Thanks so much for taking the time to leave us a review about your recent Carhartt purchase. We're stoked to hear that our team made the return process easy and that you were able to find a better fit with the smaller size. We know how important it is to get the perfect fit and we're glad we could help you out with that.
Thanks again for choosing Carhartt!
Regards,
Carhartt Europe
7 Jun 2024
Verified review
Quality and good fit
Item arrived in a few days it's good quality not worn it just yet ready fir the Autumn.
If it wears well will consider another item
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Answer by carhartt.com/gb
10 Jun 2024
Thank you so much for your review! We're so glad that you received your item quickly and that you're happy with the quality. We always strive to provide the best quality garments, and we can't wait to hear about how it performs when the cooler weather sets in. We appreciate your consideration of buying another item, we hope we can live up to your expectations!
Regards,
Carhartt Europe
21 Jun 2024
Verified review
Great product. Had a bit of an issue with their website when coming to pay but a quick call to customer services sorted this out.
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Answer by carhartt.com/gb
21 Jun 2024
Thank you so much for taking the time to leave us a review. We're thrilled to hear that you love our products! We take great pride in providing high-quality workwear that can stand up to any job.
We're sorry to hear that you encountered some issues with our website while checking out, but we're glad our customer service team was able to quickly help you out. Our goal is to make your shopping experience as smooth and stress-free as possible, so we appreciate your understanding and patience.
Regards,
Carhartt Europe
21 Jun 2024
Verified review
Love how the carhartt jeans sit on me.
So, had to purchase a second pair.
They arrived in reasonable time and look good on.
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Answer by carhartt.com/gb
21 Jun 2024
Hey there! Thanks for the awesome review! We're so glad to hear that you love our Carhartt jeans, they're a staple in any wardrobe. We're all about providing quality and style, so it means a lot that you had to purchase a second pair. And we're happy to hear that they arrived in good time and look good on you. Thanks again for the support!
Regards,
Carhartt Europe
10 Jun 2024
Verified review
Brilliant
A great simple and easy purchase with the added bonus of free returns and peace of mind on quality items
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Answer by carhartt.com/gb
11 Jun 2024
Thank you so much for your kind words! Here at Carhartt, we strive to make the buying process as simple and straightforward as possible. We believe in quality and stand behind our products with free returns. We are glad you trust us and appreciate your loyalty to the brand. Thanks again!
Regards,
Carhartt Europe
6 Jun 2024
Verified review
Very happy with quality, design and attention to detail. Buying more and more from Carhartt these days.
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Answer by carhartt.com/gb
6 Jun 2024
Thank you so much for taking the time to leave us this review! We’re thrilled that you’re enjoying our quality, design, and attention to detail. At Carhartt, we strive to provide our customers with products that are not only durable and high-quality, but also stylish and comfortable. We hope you continue to enjoy your Carhartt experience!
Regards,
Carhartt Europe
7 Jun 2024
Verified review
Top quality workwear , trousers are the best I’ve bought , far superior to any other branded workwear
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Answer by carhartt.com/gb
10 Jun 2024
Thanks so much for your great feedback on our workwear! We’re so glad you're loving the trousers - Carhartt has been a leader in premium quality workwear for over 130 years, so we’re proud that you can trust us to keep you comfortable and safe on the job. Thanks again for your awesome review!
Regards,
Carhartt Europe
19 Jun 2024
Verified review
Usual Carhartt quality
Items are of high quality. Delivery was quick and delivery communication clear and easy to access.
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Answer by carhartt.com/gb
21 Jun 2024
Thanks for taking the time to leave us a review! We're stoked to hear that you love the quality of our workwear clothing and that our delivery process was quick and easy. We pride ourselves on providing top-notch products and efficient service to all of our customers.
We also appreciate your shout-out to our clear and user-friendly delivery communication. We know how important it is to stay in the loop when waiting for your order, so we always strive to make it as seamless as possible.
Thanks again for choosing Carhartt for your workwear needs. Keep killing it out there!
Regards,
Carhartt Europe
30 Jun 2024
Verified review
Great sturdy gear. Looking forward to my next big project to really put them through their paces
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Answer by carhartt.com/gb
1 Jul 2024
Thank you for taking the time to leave such a positive review! We are thrilled that our Carhartt gear has exceeded your expectations and we can't wait to see how it holds up during your next big project. Our team takes great pride in providing durable and reliable clothing for hardworking individuals like yourself. Thanks again for choosing Carhartt.
Regards,
Carhartt Europe
16 Jun 2024
Verified review
Perfect gift for Father’s Day
Quick delivery and the apron was fantastic, quality was great. Perfect gift for Father’s Day
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Answer by carhartt.com/gb
17 Jun 2024
First of all, thank you for taking the time to leave us a review. We are thrilled to hear that your order arrived quickly and that you were satisfied with the quality of our apron. We pride ourselves on providing top-notch products and we are glad we could deliver a perfect Father’s Day gift for you.
We appreciate your support and hope to continue exceeding your expectations in the future.
Regards,
Carhartt Europe
13 Jun 2024
Verified review
Excellent quality goods, quick shipping, arrived exactly when it said it would.
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Answer by carhartt.com/gb
14 Jun 2024
Hey there! We are stoked to hear that you are loving the quality of our workwear clothing and that your order arrived on time. Our team works hard to ensure that our products are top-notch and our shipping is speedy. Thank you for taking the time to share your positive experience with us, it means a lot. Keep rocking your Carhartt gear!
Regards,
Carhartt Europe
13 Jun 2024
Verified review
Easy to navigate web site
Quick delivery
Excellent quality of clothes
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Answer by carhartt.com/gb
14 Jun 2024
Hey there! Thank you so much for taking the time to leave us a review. We're stoked to hear that our website was easy for you to navigate and that you received your order quickly. And we couldn't agree more - our clothes are made with top-notch quality in mind. Thanks for choosing Carhartt, we appreciate your support!
Regards,
Carhartt Europe