carhartt.com/gbReviews:
1,288 reviews in the last 12 months3,178 total reviews
Excellent
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Most relevant positive review
7 Oct 2023
Verified review
The jacket is great and very unique I’ve not seen anyone wearing one in England yet, that’s one reason I chose it plus the brand produces good quality clothing, its warm has very good wind resistance, I had to wear it once on a motorcycle without any issues at high speeds because I was late for an appointment, the jacket has lots of interesting feature's in the build quality you can’t appreciate them looking at photos, the Zip is very good quality, but I’d be happier if it was more chunky like the one on my Canada goose bomber jacket. I would of liked a faster delivery option I would of happily paid extra for that, I ordered the coat mid day Saturday, it was despatched Monday landed in England on Wednesday night and it arrived Friday morning.
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Most relevant negative review
9 Dec 2023
Verified review
Poor customer service & didn't receive items. My order was confirmed but never went through and I wasn't informed. Payment did not come out. I had purchased on Black Friday sale. I didn't receive confirmation email, so I emailed customer service and was assured that the order was confirmed and would take 4-7 business days to dispatch. When I emailed about it again, I was told the payment didn't work (despite it showing as confirmed on my booking confirmation screenshot)and I needed to put my order through online - but at the raised prices. When I asked about why I had to pay the full price considering I had a confirmation number for the sale price, I was given a 10% discount code which didn't cover the difference. The code ended up not working. I once again emailed with a screenshot, and was told they had no IT issues and that the code should work. It didn't work and didn't apply any 10% discount at checkout. But they did not address the fact that the code didn't cover the difference between sale and full prices. I left it at that.
Funnily enough, I got notifications from the Shop app about this order being created, and then I was sent an email to review my order - which I never even received. Carhartt had many chances to rectify the issue as I emailed them so many times, but failed to do so. Polite emails with absolutely no substance.
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Reviews for carhartt.com/gb
22 Jul 2024
Verified review
Speedy delivery of real quality products
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Answer by carhartt.com/gb
23 Jul 2024
We are delighted to hear that you were pleased with the speed and quality of our products. At Carhartt, we take great pride in providing our customers with durable and high-quality clothing. Your satisfaction is our top priority and we are glad we could meet your expectations. Thank you for choosing Carhartt and we look forward to serving you again in the future.
Regards,
Carhartt Europe
10 Jul 2024
Verified review
Quick delivery
Good recyclable packaging
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Answer by carhartt.com/gb
11 Jul 2024
Thank you for taking the time to leave us a review. We are thrilled to hear that you were satisfied with our quick delivery and eco-friendly packaging. At Carhartt, we strive to not only provide quality products but also prioritize sustainability in our packaging materials. Your support means a lot to us and we will continue to work hard to meet your expectations. Thank you for choosing Carhartt!
Regards,
Carhartt Europe
27 Jul 2024
Verified review
Quality remains as good as previously
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Answer by carhartt.com/gb
30 Jul 2024
Thank you for taking the time to leave a review. We are delighted to hear that our quality has remained consistent and up to your standards. We take great pride in delivering durable and reliable products that our customers can trust. We appreciate your continued support and look forward to serving you in the future.
Regards,
Carhartt Europe
23 Jul 2024
Verified review
Quality
Great quality and quick delivery
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Answer by carhartt.com/gb
24 Jul 2024
Thank you for your kind words and taking the time to leave a review. We are thrilled to hear that you are satisfied with the quality of our products and our speedy delivery service. At Carhartt, we pride ourselves on providing top-notch products and efficient service to our customers. Your satisfaction is our top priority, and we are grateful for your support. Thank you again for choosing Carhartt.
Regards,
Carhartt Europe
19 Jul 2024
Verified review
Fast delivery properly packed
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Answer by carhartt.com/gb
22 Jul 2024
Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you were satisfied with our fast delivery and packaging. As a company, we pride ourselves on providing top-notch customer service, so we truly appreciate your kind words. We hope to continue to exceed your expectations in the future. Thank you for choosing Carhartt and being a part of our community.
Regards,
Carhartt Europe
8 Jul 2024
Verified review
Great quality, speedy delivery.
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Answer by carhartt.com/gb
9 Jul 2024
Thank you so much for taking the time to leave such a positive review. We are delighted to hear that you are satisfied with the quality of our products and our speedy delivery service. At Carhartt, we take great pride in providing our customers with top-notch products and efficient service. Your feedback means the world to us and we look forward to continuing to meet and exceed your expectations in the future.
Regards,
Carhartt Europe
24 Jul 2024
Verified review
Fast delivery quality product
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Answer by carhartt.com/gb
25 Jul 2024
Thank you so much for taking the time to leave us a review! We're thrilled to hear that you were pleased with the speedy delivery and quality of your Carhartt product. Our team takes great pride in providing our customers with top-notch service and products. We appreciate your support and look forward to serving you again in the future.
Regards,
Carhartt Europe
13 Jul 2024
Verified review
Shipping was nice and quick
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Answer by carhartt.com/gb
15 Jul 2024
Thank you for taking the time to leave a review! We're so glad to hear that you were pleased with the quick shipping of your order. At Carhartt, we strive to provide efficient service and we appreciate your positive feedback. We hope you continue to enjoy our products and thank you for choosing Carhartt.
Regards,
Carhartt Europe
7 Jul 2024
Verified review
Great product great service
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Answer by carhartt.com/gb
9 Jul 2024
Thank you so much for taking the time to leave a review! We are thrilled to hear that you had a positive experience with both our product and service. Our team at Carhartt strives to provide our customers with top-quality products and exceptional service. It's wonderful to know that we have met your expectations. Thank you for choosing Carhartt and we hope to see you again soon!
Regards,
Carhartt Europe
8 Jul 2024
Verified review
Quick, efficient service.
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Answer by carhartt.com/gb
9 Jul 2024
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our service was quick and efficient. Our team takes great pride in providing top-notch customer service. We appreciate your support and look forward to seeing you again soon at Carhartt. Have a great day!
Regards,
Carhartt Europe
22 Jul 2024
Verified review
Great quality clothing.
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Answer by carhartt.com/gb
23 Jul 2024
Thank you for your review! We are thrilled to hear that you appreciate the quality of our clothing. At Carhartt, we take pride in providing durable and long-lasting pieces for our customers. We are constantly striving to exceed expectations and it means a lot to us that you have noticed and acknowledged our efforts. Thank you for your support and we hope to see you again soon!
Regards,
Carhartt Europe
12 Jul 2024
Verified review
Nice clothes fits well
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Answer by carhartt.com/gb
15 Jul 2024
Thank you so much for your positive review! We are thrilled to hear that you are happy with the fit of our clothes. At Carhartt, we pride ourselves in providing high-quality garments that not only look great but also feel comfortable. We appreciate your support and hope to see you back in our webstore soon. Happy shopping!
Regards,
Carhartt Europe
5 Jul 2024
Verified review
Smooth process
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Answer by carhartt.com/gb
9 Jul 2024
Thank you for taking the time to leave a review. We are happy to hear that your experience with our store was smooth and efficient. At Carhartt, we strive to provide excellent customer service and make your shopping experience as easy as possible. We appreciate your feedback and look forward to serving you again in the future.
Regards,
Carhartt Europe
12 Jul 2024
Verified review
Great
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Answer by carhartt.com/gb
15 Jul 2024
Thank you for taking the time to leave us a review. We are thrilled to hear that you had a great experience with us. Your positive feedback means the world to us and we are so grateful for your support. At Carhartt, we pride ourselves on providing high-quality and durable clothing for hardworking individuals like yourself. Thank you again for choosing Carhartt and we look forward to seeing you again soon!
Regards,
Carhartt Europe
14 Jul 2024
Verified review
Good
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Answer by carhartt.com/gb
15 Jul 2024
Thank you for taking the time to leave us a review. We are thrilled to hear that you had a good experience at our Carhartt webstore. Our team works hard to provide top-notch customer service and quality products, so we truly appreciate your positive feedback. We hope to see you again soon for all your clothing needs.
Regards,
Carhartt Europe
31 Jul 2024
Verified review
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Answer by carhartt.com/gb
5 Aug 2024
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our company and our team. We strive to provide top-notch customer service and high-quality products, so it means a lot to us when we receive such positive feedback. We appreciate your support and look forward to serving you again in the future.
31 Jul 2024
Verified review
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Answer by carhartt.com/gb
5 Aug 2024
Thank you so much for taking the time to leave us a review. We are thrilled to hear that you are satisfied with our goods and our customer service. We take pride in providing high-quality products and excellent customer service. As for the delivery, we apologize if there were any delays or issues. We strive to improve our delivery services and ensure a seamless shopping experience for all our customers. Thank you for your support and we hope to serve you again soon.
30 Jul 2024
Verified review
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Answer by carhartt.com/gb
5 Aug 2024
Thank you so much for taking the time to leave a review. We are delighted to hear that you had a positive experience with our Carhartt webstore and appreciate your 5-star rating. At Carhartt, we strive to provide high-quality clothing and excellent customer service. We value your feedback and will continue working hard to meet our customers' expectations. Thank you for choosing Carhartt and we hope to see you again soon!
29 Jul 2024
Verified review
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Answer by carhartt.com/gb
30 Jul 2024
Thank you so much for taking the time to leave a review. We are thrilled to hear that you had a positive experience at our Carhartt webstore and that you are satisfied with our products. Our team works hard to provide top-notch customer service and high-quality clothing, so your feedback means a lot to us.
We appreciate your support and hope to see you again soon at our store!
Regards,
Carhartt Europe
29 Jul 2024
Verified review
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Answer by carhartt.com/gb
30 Jul 2024
Thank you so much for taking the time to leave a review. We are thrilled to hear that you had such a positive experience with our Carhartt store! It means a lot to us that our dedication to providing high-quality clothing and excellent customer service has not gone unnoticed. We appreciate your support and hope to see you again soon. Happy shopping!
Best,
Carhartt Europe