carhartt.com/gbReviews:
1,287 reviews in the last 12 months2,903 total reviews
Excellent
TrustmarkValid
Most relevant positive review
7 Oct 2023
Verified review
The jacket is great and very unique I’ve not seen anyone wearing one in England yet, that’s one reason I chose it plus the brand produces good quality clothing, its warm has very good wind resistance, I had to wear it once on a motorcycle without any issues at high speeds because I was late for an appointment, the jacket has lots of interesting feature's in the build quality you can’t appreciate them looking at photos, the Zip is very good quality, but I’d be happier if it was more chunky like the one on my Canada goose bomber jacket. I would of liked a faster delivery option I would of happily paid extra for that, I ordered the coat mid day Saturday, it was despatched Monday landed in England on Wednesday night and it arrived Friday morning.
Read more
Most relevant negative review
9 Dec 2023
Verified review
Poor customer service & didn't receive items. My order was confirmed but never went through and I wasn't informed. Payment did not come out. I had purchased on Black Friday sale. I didn't receive confirmation email, so I emailed customer service and was assured that the order was confirmed and would take 4-7 business days to dispatch. When I emailed about it again, I was told the payment didn't work (despite it showing as confirmed on my booking confirmation screenshot)and I needed to put my order through online - but at the raised prices. When I asked about why I had to pay the full price considering I had a confirmation number for the sale price, I was given a 10% discount code which didn't cover the difference. The code ended up not working. I once again emailed with a screenshot, and was told they had no IT issues and that the code should work. It didn't work and didn't apply any 10% discount at checkout. But they did not address the fact that the code didn't cover the difference between sale and full prices. I left it at that.
Funnily enough, I got notifications from the Shop app about this order being created, and then I was sent an email to review my order - which I never even received. Carhartt had many chances to rectify the issue as I emailed them so many times, but failed to do so. Polite emails with absolutely no substance.
Read more
Reviews for carhartt.com/gb
13 days ago
Verified review
Report review
Answer by carhartt.com/gb
12 days ago
Thanks for taking the time to leave us a review. We're thrilled to hear that you had an amazing experience with us, from the delivery to our customer service. We pride ourselves on providing top-notch service and it's always great to hear when we hit the mark.
We're all about quality and durability here at Carhartt, so we're stoked that you appreciate our products and our company's philosophy. Our team works hard to ensure that our customers are happy with their purchases and we're glad that we were able to exceed your expectations.
Thanks again for choosing Carhartt and we hope to see you again soon!
Regards,
Carhartt Europe
22 Jun 2024
Verified review
Report review
Answer by carhartt.com/gb
12 days ago
Thanks so much for taking the time to review our store and giving us such a great rating! We are stoked to hear that you had an awesome experience at our Carhartt location.
At Carhartt, we strive to provide top-notch customer service and it looks like we hit the mark with you. We are constantly working hard to make sure our customers feel appreciated and leave happy with their purchases.
We can't thank you enough for choosing Carhartt for all your clothing needs.
Regards,
Carhartt Europe
21 Jun 2024
Verified review
Report review
Answer by carhartt.com/gb
21 Jun 2024
At Carhartt, we believe in creating durable and high-quality clothing that can stand up to anything life throws your way. We'll make sure to pass along your compliments to the team and keep working hard to make sure all of our customers have a great experience with us. Thanks again for choosing Carhartt!
Regards,
Carhartt Europe
21 Jun 2024
Verified review
Report review
Answer by carhartt.com/gb
21 Jun 2024
Wow, thank you so much for your amazing review! We are thrilled to hear that you had a fantastic experience with our delivery, goods and customer service. It means the world to us that you took the time to share your positive feedback.
Regards,
Carhartt Europe
21 Jun 2024
Verified review
Report review
Answer by carhartt.com/gb
21 Jun 2024
We're thrilled to hear that your overall experience with us was a 5/5, from delivery to the quality of our goods and our customer service. It means a lot to us that you had such a positive experience.
Best regards,
Carhartt Europe
20 Jun 2024
Verified review
Report review
Answer by carhartt.com/gb
21 Jun 2024
Thank you so much for taking the time to share your thoughts about our Workwear clothing line! We are thrilled to hear that you had a 5-star experience with us.
At Carhartt, our mission is to provide high-quality, durable workwear that stands the test of time. We're so happy to know that we were able to deliver on that promise for you.
We do appreciate any constructive feedback as it helps us continue to improve and grow. Rest assured, we will take your comments into consideration as we strive to give our customers the best possible experience.
Thanks again for choosing Carhartt and we hope to see you again soon!
Regards,
Carhartt Europe
20 Jun 2024
Verified review
Report review
Answer by carhartt.com/gb
21 Jun 2024
Thank you for taking the time to leave such a positive review about your experience with our Carhartt workwear clothing. We are thrilled to hear that you had an overall 5-star experience with us!
At Carhartt, we take pride in providing top-quality workwear that is not only durable but also stylish and functional. It's great to know that our products met your expectations and provided the comfort and protection you needed on the job.
We also appreciate your feedback on areas where we can improve. As a company, we are always looking for ways to enhance our customer's experience and your feedback helps us do just that.
Thank you once again for choosing Carhartt as your go-to workwear brand. We hope to continue providing you with the best products and service in the future!
Regards,
Carhartt Europe
20 Jun 2024
Verified review
Report review
Answer by carhartt.com/gb
21 Jun 2024
Hey there! Thank you so much for taking the time to leave us such a great review. We're thrilled to hear that you had a positive experience with our Workwear clothing brand, Carhartt. Our team works hard to provide top-notch quality products and we're glad to see it paid off for you. Keep rocking your Carhartt gear and stay stylishly tough!
Regards,
Carhartt Europe
19 Jun 2024
Verified review
Report review
Answer by carhartt.com/gb
21 Jun 2024
Hi there! Thank you so much for taking the time to leave us such a great review. We are thrilled to hear that you had a positive experience with our workwear clothing brand, Carhartt. Our team works hard to provide top-notch customer service and deliver quality goods on time, so it's always gratifying to receive such high praise. We're stoked that our delivery, goods, and customer service all met your expectations.
At Carhartt, we believe in creating durable and functional workwear that not only looks good but also works hard alongside you. Thanks again for your support and choosing Carhartt!
Regards,
Carhartt Europe
18 Jun 2024
Verified review
Report review
Answer by carhartt.com/gb
18 Jun 2024
Thanks for taking the time to leave a review about your recent experience with our Carhartt workwear clothing. We're stoked to hear you gave us a 5/5 rating - that's awesome!
We're all about providing top-quality and durable workwear for individuals who need it most, so we're thrilled to know our products met your expectations. Our team works hard to ensure that every garment is made with the highest standards of quality and durability.
We appreciate any kind words you have for us and we'll continue to strive towards excellence in everything we do. Thanks again for trusting us with your workwear needs!
Regards,
Carhartt Europe
18 Jun 2024
Verified review
Report review
Answer by carhartt.com/gb
18 Jun 2024
Thanks for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with our Workwear clothing line. At Carhartt, we strive to provide top-notch quality products that are both durable and stylish. We're glad our workwear met your expectations.
We also appreciate your feedback and will take it into consideration as we continue to improve our products and services. Our goal is to always exceed our customers' expectations and we're sorry if we fell short in any way during your experience.
Thank you for choosing Carhartt for all your workwear needs. We hope to see you again soon!
Regards,
Carhartt Europe
17 Jun 2024
Verified review
Report review
Answer by carhartt.com/gb
18 Jun 2024
Thanks for taking the time to leave us a review! We're thrilled to hear that you had a 5-star experience with our Workwear clothing brand, Carhartt. Your support means everything to us.
At Carhartt, we pride ourselves on providing durable and high-quality workwear for hardworking folks like yourself. We're glad that our products met your expectations and we hope they'll continue to do so in the future.
We appreciate your feedback and we'll continue working hard to maintain the high standards our customers expect from us. Thanks again for choosing Carhartt!
Regards,
Carhartt Europe
DG
Dan G.
Havant
17 Jun 2024
Verified review
Report review
Answer by carhartt.com/gb
17 Jun 2024
Hey there!
We can't thank you enough for taking the time to share your amazing feedback with us. It means the world to us that you had such a positive experience with our Carhartt workwear clothing.
At Carhartt, we strive to provide top-notch quality and style that not only meets, but exceeds our customers' expectations. We're thrilled to hear that we hit the mark for you!
Our team is continuously working hard to ensure we offer the best workwear options out there, and it's always great to know when our efforts are appreciated.
Thank you again for your support and we hope to have you back soon for another awesome Carhartt shopping experience.
Regards,
Carhartt Europe
16 Jun 2024
Verified review
Report review
Answer by carhartt.com/gb
17 Jun 2024
Hey there, thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with our Carhartt workwear clothing. It's always our goal to provide top-notch quality and service to our customers, so we're glad we hit the mark for you. Thank you for choosing Carhartt and we hope to see you again soon! Keep on working hard and looking good in your new gear. Cheers!
Regards,
Carhartt Europe
16 Jun 2024
Verified review
Report review
Answer by carhartt.com/gb
17 Jun 2024
Hey there! Thank you so much for taking the time to leave us such an amazing review. We are thrilled to hear that you had a 5-star experience with our delivery, goods, and customer service. It means a lot to us that you appreciate the quality of our workwear clothing. Our team works hard to ensure that each item meets the highest standards and we are happy it shows! Thanks again for your support and we look forward to providing you with more top-notch workwear in the future. Keep rocking your Carhartt gear!
Regards,
Carhartt Europe
16 Jun 2024
Verified review
Report review
Answer by carhartt.com/gb
17 Jun 2024
Thank you so much for sharing your thoughts on our Workwear clothing brand, Carhartt. We are thrilled to hear that you had a positive experience with our products and gave us a solid 4 out of 5 stars. Your support means the world to us!
We understand that there were a few areas where we fell short and we want to assure you that your feedback is extremely valuable to us. At Carhartt, we strive for excellence in both quality and service, and your comments will help us improve and better serve our customers in the future.
We are constantly pushing ourselves to innovate and provide the best workwear for hardworking individuals like yourself. It's customers like you who inspire us to keep pushing forward and we are grateful for your loyalty.
Thank you again for choosing Carhartt as your go-to workwear brand. We appreciate you taking the time to leave a review and we look forward to continuing to exceed your expectations in the future.
Regards,
Carhartt Europe
15 Jun 2024
Verified review
Report review
Answer by carhartt.com/gb
17 Jun 2024
Hey there [Customer Name], thanks for taking the time to leave a review! We're stoked to hear that you're happy with the delivery and goods, and we appreciate the 5-star ratings. As for customer service, we strive to provide the best experience possible and we're glad we were able to meet your expectations. We also want to assure you that our team is constantly working on improving our services and ensuring top-notch customer satisfaction. Thanks for choosing Carhartt, and keep on rockin' that workwear!
Regards,
Carhartt Europe
14 Jun 2024
Verified review
Report review
Answer by carhartt.com/gb
17 Jun 2024
Thanks for taking the time to leave a review, we really appreciate it! Your positive feedback means a lot to us and we're glad you had a great experience with our Carhartt workwear clothing.
We also want to thank you for choosing us for your workwear needs. Our team works hard to provide top-quality products that are built to last and we're thrilled that you've noticed the difference in our brand.
At Carhartt, we strive to provide durable and functional workwear that can withstand even the toughest jobs. We're always looking for ways to improve and your feedback helps us do just that.
Thanks again for your support! We hope to see you again soon at Carhartt. Keep on working hard!
Regards,
Carhartt Europe
14 Jun 2024
Verified review
Report review
Answer by carhartt.com/gb
17 Jun 2024
Thank you so much for taking the time to leave us your feedback! We're thrilled to hear that you had a positive experience with our Carhartt workwear clothing. Our team works hard to provide top-notch quality and we're glad that it shows.
We also appreciate your honest feedback regarding any areas where we can improve. Here at Carhartt, we strive to continuously improve and provide the best possible products for our customers. Your input helps us do just that.
We hope to see you again soon and thank you for being a valued customer of Carhartt!
Regards,
Carhartt Europe
14 Jun 2024
Verified review
Report review
Answer by carhartt.com/gb
17 Jun 2024
Hey there, thank you so much for taking the time to leave us a review! We appreciate your support and are glad to hear that you had a positive experience with our workwear clothing. Our team works hard to provide high-quality goods and top-notch customer service, so we're thrilled that we met your expectations in those areas.
In regards to the delivery, we understand that it may have been a bit slower than expected. Rest assured, we are constantly working on improving our shipping process to get your orders to you as quickly as possible.
We want our customers to feel confident and comfortable in their workwear, which is why we stand by our philosophy of providing durable and reliable clothing that can withstand any job. We're always looking for ways to better serve our customers, so thank you for sharing your feedback with us.
Thanks again for choosing Carhartt for your workwear needs! We look forward to continuing to exceed your expectations in the future.
Regards,
Carhartt Europe