carhartt.com/gbReviews:
1,296 reviews in the last 12 months3,200 total reviews
Excellent
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Most relevant positive review
7 Oct 2023
Verified review
The jacket is great and very unique I’ve not seen anyone wearing one in England yet, that’s one reason I chose it plus the brand produces good quality clothing, its warm has very good wind resistance, I had to wear it once on a motorcycle without any issues at high speeds because I was late for an appointment, the jacket has lots of interesting feature's in the build quality you can’t appreciate them looking at photos, the Zip is very good quality, but I’d be happier if it was more chunky like the one on my Canada goose bomber jacket. I would of liked a faster delivery option I would of happily paid extra for that, I ordered the coat mid day Saturday, it was despatched Monday landed in England on Wednesday night and it arrived Friday morning.
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Most relevant negative review
9 Dec 2023
Verified review
Poor customer service & didn't receive items. My order was confirmed but never went through and I wasn't informed. Payment did not come out. I had purchased on Black Friday sale. I didn't receive confirmation email, so I emailed customer service and was assured that the order was confirmed and would take 4-7 business days to dispatch. When I emailed about it again, I was told the payment didn't work (despite it showing as confirmed on my booking confirmation screenshot)and I needed to put my order through online - but at the raised prices. When I asked about why I had to pay the full price considering I had a confirmation number for the sale price, I was given a 10% discount code which didn't cover the difference. The code ended up not working. I once again emailed with a screenshot, and was told they had no IT issues and that the code should work. It didn't work and didn't apply any 10% discount at checkout. But they did not address the fact that the code didn't cover the difference between sale and full prices. I left it at that.
Funnily enough, I got notifications from the Shop app about this order being created, and then I was sent an email to review my order - which I never even received. Carhartt had many chances to rectify the issue as I emailed them so many times, but failed to do so. Polite emails with absolutely no substance.
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Reviews for carhartt.com/gb
10 Dec 2023
Verified review
Made to last.
Always happy with the products from carhartt. Prompt delivery and excellent quality.
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Answer by carhartt.com/gb
11 Dec 2023
Thanks for the awesome review! We strive to provide our customers with the best quality and speed of delivery, so hearing that we achieved that gives us a great sense of accomplishment. We hope you continue to enjoy the Carhartt experience!
Regards,
Carhartt Europe
7 Dec 2023
Verified review
Website was easy to navigate, items arrived on time & quality of product is very good.
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Answer by carhartt.com/gb
8 Dec 2023
Thank you for your positive review – we're happy to hear that you found our website easy to navigate and that your items arrived in good time. We are especially glad that you appreciate the quality of our Carhartt products! At Carhartt, we strive to provide the highest quality garments and accessories built on a foundation of hardworking craftsmanship. We appreciate your support and look forward to seeing you again soon.
Regards,
Carhartt Europe
18 Dec 2023
Verified review
Great service
Speedy dispatch and delivery. I was kept up to date about the stages of the delivery.
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Answer by carhartt.com/gb
18 Dec 2023
Thanks for the great review! We're so glad that our speedy dispatch and delivery lived up to your expectations. We strive to provide our customers with the most convenient shopping experience possible, and reviews like yours help us stay on track. Thanks again for your support!
Regards,
Carhartt Europe
16 Dec 2023
Verified review
Christmas Present
Placing the order was really easy, it arrived promptly. Excellent quality and value.
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Answer by carhartt.com/gb
18 Dec 2023
Thanks for the awesome review! We're glad you found your Carhartt order easy to place and that it arrived quickly. We pride ourselves on our quality and value, so we're delighted that you felt the same way. Thanks for choosing us!
Regards,
Carhartt Europe
1 Dec 2023
Verified review
Quality product and service, very happy with jacket and separate hood. Will use again
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Answer by carhartt.com/gb
4 Dec 2023
Thanks for your great review! We're stoked to hear that you love your Carhartt jacket and hood. At Carhartt, we strive to make quality products that look good, feel great, and last a long time. Thanks again for being part of the Carhartt family!
Regards,
Carhartt Europe
11 Dec 2023
Verified review
Easy to order, delivery made on time.The tee shirts fitted well and of good quality
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Answer by carhartt.com/gb
12 Dec 2023
Thank you for your positive feedback! We really appreciate it. We strive to bring our customers quality products that are comfortable and look cool too. We're glad to hear that your Carhartt tee shirts fit you well and that we were able to meet your expectations. Thank you for choosing us!
Regards,
Carhartt Europe
2 Dec 2023
Verified review
Good quality clothing last lasts. Well made. Dispatched quickly and arrived quickly.
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Answer by carhartt.com/gb
4 Dec 2023
Thank you for your kind words about the quality and craftsmanship of our Carhartt clothing! We strive to make sure that each and every product is made with the highest standards, so we are pleased to hear that it arrived quickly and to your satisfaction. Thank you for your support and we hope you continue to enjoy shopping with us!
Regards,
Carhartt Europe
28 Mar 2024
Verified review
Easy to order
Arrived promptly well packaged
Granddaughter is very pleased with it
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Answer by carhartt.com/gb
29 Mar 2024
Thanks so much for taking the time to share your experience! We're thrilled to hear that your granddaughter is pleased with her Carhartt order. It's great to know that you found the ordering process easy and that it arrived promptly and well packaged. That's what we strive for here at Carhartt - making sure our customers are happy with their purchase. Thanks again for your kind words!
Regards,
Carhartt Europe
5 Jan 2024
Verified review
Online shopping done properly.
Simple purchasing process. Prompt communication during shipping. Delivered on time.
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Answer by carhartt.com/gb
5 Jan 2024
Thank you for taking the time to leave us a review! We are so glad to hear that your purchasing process was simple, and that our communication was prompt and delivery was on time. At Carhartt, we strive to provide customers with the highest quality products and services available – it's what we do best. We appreciate your business and hope to serve you again in the future.
Regards,
Carhartt Europe
5 Nov 2023
Verified review
Quality clothing but waiting a long time for a refund on an item that was too big.
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Answer by carhartt.com/gb
6 Nov 2023
Thank you for taking the time to review us, and we appreciate your feedback. At Carhartt, we take pride in the quality of our clothing and strive to provide great customer service. We understand that refunds can be inconvenient and we apologize for any difficulty you experienced in this instance. We hope you will give us another chance in the future!
Regards,
Carhartt Europe
14 Nov 2023
Verified review
Good quality. Good value. Quick delivery. No issues. Very happy with my purchase.
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Answer by carhartt.com/gb
15 Nov 2023
Thank you so much for your great review! We are thrilled to hear that you received your Carhartt purchase quickly and that it was of excellent quality and value. At Carhartt, we strive to provide the highest quality products and services, so you can feel good about what you’re wearing. We look forward to serving to you again in the future!
Regards,
Carhartt Europe
21 Apr 2024
Verified review
Good quality
Trousers are strong, comfortable and look good. Timely delivery no problems here.
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Answer by carhartt.com/gb
22 Apr 2024
Thank you for your positive review! We're glad to hear that our trousers are strong, comfortable and look good. We strive to provide quality products with timely delivery, so it's great to know that we hit the mark for you! Thank you for your support - it means a lot to us.
Regards,
Carhartt Europe
23 Feb 2024
Verified review
Perfect for purpose.
The garment is perfect for what I need. Just need to find out how it washes next.
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Answer by carhartt.com/gb
27 Feb 2024
Thank you so much for your kind review! We're so pleased to hear that our garment fits your needs perfectly. We believe in designing products that stand the test of time and are built to last. Most of our item have to be washed at 30 degrees celsius, please make sure to contact our customer service at customercare@carhartt.com if you would like to know per item how it should be washed!
Regards,
Carhartt Europe
14 Jan 2024
Verified review
Excellent quality product, it is not as big as others claim online, perfect size
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Answer by carhartt.com/gb
15 Jan 2024
Thanks for the great review! We're glad you found the perfect size. Here at Carhartt, we strive to provide the best quality and fit for our customers - and it sounds like we hit the mark! Thanks again for your feedback, we really appreciate it.
Regards,
Carhartt Europe
29 Dec 2023
Verified review
Delivered in time for Christmas with short notice. T shirts get 👍from grandsons.
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Answer by carhartt.com/gb
2 Jan 2024
Thanks for your review! We're so glad your grandsons love their new Carhartt tees. We appreciate you giving us such short notice and we're glad we could deliver in time for Christmas. It's always our goal to bring comfort and style to our customers no matter the occasion. Thanks again for your positive feedback!
Regards,
Carhartt Europe
17 Nov 2023
Verified review
Keep doing what you do but . I’d like to see the duck canvas jackets as Kagool .
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Answer by carhartt.com/gb
20 Nov 2023
Thanks for leaving a review! We really appreciate you taking the time to share your thoughts and feedback. We're thrilled to know that our products have been satisfactory and we'd love to hear more of what you think! Regarding the duck canvas jacket, we always strive to provide a diverse range of products that are both stylish and comfortable. It's all part of Carhartt's philosophy of producing timeless pieces that look great while withstanding the test of time.
Regards,
Carhartt Europe
16 Nov 2023
Verified review
First class delivery ,very pleased with the quality of the trousers, and fitting.
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Answer by carhartt.com/gb
17 Nov 2023
Thank you for your kind review! We're glad that you enjoyed the quality of the trousers and that they fitted perfectly. At Carhartt, we believe in providing our customers with high-quality products that last, and it's great to hear that this was your experience. Thanks again for taking the time to share your thoughts with us.
Regards,
Carhartt Europe
10 May 2024
Verified review
Delivery was a matter of days. The item I bought is good quality and fits well.
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Answer by carhartt.com/gb
14 May 2024
Thank you so much for your kind feedback! We really appreciate that you are happy with the quality and fit of your Carhartt purchase. At Carhartt, we aim to provide the highest quality and most durable workwear, combined with excellent customer service. We are so glad we were able to meet your expectations!
27 Dec 2023
Verified review
Bought for my son. He loves it. Quality product, in Chestnut, an amazing colour.
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Answer by carhartt.com/gb
29 Dec 2023
Thanks for the kind words, we're so glad your son loves his new Carhartt apparel! We put a lot of passion and effort into creating the highest quality products that stand the test of time, so it's rewarding to hear that our hard work paid off. Chestnut is definitely an amazing colour – it looks great on everyone! Thanks again for your support.
Regards,
Carhartt Europe
2 Feb 2024
Verified review
Excellent all round
Excellent service, excellent support team. Definitely purchase from them again.
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Answer by carhartt.com/gb
5 Feb 2024
Thanks for the awesome review! We strive to offer excellent service and support every time, so we're glad you had a great experience. Carhartt is all about providing quality gear that stands up to everyday work and wear, so thanks for giving us the chance to show you what we can do.