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desenio.co.uk
Reviews:

1,471 reviews in the last 12 months32,699 total reviews  

4.19
Good
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Most relevant positive review

3 Dec 2023
 Verified review
I had a really great experience with the customer service. It was my first time using Desenio, and I didn’t realise my order would be split into 2 deliveries, so when the first part came I wrongly assumed some items were missing. I got through to a very pleasant lady within 2 minutes of calling. She kindly informed me when the second part of my order would be delivered and even sent a follow up email with tracking. Although I originally thought it was a little on the expensive side, the quality of the pictures are beautiful and I am planning on ordering again soon.

Most relevant negative review

4 Jan 2024
 Verified review
I love the prints from Desenio ! However, I still haven’t received my order. I ordered 10 days before Christmas as a present ! We’re now into January and I still haven’t got my delivery, it has been nearly 4 weeks :(
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Reviews for desenio.co.uk

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11 Dec 2023
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Answer by desenio.co.uk
14 Dec 2023
Hi Kirsty, Thank you for bringing this issue to our attention. We are sorry that your order arrived damaged. We are making every effort to provide our customers with products of highest quality based on industry standards. We can see that you are already in contact with one of our customer service agents, who will provide you the best solution for your concern. We wish you a lovely day! /DESENIO
28 Nov 2023
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