beautifly.co.uk- Logo - reviews

beautifly.co.uk
Reviews:

47 reviews in the last 12 months217 total reviews  

4.15
Good

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Most relevant positive review

13 Aug 2024
 Verified review
This was my first encounter with this brand. I hesitated for a long time before purchasing, but in the end, I bought the device on the recommendation of a friend. I really like the design; in fact, I don't even hide it in the cupboards so that everyone can see it! I don't even need to mention the effects on my skin. It works wonderfully!!!

Most relevant negative review

21 Mar 2024
 Verified review
What a bad experience I’ve had with beautifly. The order arrived not well packed. The product look good but not to satisfaction. I requested to return and the personnel responding were very unprofessional. They were very reluctant to provide a return label and were insisting that I keep the product while they would provide me with a new 3 pins plug and which the product I ordered only had 2 pins. They took a very long time to provide the return label, they were very unprofessional. They dragged the whole return process from December to February just to receive the return label. At the end they offered an apology with served made no difference for me considering the experience I’ve had dealing with Beautifly.
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Reviews for beautifly.co.uk

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27 Jan 2024
 Verified review

Be Aware - no aftersale service!!!

Quick delivery but when I wanted to return it for full refund (14 days money back guarantee) they don't answer my emails. Finally I get refund from Trusted Shops guarantee but it took a month from purchase date. I don't recommend beautifly.co.uk for online shopping if you don't want trouble with aftersale service.
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15 May 2024
 Verified review

No product, very slow refund

I ordered and paid almost £100 for a product, and after almost a week of no communication or order status updates chased this up to find that the product was out of stock. It then took a further couple of weeks to finally secure a refund after continued chasing - I would not use this company again.
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27 Nov 2023
 Verified review
Please be mindful when ordering anything from there. The „14 days to return an item- no questions asked “ it’s a lie. Item must be unused. There isn’t that information stated clearly on the website. I ended up with crap devices which are dangerous for the skin, company doesn’t care.
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13 Mar 2024
 Verified review

Trustpilot rating on homepage false

Purchased an item which was never received and was taken off website. Emailed numerous times and no reply. Eventually received a reply and requested a refund. The Trustpilot rating on the webpage is false, check the reviews. Would give 0 stars if i could.
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24 Apr 2024
 Verified review
Hi, I still have not received the product and I have not had any confirmation from the courier company. This should have been delivered by now Can you update where the parcel is please? Regards
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21 Feb 2024
 Verified review
I ordered goods from this outfit which never arrived. They are foreign scammers, quite sophisticated so avoid at all cost.
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30 Jan 2024
 Verified review
I didn't get my order, no answer from the shop
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